- Phone: 509-590-0022
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Client Testimonials
very very good
The whole experience was good. Jacob did a great job. He was on-time, and called when he was in route. Jacob also explained the process and gave good advise regarding area rugs I had cleaned along with the carpets. I definitely had the impression he was looking out for the customer and concerned about overall quality of the job. The carpets turned out great.
The guys a great job. Product works great.
Fast friendly and no hidden costs or fees they show up on time and are very quick!
It is very nice. We had a problem area with cat pee, and there is no smell now!
Friendly and conscientious technicians.
Easy scheduling.
The technicians know what they are doing, they get right on the job, and they are careful of the property.
Great service from our tech very kind and a hard worker
Friendly, prompt, great service!
Cost. Lack of heavy smell of product. Smell goes away quickly. Product does a good job.
I have used this company annually for over seven years, and except for last year's cleaning they have all been satisfactory.
This year the associate did a very good job, and we are happy with this service.
I have two areas of concern with the company.
(1) They should include the service fee in the price of the service, not as an addition fee.
(2) I, as are so many people, tipped out. Why should a customers be obligated, or made to feel so, tip an employee that did the job they are getting paid to do? Asking for a tip at the end of the payment cycle; as the employee looks on is shameless.
On time, friendly employees, good jobe.
The technician was incredibly professional and efficient. He wasn't pushy trying to upsell. He listened to us about our areas of concern,
The technician was great !!!!! Very courteous, knowledgeable and informative. Couldn't have been a better experience.
Carpets look beautiful
Tyler was professional and did remarkable work
Tech contacted me prior to arrival. Arrived early in the expected time frame. Completed the job in a reasonable amount of time. Carpets look much cleaner. Dried quickly.
Tyler was very courteous and efficient.
Good workers and clean carpets
My carpets are 20 years old and I have had Zerorez clean them for many years now and they look new.
The representative you sent out was, amazing. She was so friendly and so meticulous with her work. I was so impressed.
i’ve always used Zerorez and never been disappointed. Thank you for always doing such a fantastic job.
I like the method of cleaning Zerorez uses. I like the fact that they keep in contact with you all the way to the appointment. Also, the gentleman who arrived at my home on time was friendly and asked when he was done if there was any place I'd like to have touched up.
Ease of scheduling. Carpets look feel amazing
He was knowledgeable and explained everything first. Friendly and quick but he did kill a very long line of grass and part of a plant leading from his truck to the area to be cleaned.
All natural, pet and people safe!
He did a beautiful job. Very respectful and courteous!
The service person was very friendly and provided very detailed description of what was being done and what services were available.
Easy to schedule, fast in and out, technician was very friendly and was very willing to please, did a good job.
We love that we can call you and get something done right away. We had a company cancel on us to get our floors cleaned and you guys came in the next day and got the work done. We also appreciate the extra effort that is taken every time we use you. Thank you!!
Excellent communication, on time. Friendly and seemed to be compenent.
The technician was really great. He did a good job and was flexible when I added to his work. I would highly recommend both him and the company. Dorothy Detlor
Logan was friendly and so helpful!