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Client Testimonials
Professional, great quality and friendly staff
Very professional and prompt service. Our carpets look brand new!!!!
Mr. Jamie and Mr.Bill did an excellent job being very informative and took great pride in their work. Mr. Jamie took the time to show and tell me why I should invest in certain products for my carpets and I am 100% satisfied and will stand by Mr. Jamie and ZeroRez's work!!
Excellent job in removing stains from my carpets. Staff were highly professional and were meticulous about leaving each room tidy after the carpet clean. Carpets were 95% dry after about 4 hours, with only a touch of dampness, and completely dry after 8 hours. I highly recommend Zerorez !
Great customer service!
Very friendly employees!
No smell, dried quickly and I didn't have to worry about chemicals
The first time we used Zerorez I was not impressed and we were hesitant to use Zerorez again. I decided to give Zerorez another chance, and I'm glad I did. Your technician Adrian was awesome. He took his time and got out the stains in our carpet that we were told the first time couldn't be removed. When we are in need of your services again, I plan to specifically ask for Adrian. I manage 20 employees myself, and Adrain struck me as someone who has the potential to be in some sort of leadership role.
Outstanding staff and they did an excellent job. Thank you.
Y'all always do a great job!
I like the simple and excellent customer service. NO hassles. Also , a very good cleaning..
They don't use strong chemicals and are green/ safe for the environment.
Bill was prompt, through and professional.
Product and service was Excellent and I'm very satisfactory satisfied with the work and the attendant was knowledgeable of his ability to provide the cleaning needed for the carpet.
I think the technician done a great job considering how old our carpet is. I really looked good for 17 year old carpet.
Wasn't really sure about the cost at first since the equipment didn't look anything like what was advertised on the website. However, there was a noticable difference after ducts cleaned. Technician was very courteous too.
Great, efficient service. Technicians really try hard to please....like the way the carpet looks after the clean, very reliable!
No chemicals used is definately a plus. Friendly technicians and phone staff.
Friendly staff and good customer service.
The guy did a great job and real friendly
Excellent customer service. Great job with cleaning difficult spaces.
The carpet looks very clean. The technician was very professional.
Cleaning removed set in carpet stains that had resisted other treatments.
Quick turnaround time
Great service - my carpet looks new. Very courteous and professional staff.
When the technician arrived he apologized for being late even though he was in the three hour window that had been specified.
I mentioned that I wanted treatment for the pet stains that were on the carpet and he said that would cost extra. He then did a survey with this lamp to indicate where there were pet markings and he found them in every room. He then gave me an estimate for the cost of removing the pet stains. I agreed to the total estimate for the cleaning including the removal of the pet stains.
I asked questions about the pet stain removal process and the technician answered them, stating whilst the process was effective it was not 100%. I noticed that while spraying the whole rooms he gave focus to the obvious bad spots.
As department was basically unoccupied the AC was not on, he told me that they recommended that the AC be on with fan on continuous circulation, he said that would dry out the carpets relatively quickly and avoid the possibility of a mold smell.
I like he fact that you do not use chemicals to clean rugs with.
Very friendly staff and all carpets were extremely clean when done.
Green / no harsh chemicals. Very effective cleaning!
You service is excellent! The technician was polite and professional. He explained all my options and cleaned my carpets beautifully...again!! Many thanks!!