Zerorez Portland
9540 SW Tualatin-Sherwood Rd.
Portland
OR 97062
United States

Client Testimonials

Report a concern   November 3, 2018 — Rated 10 out of 10 by Regan Gonzalez Moreno Zerorez Portland
What do you like about our products and services?

The carpets in our rental are so clean!! And after 3 months I have finally slept through the night without waking up in the night sneezing or being completely congested, I hadn't slept well since we moved into our home. Once I realized it had to be pet dander and dirt and whatever else living in the carpets, we called to have Zerorez to come out and clean the carpets. The technician used the blue light to show us what was actually existing on the carpets: feces marks, tons of urine spots and even some it went up onto the walls from a cat spraying. I was disgusted and I knew the carpets were the issue. Now I sleep well, our carpets dried by the end of the day (that never happens with regular carpet shampooers or steamers), the carpets are several shades lighter in color, and so very soft and clean, my feet don't get dirty either when I walk barefoot on the rugs. And the technician, Jackson, was kind, explained the process, let us move our furniture around so as to get every section of carpet in each room, and he worked hard to clean the carpets fully in a timely manner. Never will we use a shampoo company or a commercial shampoer again. Plus there are 0 chemicals used in the process which is great for, us our dogs and kiddo's health.

Report a concern   November 3, 2018 — Rated 9 out of 10 by G.G. Zerorez Portland
What do you like about our products and services?

no chemicals carpet soft

Report a concern   November 3, 2018 — Rated 10 out of 10 by M.M. Zerorez Portland
What do you like about our products and services?

On time, thorough, friendly and successful cleaning!

Report a concern   November 3, 2018 — Rated 10 out of 10 by Sharon Pirie Zerorez Portland
What do you like about our products and services?

The company is worthy of top quality recommendations. The product they use works and the extra attention to stains almost always meets with success. Even if it takes a return visit, which is hardly ever required, they will do all they can to meet my needs. I have been using this company since it's beginning in Portland. One of the owners, Stacey, was the technician that did my home carpets. I have rentals and ever since I have tried Zerorez I've not gone back to Atiyeh Carpet Cleaning or any other. Sincerely, Sharon SKGood Properties

Report a concern   November 2, 2018 — Rated 10 out of 10 by L.L. Zerorez Portland
What do you like about our products and services?

My carpets are old and I know I'll have to replace them soon. Zerorez cleaned them so much better than I thought they would given the condition it was in. Zachary was very knowledgeable about removing cat stains and odor.

Report a concern   November 2, 2018 — Rated 10 out of 10 by D.F. Zerorez Portland
What do you like about our products and services?

Very professional did everything as agreed timely easy to deal with. Will use there services again. Good value!

Report a concern   November 2, 2018 — Rated 10 out of 10 by S.B. Zerorez Portland
What do you like about our products and services?

No crunchy feel, carpets really clean.

Report a concern   November 2, 2018 — Rated 10 out of 10 by F.W. Zerorez Portland
What do you like about our products and services?

Our rugs look great!! Bentley did a fantastic job getting out lots of spots that I never thought could be eradicated. He was helpful, knowledgeable, and did his work professionally. He took time to explain how he was going to treat the spots and afterward, showed me the results. He was polite and respectful and worked every minute of his time here. He also took care in getting his equipment in and out without much bother to me. Thank you for sending Bentley. I will definitely ask for him next time.

Report a concern   November 2, 2018 — Rated 10 out of 10 by Kerry Dugan Zerorez Portland
What do you like about our products and services?

Great price.

Helpful staff.

Quick to schedule service.

Report a concern   November 1, 2018 — Rated 10 out of 10 by Mike Verkest Zerorez Portland
What do you like about our products and services?

Excellent communication from website through the job getting done! Very knowledgeable and great service.

Report a concern   November 1, 2018 — Rated 10 out of 10 by T.O. Zerorez Portland
What do you like about our products and services?

Joel and Chris we very professional. They know the business and provided a solution to a very tough stain. They listened well and had great manners. We did a post cleaning walk thru... making sure I was completely satisfied. We are loyal Zero Rez customers!

Please do not use my name publicly.
Thank you!
Name removed

Report a concern   November 1, 2018 — Rated 10 out of 10 by Terri Jessen Tennant Zerorez Portland
What do you like about our products and services?

Carpet is really clean and fresh finally. The pro was great! On time knowledgeable and professional. Great experience!

Report a concern   November 1, 2018 — Rated 10 out of 10 by Eboney Owens Zerorez Portland
What do you like about our products and services?

the service was fantastic and my technician Jackson was very fertile and explain to me everything he is doing.
great service! I will most certainly be sure to tell all of my friends and family and coworkers

Report a concern   November 1, 2018 — Rated 10 out of 10 by M.C. Zerorez Portland
What do you like about our products and services?

All the associates that have came out to clean the carpets (3 different ones) have all been very knowledgeable and friendly.

Report a concern   November 1, 2018 — Rated 10 out of 10 by Joanna Flores Zerorez Portland
What do you like about our products and services?

Chris abd Chris were fantastic. They went above and beyond to educate us on our wool carpet and how much will be involved to get rid of the dog pee smell and still keep the dog :) thank you!!

Report a concern   November 1, 2018 — Rated 10 out of 10 by D.W. Zerorez Portland
What do you like about our products and services?

Convenience
Complete communication
Wonderful results

Report a concern   October 31, 2018 — Rated 10 out of 10 by K.R. Zerorez Portland
What do you like about our products and services?

Your representative was great! He was very pleasant, quite clear and concise in his explanation of how Zerorez works and very nicely and patiently answered all of my questions. He's a great representative for your company.

Report a concern   October 31, 2018 — Rated 10 out of 10 by J.M. Zerorez Portland
What do you like about our products and services?

You do a great job cleaning. You arrive on time and call when you’re on the way.

Report a concern   October 31, 2018 — Rated 10 out of 10 by D.K. Zerorez Portland
What do you like about our products and services?

Dan showed up on time and the cleaning was done well and in short order. We will probably use Zerorez Carpet Cleaning again, when needed. We have a small dog! 🙂

Report a concern   October 31, 2018 — Rated 10 out of 10 by T.C. Zerorez Portland
What do you like about our products and services?

did a better job than Stanley Steamer. Tech was nice and very easy to work with.

Report a concern   October 31, 2018 — Rated 10 out of 10 by Beth Trollinger Zerorez Portland
What do you like about our products and services?

We had an amazing experience and I have to say I couldn't believe how every spot every stain rugs are pure white again from dingy gray it is a wonderful process.

Report a concern   October 30, 2018 — Rated 10 out of 10 by C.W. Zerorez Portland
What do you like about our products and services?

They worked very efficiently on my carpets and did a fine job cleaning them

Report a concern   October 30, 2018 — Rated 10 out of 10 by Lesley Carsley Zerorez Portland
What do you like about our products and services?

The product that is used for cleaning. The ease of getting appointments, and the professionalism, attention to detail of the service tech, as well as overall friendliness. The price is also very reasonable.

I have given your name to many of my friends.

Report a concern   October 30, 2018 — Rated 10 out of 10 by K.K. Zerorez Portland
What do you like about our products and services?

Clean, soft carpet and personable carpet cleaners

Report a concern   October 30, 2018 — Rated 10 out of 10 by T.R. Zerorez Portland
What do you like about our products and services?

The service is A-1. Joel seems to really care about his clients. The product left the carpet cleaner without residue or strong smell and dried quickly.
First name removed

Report a concern   October 30, 2018 — Rated 10 out of 10 by N.H. Zerorez Portland
What do you like about our products and services?

He made my very old and dirty Berber carpet look new. My chairs are looking excellent also!

Report a concern   October 30, 2018 — Rated 10 out of 10 by Alberta Hanson Zerorez Portland
What do you like about our products and services?

Carper looks beautiful

Report a concern   October 30, 2018 — Rated 10 out of 10 by K.N. Zerorez Portland
What do you like about our products and services?

Bentley was very knowledgable and helpful. He explained your services and did not pressure me to buy anything I did not want. He was able to clean my carpets to a level I did not think possible.

Report a concern   October 29, 2018 — Rated 10 out of 10 by Mary Lynn Klafka Zerorez Portland
What do you like about our products and services?

Chris and Joel were very knowledgable about carpet stain issues. They gave us a professional cleaning based on our specific carpet issues.
Overall, we are extremely satisfied with the Zerorez product.

Report a concern   October 29, 2018 — Rated 10 out of 10 by Andrew Wilson Zerorez Portland
What do you like about our products and services?

Zack was awesome he arrived early he called before he arrived and he finished about an hour hour-and-a-half. It only took about an hour to two hours for everything to dry when he left. The suction power is amazing at least the carpets soft and fluffy lightly damp I wouldn't even call it moist. He did such a good job I felt bad that I didn't have a cash tip for him honestly if there was any way to give me gratuity after the fact I totally do it. If a manager from Zerorez would like to call me if you have a way for me to give a cash tip or gift card to Zachary I'd appreciate a call or email so I can do that. I'm sure he's getting an hour late but when people go above and beyond they deserve more. He deserves more.


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