Client Testimonials

Great service and communication.
Carpet and sectional looked great after cleaning.
Extra care take to protect wall corner.

My carpet looks great and smells clean, and it dried out very quickly. Your technician was thorough and helpful. I will recommend your company most highly and next time I need my carpet cleaned I will call Zerorez!

Rafael arrived on time, explained how he was going to clean my furniture and how long it should take before it was dry. He did an excellent job. The furniture had a nice clean, and fresh look and even smelled clean. I have used Zerorez in the past for cleaning my carpet and was very happy with the results.

Everything!

No chemicals - Chris and Joel were very professional and did a GREAT job

First off, our technician, Rainel, is really on the ball. He went over what we wanted done and answered our questions in a straightforward manner. He is knowledgeable about stain removal and carpet treatments and techniques. This is our third time using Zerorez and each time we have been amazed with the results. We strive to have Rainel back every year. It seems he has added life to the carpet itself and we believe if we have him clean it every year it will last quite a bit longer yet. Anyway, we are really happy we switched to Zerorez. Thanks for a job well done.

Jackson was our Zerorez technician who made the 4-year-old carpet in a recently purchased house look and feel like new and smell fresh. We especially appreciated the pre-treatment recommended to eliminate any lingering odors from the previous owners' cats. He also did a very thorough deep clean of the carpet and applied a Scotchgard-like protector spray. Additionally, Jackson did a thorough cleaning of the tile in the kitchen and dining area and sealed the grout as well, resulting in a much lighter, brighter tile and grout than before. All of us were delighted with the results throughout the house.

Jackson arrived right on schedule, clearly explained all details of what he was going to do in accordance with our concerns, and did an excellent job all around. He is a personable, professional, and polite young man who worked very diligently. We highly recommend Zerorez for all your cleaning needs, including upholstery (which they have successfully cleaned for us in the past). We can also highly recommend the services of Jackson.

Thank you, Zerorez!!!

Great job and service people great with good work ethic

Scheduling

The technician who cleaned our carpets was very professional and efficient.

Your technician was professional and knowledgeable and our carpets look like new! We will use your company from now on and recommend you to our friends and neighbors. Thank you!

The carpet is so nice and clean and my recognition, Dan, is professional and pleasant. It's a pleasure to have you do my carpet and the price is good.

Very informative staff and extremely well done. I was thoroughly impressed with how our carpets and furniture looked after.

Carpet dried fast

Friendly on time knowledgeable helpful with explaining products that might help or not.

Friendly, professional, transparent service! Chris Taylor, you were fantastic! Carpets look and smell brand new, even our pet stains/odors are gone! We worried about having to replace our carpet but thanks to Zerorez, we have carpet that is as good as new! I couldn’t be more pleased! We will be calling Zerorez for ALL our carpet cleaning needs from now on.

Very friendly and thorough staff. Carpets look great

The cleaning was excellent and done in a timely fashion by their service representative. Bob Bauer

Appreciated the call on day of service to let me know approximate time of arrival!

The original window of time was great but ON THE DATE OF SERVICE the specific time helped! I just wished I an initial summary of what I had requested on the phone...( couldn't remember if included both upstairs bedrooms) so I was a little delayed in emptying them after he got here! Sorry about that!

He helped me! Very generous, and so glad he took the time to explain other services to me! Also explained how the Zerorez system worked and I liked having the info again, as I had just skimmed through parts of it from the website when first looking for carpet cleaner choices!

Cat urine info and decision making choices helped, even though our cat has been gone for 6 years!

Going over the final bill was good, helping to show each item before asking for payment! Felt like he was not rushing out because it was done! Made sure I knew dry time, and use time for each room!

Thank you so much Zachery for asking, listening, and answering my many questions and comments and being so informative! Colleen Vancouver, WA

Our technician was fantastic. Knowledgeable, customer oriented and did a great job.

Carpets look great without using toxic chemicals

Great customer service and great cleaning process.

Done well, from start to finish--from booking to finished product

I liked the tech as well as the product quality/not using harsh chemicals to clean.

Fresh clean smell and very clean carpets.

Carpet fried fast. My feet could feel the carpet was clean and soft.

I love that it’s natural and the carpets aren’t sticky. Our house smells amazing!!

The fellow that came did a great job of cleaning the carpet, and the carpet looks great. It is not a new carpet, so very nice to have it refreshed.

Our technician Jackson, did a very nice job and we are pleased with the results. Also, he was fun to talk with.

No chemicals is a real plus. Pricing can be a bit confusing but the outcome us great. /able to schedule cleaning in a timely way. Really nice staff, too.