Zerorez Portland
9540 SW Tualatin-Sherwood Rd.
Portland
OR 97062
United States

Client Testimonials

Report a concern   April 25, 2019 — Rated 10 out of 10 by Jennifer Eller Zerorez Portland
What do you like about our products and services?

Very professional and great work!
Response from Zerorez Portland:

Thank you!
Report a concern   April 24, 2019 — Rated 10 out of 10 by M.M. Zerorez Portland
What do you like about our products and services?

The carpets look great. Good value. Rafael was our technician. He explained each step of the process and did a great job.
Response from Zerorez Portland:

Thank you! We are happy Rafael went through the process with you and explained each step.
Report a concern   April 24, 2019 — Rated 10 out of 10 by Dale Merrell Zerorez Portland
What do you like about our products and services?

Rainel explained my options and why certain things should be done. Since I’m on a budget he did what I could afford. I’m so very pleased with the look of my carpet. There is no chemical smell whatsoever. This is the second time we’ve used Zerorez.

Response from Zerorez Portland:

Thank you for your review! We are happy Rainel was able to explain each step and cater to your needs and budget.
Report a concern   April 24, 2019 — Rated 10 out of 10 by J.R. Zerorez Portland
What do you like about our products and services?

Cris Taylor did a great job and he explained every thing he did.
Response from Zerorez Portland:

Thank you!
Report a concern   April 24, 2019 — Rated 10 out of 10 by D.S. Zerorez Portland
What do you like about our products and services?

Great service. My carpet and couch look great. The carpet hadn't been cleaned in 25 years. The results are amazing! I highly recommend Zerorez. They're the BEST!
Response from Zerorez Portland:

Thank you so much for your review! We are happy Rafael was able to clean your carpet and couch.
Report a concern   April 24, 2019 — Rated 10 out of 10 by Tracy Taylor Zerorez Portland
What do you like about our products and services?

The service person was very polite and did a great job.
Response from Zerorez Portland:

Thank you!
Report a concern   April 23, 2019 — Rated 10 out of 10 by H.D. Zerorez Portland
What do you like about our products and services?

great service
Response from Zerorez Portland:

Thank you!
Report a concern   April 23, 2019 — Rated 10 out of 10 by C.B. Zerorez Portland
What do you like about our products and services?

Everything turns out very nice. It usually takes a couple of days to completely dry. The service people are friendly and very considerate and respond to our issues.
Response from Zerorez Portland:

Thank you! We are glad Zachary was able to deliver to your expectations.
Report a concern   April 22, 2019 — Rated 10 out of 10 by L.D. Zerorez Portland
What do you like about our products and services?

No harsh chemicals, clean fresh smell and affordable. He did an excellent job.
Response from Zerorez Portland:

Thank you!
Report a concern   April 22, 2019 — Rated 10 out of 10 by M.G. Zerorez Portland
What do you like about our products and services?

Chris Taylor did an outstanding job helping clean up our downstairs carpets! Our old dog has been having issues and it left an odor and stain that wasn't very pleasant. Chris provided great recommendations to help us, stayed within our budget and helped make out worn carpet look fabulous again. He handled our situation with humor and professionalism, we really appreciated the opportunity to work with him, he did a great job! Thank you Zerorez and Chris!

Response from Zerorez Portland:

Thank you! We are glad Chris Taylor was able to do an outstanding job!
Report a concern   April 22, 2019 — Rated 9 out of 10 by T.H. Zerorez Portland
What do you like about our products and services?

No oder, dried quickly, looks nice and clean.
Response from Zerorez Portland:

Thank you!
Report a concern   April 22, 2019 — Rated 10 out of 10 by Kim Hackworth Zerorez Portland
What do you like about our products and services?

Very friendly service.

Response from Zerorez Portland:

Thank you!
Report a concern   April 22, 2019 — Rated 10 out of 10 by Nick Marchuk Zerorez Portland
What do you like about our products and services?

Great Service. The Carpet technician explained step by step what there were going to do upon arrival. Wr loved that they were not pushy and trying to sell us extra services . They did an amazing job. The carpets look like new and no bad smell and carpets dried quick and feel super soft. We will definitely be calling Zerorez back in a couple months to do more areas in our house !! Thanks for the awesome work Zerorez.

Response from Zerorez Portland:

Thank you for your feedback! We are glad Zachary communicated all the steps of the process with you.
Report a concern   April 22, 2019 — Rated 10 out of 10 by T.D. Zerorez Portland
What do you like about our products and services?

Technician was knowledgeable and friendly, expedient and thoughtful.
Response from Zerorez Portland:

Thank you!
Report a concern   April 21, 2019 — Rated 10 out of 10 by Ann Hohl Zerorez Portland
What do you like about our products and services?

The carpets look great and it feels soft and so clean after Zerorez finished cleaning. The price is very fair.
Response from Zerorez Portland:

Thank you!
Report a concern   April 21, 2019 — Rated 10 out of 10 by Jennifer Melberg-walton Zerorez Portland
What do you like about our products and services?

No sticky soap residue
Response from Zerorez Portland:

Thank you!
Report a concern   April 21, 2019 — Rated 10 out of 10 by Eric Murray Zerorez Portland
What do you like about our products and services?

Carpet looks great! Job was done quickly and professionally! Love it! Good work!
Response from Zerorez Portland:

Thank you!
Report a concern   April 21, 2019 — Rated 10 out of 10 by Frank Ward Zerorez Portland
What do you like about our products and services?

Great service. Technician was very courteous and thorough. We would be happy to have him come to our home again.

Response from Zerorez Portland:

Thank you!
Report a concern   April 21, 2019 — Rated 10 out of 10 by T.S. Zerorez Portland
What do you like about our products and services?

Friendly, knowledgeable, helpful and efficient.
Response from Zerorez Portland:

Thank you!
Report a concern   April 21, 2019 — Rated 10 out of 10 by Darin Andress Zerorez Portland
What do you like about our products and services?

First time using zerorez and was very happy with the results!

Response from Zerorez Portland:

Thank you!
Report a concern   April 20, 2019 — Rated 10 out of 10 by Susan Abrams Zerorez Portland
What do you like about our products and services?

Gets my rugs clean and the staff are very easy to work with.

Response from Zerorez Portland:

Thank you so much for your feedback! We appreciate it.
Report a concern   April 20, 2019 — Rated 10 out of 10 by D.F. Zerorez Portland
What do you like about our products and services?

We love that you use a chemical free cleaning system. We love that our carpets are dry and we are able to move our furniture back in place in just a few hours.
We love that our carpets are soft and not stiff after it dries.
We love that the technician is personable and through in cleaning our carpets. Our technician was Bentley, he was the BEST!!, we will definitely request him next year when we have our carpets cleaned!!
Response from Zerorez Portland:

Thank you for your review! We are glad we can make your carpets fluffy and Bentley was able to meet your expectations!
Report a concern   April 20, 2019 — Rated 9 out of 10 by K.M. Zerorez Portland
What do you like about our products and services?

Quick and professional

Response from Zerorez Portland:

Thank you!
Report a concern   April 20, 2019 — Rated 10 out of 10 by Heather Humphrey Zerorez Portland
What do you like about our products and services?

Chemical free, effective, safe for my pet & family
Response from Zerorez Portland:

Thank you!
Report a concern   April 20, 2019 — Rated 10 out of 10 by Jennie Stefanski Zerorez Portland
What do you like about our products and services?

Great customer service, no pressure to "upgrade", and love the refreshing smell and the carpets are so clean.

Response from Zerorez Portland:

Thank you! We are glad Ben was able to deliver a great service for you.
Report a concern   April 20, 2019 — Rated 10 out of 10 by K.R. Zerorez Portland
What do you like about our products and services?

No soap, knowledgeable personnel, consistent.

Response from Zerorez Portland:

Thank you!
Report a concern   April 20, 2019 — Rated 10 out of 10 by W.A.I.S. Zerorez Portland
What do you like about our products and services?

Not only was Bentley a very polite and efficient young man the carpet looks very clean with no chemical odors!

Response from Zerorez Portland:

Thank you! We are glad Bentley was able to make you happy with our service.
Report a concern   April 19, 2019 — Rated 10 out of 10 by Kerry Tong Zerorez Portland
What do you like about our products and services?

Helpful and knowledgeable technician. Very clean carpet and sleeper sofa. Tech explained everything really well and worked hard to get pet stains out
Response from Zerorez Portland:

Thank you! We are glad Chris Taylor was able to deliver a great service.
Report a concern   April 19, 2019 — Rated 9 out of 10 by T.L. Zerorez Portland
What do you like about our products and services?

Service techs
Are very polite and knowledgeable. The products you use really clean our carpets

Although the tech knocked a picture off the wall and it damaged the floor trim board. He acknowlwsges it happened did not try to hide it. Not sure what it will cost to replace but
Was impressed he informed us it happened.

Response from Zerorez Portland:

Thank you for your feedback! We are truly sorry for knocking down that picture.
Report a concern   April 19, 2019 — Rated 10 out of 10 by Ashley Contreras Zerorez Portland
What do you like about our products and services?

Very professional and polite. I was really pleased with the results.
Response from Zerorez Portland:

Thank you! We are glad Nick was able to please you with exceptional service.

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