Zerorez Portland
9540 SW Tualatin-Sherwood Rd.
Portland
OR 97062
United States

Client Testimonials

Report a concern   April 2, 2022 — Rated 10 out of 10 by Ivy Grant Zerorez Portland
What do you like about our products and services?

Gentle and effective cleaning for our wool rug!

Report a concern   April 1, 2022 — Rated 10 out of 10 by Laura Gardner Zerorez Portland
What do you like about our products and services?

Really easy to schedule and they did a great job! My carpets look great.

Report a concern   April 1, 2022 — Rated 10 out of 10 by R.G. Zerorez Portland
What do you like about our products and services?

Was impressed with professionalism from booking to service!! Everyone we spoke to on the phone and the tech that did the cleaning were very kind, friendly, patient with all our questions, etc. When we first called, we were greeted with enthusiasm, questions answered, flexibility to make sure our needs were met. (We had just had a negative experience trying to book with a different company and ended up cancelling our appointment with them.) We were very pleased with the tech - he did a great job and was very helpful, knowledgeable and efficient. Appreciated that we could review possible cleaning areas/items with the tech and get an accurate quote on-site and then make a decision of what we could afford for that day - extremely helpful!! Also appreciated the honesty of the tech by showing us areas that he wasn't able to completely remove a couple of the stains/spots and why. 3-room special for $144 is great! Future suggestion - the only thing we were disappointed in: We have a pillow-back sofa. The sofa pillows have 2 different patterns...one matches the sofa material and the other coordinates, but they are all the same size and all included as part of the pillow back when we purchased the sofa. We were told that only the ones that matched the sofa would be included. I don't know if that is because the others looked like they were "accent" pillows and not part of the sofa or if you have a pillow limit on pillow-back sofas. I understand that accent pillows would cost more, but I would have expected all the sofa pillows (that were a part of the pillow back of the sofa) to be included in the sofa price. It would have only been 5 more pillows. We chose not to have the extra ones cleaned as it put us over budget. So that part felt a little "nickel and dime" which put a slight little damper on the experience, but other than that, no other complaints/concerns. We are very pleased with everything and will most likely be calling again for the next set of rooms/furniture. I would definitely recommend to others (and already have) based on our first experience.

Report a concern   March 31, 2022 — Rated 10 out of 10 by Chris Hasselman Zerorez Portland
What do you like about our products and services?

They where there on time as promised.

Report a concern   March 31, 2022 — Rated 10 out of 10 by Michael Williams Zerorez Portland
What do you like about our products and services?

I always receive excellent results, and my house looks and smells markedly better. Every service has been done by competent & friendly technicians. They patiently & completely explain what is happening to my carpeting, offer other services like furniture, and get stains handled. I am a repeat customer for years and only use Zerorez. Today I ran around barefoot because everything was soft and cleaned. Thank you again.

Report a concern   March 31, 2022 — Rated 10 out of 10 by N.W. Zerorez Portland
What do you like about our products and services?

Kieran was great! He explained the process thoroughly. He was early for our appointment, took the time to make sure the walls (Corners) were protected from the hose.

Report a concern   March 30, 2022 — Rated 10 out of 10 by Cindy Wright Zerorez Portland
What do you like about our products and services?

We were so pleased with the service, explaining of what the job would entail. The final result was amazing!

Report a concern   March 30, 2022 — Rated 9 out of 10 by S.B. Zerorez Portland
What do you like about our products and services?

Great technician and the house smells so clean afterwards

Report a concern   March 30, 2022 — Rated 10 out of 10 by Renee Brewer Zerorez Portland
What do you like about our products and services?

I and my clients have always received excellent results from your technicians.
The scheduling is easy and all person's I've dealt with are very pleasant.

Report a concern   March 30, 2022 — Rated 10 out of 10 by M.R.F. Zerorez Portland
What do you like about our products and services?

Technicians for Zerorez are always very professional and skilled at completing the carpet cleaning that I need for my home.

Report a concern   March 30, 2022 — Rated 9 out of 10 by L.B. Zerorez Portland
What do you like about our products and services?

I wanted to let you know that Nick did a great job. He was very polite and very informative. I will have him clean our carpets every time. David & Name removed

Report a concern   March 30, 2022 — Rated 9 out of 10 by S.C. Zerorez Portland
What do you like about our products and services?

Everything went smoothly. Our technician was great!

Report a concern   March 30, 2022 — Rated 10 out of 10 by Libby Hartung Zerorez Portland
What do you like about our products and services?

Such a thorough, natural clean! Always friendly and efficient technicians.

Report a concern   March 30, 2022 — Rated 10 out of 10 by W.G. Zerorez Portland
What do you like about our products and services?

Efficient, quick, knowledgeable, polite, friendly tech
Carpet look so much better!!

Report a concern   March 29, 2022 — Rated 10 out of 10 by C.L. Zerorez Portland
What do you like about our products and services?

How clean my carpets were after he was done

Report a concern   March 29, 2022 — Rated 10 out of 10 by T.H. Zerorez Portland
What do you like about our products and services?

Showed up on time. Very important to me.
Professional and polite service technicians.
Thank you

Report a concern   March 29, 2022 — Rated 10 out of 10 by Diana Tolentino Zerorez Portland
What do you like about our products and services?

Knowledgeable & courteous staff. Carpet dries within a day. Any carpet stains are addressed and treated with good results.

Report a concern   March 28, 2022 — Rated 10 out of 10 by A.C. Zerorez Portland
What do you like about our products and services?

Great service - very quick and easy!
Quality cleaning - I feel more comfortable with Zerorez and am sure of the quality of products they use specially with having a pet and kids!

Report a concern   March 28, 2022 — Rated 10 out of 10 by Sherrill Martin Zerorez Portland
What do you like about our products and services?

The service tech communicated very well during the walk through as well as throughout the time she was in the home. She did an excellent job.

Additionally, our carpets look great and the dry time is very minimal compared to other carpet cleaning companies we have used.

Report a concern   March 28, 2022 — Rated 10 out of 10 by L.B. Zerorez Portland
What do you like about our products and services?

friendly, efficient staff. Excellent cleaning of my carpets and chair.

Report a concern   March 28, 2022 — Rated 10 out of 10 by Lisa Colgrove Zerorez Portland
What do you like about our products and services?

Service was great, carpets looked great and with super friendly service from the techs. Balin was my tech both at a Portland house and my Wilsonville house, and he's just great. Super helpful, professional and does a great job!

Report a concern   March 28, 2022 — Rated 10 out of 10 by Robert Scheele Zerorez Portland
What do you like about our products and services?

The young man who cleaned our carpets did an excellent job. He was very courteous and professional. We would recommend your company to others.

Report a concern   March 28, 2022 — Rated 10 out of 10 by S.K. Zerorez Portland
What do you like about our products and services?

I wasn't there so I don't know the name but the results are very good.
applause to the tecknician.

First name removed

Report a concern   March 25, 2022 — Rated 10 out of 10 by G.S. Zerorez Portland
What do you like about our products and services?

Friendly and helpful people.

Report a concern   March 24, 2022 — Rated 10 out of 10 by Linda Fund Zerorez Portland
What do you like about our products and services?

Nick was super helpful and friendly. Did a great job explaining everything and the floors look better than I thought they could.

Report a concern   March 24, 2022 — Rated 9 out of 10 by K.R. Zerorez Portland
What do you like about our products and services?

The citrus deodorizer was great! I appreciated that she went over everything ahead of time and explained everything since it was our first time using zero Rez.

Report a concern   March 24, 2022 — Rated 10 out of 10 by K.A.J.M. Zerorez Portland
What do you like about our products and services?

I was very happy from start to finish. Very knowledgeable and friendly technician.

Report a concern   March 24, 2022 — Rated 10 out of 10 by D.C. Zerorez Portland
What do you like about our products and services?

It really does clean. Technician was professional. Will definitely use again in the future!

Report a concern   March 23, 2022 — Rated 10 out of 10 by marcia Winslow Zerorez Portland
What do you like about our products and services?

The rugs came back looking beautiful. The employees are super nice.

Report a concern   March 23, 2022 — Rated 10 out of 10 by Meredith Nagely Zerorez Portland
What do you like about our products and services?

Very easy process and friendly informative employees.


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