Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87244 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 14, 2021 — Rated 10 out of 10 by D.A.E.J. Zerorez Phoenix
What do you like about our products and services?

Prompt response

Report a concern   March 14, 2021 — Rated 10 out of 10 by K.F. Zerorez Phoenix
What do you like about our products and services?

Great service

Report a concern   March 14, 2021 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

Arrived on time. Carlos was knowledgeable, friendly, and did great work!

Report a concern   March 14, 2021 — Rated 10 out of 10 by B.K. Zerorez Phoenix
What do you like about our products and services?

Great team

Report a concern   March 14, 2021 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   March 14, 2021 — Rated 9 out of 10 by Leslie Reeves Zerorez Phoenix
What do you like about our products and services?

Technician's promptness and thorough cleaning of all parts of the carpet.

Report a concern   March 14, 2021 — Rated 7 out of 10 by J.B. Zerorez Phoenix
What could we do to improve?

Carpet in high traffic area didnt clean up as well as we thought from looking at pictures on website. But maybe that was just as good as it could get. Just expected a better result. Service was great. Tech was great. Just expected more. Thank you.

Report a concern   March 14, 2021 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Young man was professional, courteous and efficient.

Report a concern   March 14, 2021 — Rated 10 out of 10 by Helen Theaumont Zerorez Phoenix
What do you like about our products and services?

I like that there are no toxic chemicals used!

Report a concern   March 14, 2021 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

They take care while they are in the home. Carpets look great after

Report a concern   March 14, 2021 — Rated 10 out of 10 by Germaine Graham Zerorez Phoenix
What do you like about our products and services?

My white, 20 year old carpet looks like new! It hadn’t been cleaned in 2 years and only by chem dry type cleaners.
Carlos worked carefully and didn’t miss a thing.

Report a concern   March 14, 2021 — Rated 10 out of 10 by Amy Cullen Zerorez Phoenix
What do you like about our products and services?

You got the stain out

Report a concern   March 14, 2021 — Rated 10 out of 10 by T.F. Zerorez Phoenix
What do you like about our products and services?

Your tech did a great job.

Report a concern   March 14, 2021 — Rated 4 out of 10 by B.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Seemed to be expensive and the results are not as good as was expected

Report a concern   March 13, 2021 — Rated 10 out of 10 by Sommer Marsh Zerorez Phoenix
What do you like about our products and services?

Our carpet turned out great. Very happy with service.

Report a concern   March 13, 2021 — Rated 10 out of 10 by Ron Schulz Zerorez Phoenix
What do you like about our products and services?

The whole process

Report a concern   March 13, 2021 — Rated 5 out of 10 by D.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Apparently if the custom coaches don’t have tags only a dry cleaning is done witch is basically a vacuuming, very disappointed i paid $245 for vacuuming my couch . Rip off , train your crew to clean or don’t offer what you don’t know.

Report a concern   March 13, 2021 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Collin was great, house looks beautiful.

Report a concern   March 13, 2021 — Rated 10 out of 10 by Erin McGowan Zerorez Phoenix
What do you like about our products and services?

Always on time. Knowledgeable technicians. Very fair prices. Love ya'll!

Report a concern   March 13, 2021 — Rated 0 out of 10 by C.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Not happy with the results at all! . The carpets don’t look much cleaner at all, the carpets are crunchy and were still wet 10 hours later. The blinds in our master bedroom are damaged. This was definitely not worth $228.50. I feel like we did not get what we paid for and should get a refund.

Report a concern   March 13, 2021 — Rated 10 out of 10 by B.F. Zerorez Phoenix
What do you like about our products and services?

Carpet looks great and the cleaner you sent out was very professional.

Report a concern   March 13, 2021 — Rated 10 out of 10 by Constance Regan Zerorez Phoenix
What do you like about our products and services?

Clean and environment friendly

Report a concern   March 13, 2021 — Rated 10 out of 10 by Jeff Lajoie Zerorez Phoenix
What do you like about our products and services?

Tech was great! Results were better than expected. I will have you back to do the tile floors.

Report a concern   March 13, 2021 — Rated 10 out of 10 by Danielle Hansen Zerorez Phoenix
What do you like about our products and services?

I feel like our carpets received the most thorough cleaning post.

Report a concern   March 13, 2021 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Polite and professional technician and the carpet looked great

Report a concern   March 13, 2021 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Professional, courteous, and efficient service.

Report a concern   March 13, 2021 — Rated 5 out of 10 by W.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The chairs we had cleaned are still dirty
We paid $60

Report a concern   March 13, 2021 — Rated 9 out of 10 by Steve Vernelson Zerorez Phoenix
What do you like about our products and services?

I scheduled a carpet cleaning on 031021 and the technician came out and cleaned but skipped a step and did not use the ZR LIFTER on my carpet in 3 rooms; I only know this because I had to have another tech come out and redue my living room...I was present during the entire cleanings and the ZR LifTER was not used. I appreciate the second tech ( 03/13/22, educating me on this and doing a great job....please make sure all your techs follow all the steps to avoid unnecessary redues.
Thank you
Steve

Report a concern   March 13, 2021 — Rated 10 out of 10 by F.R. Zerorez Phoenix
What do you like about our products and services?

Thorough preparation from staff
Staff on phone and in person efficient, nice to deal with
Product itself has no soap residue
Day before call to verify window for actual work
Day of work, call verifying staff person coming
Promptness of staff person coming
Information given by staff person while working

Report a concern   March 13, 2021 — Rated 10 out of 10 by Ted Clarke Zerorez Phoenix
What do you like about our products and services?

He did a good job, looks great.


Privacy Policy