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based on 87781 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
How come I don't get an invoice even after i was promised one online.
The young technician was OK but seemed in a hurry and was not as thorough as he should have been especially with the "scotch guard" treatment that we paid extra for and took him about 30 seconds to hit and miss with.
Michael was very professional, on-time, and personable. The end result is excellent .
The tech was very good . The carpets look great .
Got numerous reminders by text of my upcoming appointment and then got a phone call when the tech was on his way. Tech was on-time, got right to work, answered all my questions, very friendly. He did a terrific job.
Service was AWESOME
Your professionalism and the fact you don’t use harsh chemicals.
Thank, great service
Clean carpet with no residue
You’re product did an amazing on my carpets! They look like new again! Rusty who did the work was most informative and took time to explain things to me for instance the protectant for my carpets which I did this time. I just love your company. In fact I just recommended your company to my mother-in-law today!!!!
Carpets look great. Service was fast.
I love the price and the efficient and knowledgeable help of the person cleaning the carpets.
Professional and courteous. Excellent service!
Great service
Everything was great! I do still have a dog urine smell in one of the rooms that I need taken care of though.
Jarad did an amazing job. He took the time to explain the best options for our situation. He was very knowledgeable of the products and process. He was friendly and very polite. We will be return customers!! Thank you Jarad!
The rep was awesome. Very knowledgeable and very nice. Would use him again. And the carpets look amazing.
Cameron did a great job cleaning the carpet in all 3 rooms. Very pleased with the job and how it turned out.
Not disappointed
I find ZeroRez very reliable and especially the method they use to clean my carpets.
The technician was very friendly and very committed to getting the stain out of my couch.
Ab, the tech, was great. However,I'm not sure your system is all that you claim it to be.
Technician offered an earlier time slot and when I couldn't be there he was totally understanding and got there right on time for my scheduled block. He was able to get the stains out of my carpet and it looks amazing!!
Efficient and friendly service.
Amazing job! Rep was very nice and professional. He was on time and the communication with his arrival was appreciated. My carpets look great! I would definitely recommend Zerorez to everyone! Thank you!
I had my mother’s lift chair cleaned and after it dried the seat looks like it hadn’t been done at all. Your guy cleaned it last year and did a fantastic job. But not this time....
I’m not real happy about this.
Good thorough job
They cleaned better than any other product and took out the odors
Great customer service.
Fast and friendly services at a great price!!
There was no odor from liquid used. Gentleman came early and was very respectful Can I have a receipt of payment thank you