Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87780 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 15, 2019 — Rated 10 out of 10 by Debra Knop Zerorez Phoenix
What do you like about our products and services?

Always professional and do a great job.

Report a concern   October 14, 2019 — Rated 10 out of 10 by Marben Mopera Zerorez Phoenix
What do you like about our products and services?

Fast service and very professional. Carpets look and feel great!

Report a concern   October 14, 2019 — Rated 10 out of 10 by Dawn Powell Zerorez Phoenix
What do you like about our products and services?

Excellent service by the technician. Quick drying and no nasty soap smell.

Report a concern   October 14, 2019 — Rated 10 out of 10 by L.J. Zerorez Phoenix
What do you like about our products and services?

My tile & grout look brand new! What a difference. I am thankful you offered a sale for me to try out your service and product. I will book another appointment the next time the sale comes around as I still have more rooms to complete!

Report a concern   October 14, 2019 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Carson my tech was great!!
Very informative and great communications

Report a concern   October 14, 2019 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

My carpets are clean and not crunchy

Report a concern   October 14, 2019 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

Quick and easy setup and tear down and actual service. Friendly customer service and cleaning rep. Timely and communicative.

Report a concern   October 14, 2019 — Rated 10 out of 10 by Debbi Booth Zerorez Phoenix
What do you like about our products and services?

I like everthing about Zerorez, but Terry, our tech, did an awesome job on our carpet. All stains are gone.

Report a concern   October 14, 2019 — Rated 9 out of 10 by W.H. Zerorez Phoenix
What do you like about our products and services?

My tile floors, and grout lines, where visibly cleaner!

Report a concern   October 14, 2019 — Rated 10 out of 10 by Angelica Giraldo Zerorez Phoenix
What do you like about our products and services?

Very happy with the service we received and our carpets look great! Highly recommend Zerorez for piece of mind as well that pets on the carpet are safe from harmful chemicals. Thank you for the great service!

Report a concern   October 14, 2019 — Rated 10 out of 10 by Diane Roghair Zerorez Phoenix
What do you like about our products and services?

It was easy to schedule a visit and quote. Then when Steven from ZeroRez arrived, he looked at the area to be done, and actually recalculated the quote to a lower amount! That is a first for services I think.
The tile looks great, and the grout is noticeably cleaner and brighter! And no damp floors, or smells from left over cleaning products... GREAT SERVICE. Dianne R

Report a concern   October 14, 2019 — Rated 10 out of 10 by Zack Eichwald Zerorez Phoenix
What do you like about our products and services?

Excellent service!! They cleaned the carpets like no other pulling out a lot of stuff from the home we purchased. Thank you!!

Report a concern   October 14, 2019 — Rated 0 out of 10 by C.V. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

didn't clean as well as i have seen on face book i went over it a few days latter with my steamer and got it much cleaner

Report a concern   October 14, 2019 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

your tech was very professional and helpful he took extra time to clean recliner and it turned out cleaner then I expected. I will request your company again and recommend you to others.

Thank you very much

Name removed

Report a concern   October 14, 2019 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

Quick and great results

Report a concern   October 14, 2019 — Rated 1 out of 10 by D.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I had the tile grout cleaned in two small bathrooms. The grout looks pretty good in the middle of the room, but not so much along the edges. We just purchased this home that was built in the 90's. We put a lot of money into the house before we moved in. One of the biggest expenses was having the entire house custom painted inside. The Zerorez guy was very nice, but left the bathroom doors closed as he left stating that the floors were still a little wet and to not go into the bathrooms for a while.

Well, I know why he didn't want us to see the rooms before he left as he scraped the baseboards all around both rooms! The paint has huge gouges in the baseboards all around the rooms! It looks awful! I now need to have the baseboards re-painted in both rooms.

Report a concern   October 14, 2019 — Rated 10 out of 10 by Sabrenia Lepire Zerorez Phoenix
What do you like about our products and services?

I’m a repeat customer. I know there are much cheaper companies, but you get what you pay for. The carpet is always left soft. No residue ever. I used zerorez I. California for many years. Now I’m in AZ and I’m glad zerorez is too!!

Report a concern   October 14, 2019 — Rated 9 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Evan was very courteous and professional. Thank you.

Report a concern   October 14, 2019 — Rated 9 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Upfront pricing, ease of scheduling, friendly staff, and of course, great carpet cleaning!

Report a concern   October 14, 2019 — Rated 9 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Type cleaning offered.

Report a concern   October 14, 2019 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Through cleaning.

Report a concern   October 13, 2019 — Rated 10 out of 10 by Janice Fortie Zerorez Phoenix
What do you like about our products and services?

Knowing that my light colored area rug, which was very dirty, isn't full of harsh chemicals and now looks like new. Thank you so much for your quick service.

Report a concern   October 13, 2019 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Great customer service.

Report a concern   October 13, 2019 — Rated 10 out of 10 by Christa Salaiz Zerorez Phoenix
What do you like about our products and services?

Everything.
Cleaning process and solution. How your Technician listens. How your Technician invites and answers questions. How quick, yet efficient it is. The corner guards. How carpet feels afterwards. Great results.

Report a concern   October 13, 2019 — Rated 10 out of 10 by Linda Matheny Zerorez Phoenix
What do you like about our products and services?

Isiah was very good. Equipment was the best.

Report a concern   October 13, 2019 — Rated 10 out of 10 by Lisa Kirch Zerorez Phoenix
What do you like about our products and services?

I was very pleased with the person that came to clean my carpets. He was very professional and tried to make sure every stain was removed.

My carpets look like new!!

Report a concern   October 13, 2019 — Rated 10 out of 10 by F.S. Zerorez Phoenix
What do you like about our products and services?

Your service technician ( Brandon ) was professional, courteous and took the time to explain how the cleaning process was performed. You should be proud of an employee with his personality a d knowledge. Victor G Schaefer.

Report a concern   October 13, 2019 — Rated 10 out of 10 by Chuck Hill Zerorez Phoenix
What do you like about our products and services?

Amazing personnel we got Evan L and we were extremely satisfied with him he did his job relentlessly. He was an amazing person and so happy that we got him instead of anyone else.

Report a concern   October 13, 2019 — Rated 10 out of 10 by A.W. Zerorez Phoenix
What do you like about our products and services?

Love Zerorez! Jeff is a great technician that always does a really good job. Always happy with the service.

Report a concern   October 13, 2019 — Rated 10 out of 10 by Jan Dilley Zerorez Phoenix
What do you like about our products and services?

Excellent job, and service.


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