Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87260 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 9, 2020 — Rated 10 out of 10 by Jim Allen Zerorez Phoenix
What do you like about our products and services?

Previous Customer: Yes, and we will continue being a future customer
Scheduling: Extremely easy tool online
Pre-Service Follow-up: Very good; Zerorez sent a reminder text a few days in advance, and another when the technician was dispatched to our property
Technician: Very conscientious requesting where to park on the property, and took the time to review the project versus what I ordered online, making adjustments to the order. For this visit, we had a unique request of cleaning a pre-owned RV (carpets, furniture, cushions). Technician was left in the RV to do her magic and called me when finished to inspect the work and provide some of her findings before putting on the final protectant on the furniture, cushions & carpet. She treated our property with great respect.

On the multiple times that we have had them in our personal home, rental properties, and now our RV, we are extremely satisfied and will refer them without any hesitation.

Thank you.

Jim AllMan
Phoenix, AZ

Report a concern   June 9, 2020 — Rated 10 out of 10 by V.B. Zerorez Phoenix
What do you like about our products and services?

On time good communication good tech abraham

Report a concern   June 9, 2020 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

Always friendly efficient and our carpets are clean

Report a concern   June 9, 2020 — Rated 10 out of 10 by H.F. Zerorez Phoenix
What do you like about our products and services?

Our rental home was destroyed by pet urine. Zero res was able to restore the carpet to look almost new and no smells! The guy worked hard to ensure that our carpet was in mint condition. Two weeks before this happened they did our current home and we have been very happy and thankful

Report a concern   June 9, 2020 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

Perfect service all the time! You guys are THE BEST in terms of being prompt, friendly, and thorough in what you do.

Report a concern   June 9, 2020 — Rated 10 out of 10 by Kalle Cushing Zerorez Phoenix
What do you like about our products and services?

Very friendly and knowledgeable.

Report a concern   June 9, 2020 — Rated 5 out of 10 by J.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

It was a difficult rug to clean, and Trey did his best, but the result was less than satisfactory.

Report a concern   June 9, 2020 — Rated 8 out of 10 by M.Y. Zerorez Phoenix
What could we do to improve?

Price’s were a little high but satisfied otherwise

Report a concern   June 9, 2020 — Rated 10 out of 10 by D.L. Zerorez Phoenix
What do you like about our products and services?

Love no soap residue left in carpet. Easy to schedule. Friendly technician.

Report a concern   June 9, 2020 — Rated 10 out of 10 by Jenn Torres Zerorez Phoenix
What do you like about our products and services?

My tech was very professional, courteous and did an amazing job.

Report a concern   June 9, 2020 — Rated 10 out of 10 by A.K. Zerorez Phoenix
What do you like about our products and services?

The technician was on time and very professional. He pointed out issues he saw in addition to listening carefully to our concerns and addressing them in a manner that left us VERY satisfied with the entire job!!

Report a concern   June 9, 2020 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

The technician was very friendly. I like that they don’t have to use shampoo

Report a concern   June 9, 2020 — Rated 10 out of 10 by Karin McWilliams Zerorez Phoenix
What do you like about our products and services?

Zerorez is consistently professional, clear in communication and does an excellent job! I highly recommend them if you need carpets or tiles cleaned.

Report a concern   June 9, 2020 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

You made the carpets look like new! I was concerned that I would have to replace them, but you brought them back to life!

Report a concern   June 8, 2020 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

dries fast and always looks brand new,

Report a concern   June 8, 2020 — Rated 10 out of 10 by T.F. Zerorez Phoenix
What do you like about our products and services?

Great service

Report a concern   June 8, 2020 — Rated 7 out of 10 by Z.M. Zerorez Phoenix
What could we do to improve?

Had our kitchen tile cleaned, and quite a few areas close to the baseboards were not cleaned. While the rest of our grout looks great, we now have some very visible spots. Our carpet turned out great, but not at all satisfied with the tile cleaning.

Report a concern   June 8, 2020 — Rated 10 out of 10 by M.J. Zerorez Phoenix
What do you like about our products and services?

Customer Service was great from start to finish. Carpets were well cleaned and showed it!

Report a concern   June 8, 2020 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Clean polite and honest

Report a concern   June 8, 2020 — Rated 10 out of 10 by Angelica Giraldo Zerorez Phoenix
What do you like about our products and services?

Excellent service. Our technician worked so hard and did a excellent job! Thank you Zerorez! See you in a few months. Ultra Smile Dentistry

Report a concern   June 8, 2020 — Rated 9 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

Carpet looks good!

Report a concern   June 8, 2020 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

Unless you have stubborn stains they do not use harsh chemicals and it gets the carpet clean and doesn't leave a soapy residue

Report a concern   June 8, 2020 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

You guys do good work!

Report a concern   June 8, 2020 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Great customer service and spot-on spot removal! :)

Report a concern   June 8, 2020 — Rated 10 out of 10 by Marsha Norris Zerorez Phoenix
What do you like about our products and services?

Someone was available the same day which was awesome!!!!

Report a concern   June 8, 2020 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

No harsh chemicals, process quick and easy.

Report a concern   June 8, 2020 — Rated 0 out of 10 by Y.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I did not get the 3 rooms for 135 special. I just needed one small room cleaned and a small hallway. I paid over $200.00. I was charged $75 for special treatment for a pet stain, but it still smells.

Report a concern   June 7, 2020 — Rated 10 out of 10 by N.C. Zerorez Phoenix
What do you like about our products and services?

Performed all services as expected. No surprises. Came in, did the job, and left in an efficient manner.

Report a concern   June 7, 2020 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

Service tech was on time and friendly. Nice new clean van. Carpets look like new! No smelly chemicals and the carpets weren’t soaking wet. They dried quickly with the system you use. Amazing job!

Report a concern   June 7, 2020 — Rated 10 out of 10 by Johanna Lopez Zerorez Phoenix
What do you like about our products and services?

Great customer service.


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