Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87774 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 27, 2020 — Rated 9 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Very efficient, food quality , friendly service, on time.

Report a concern   September 27, 2020 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

The service tech was prompt and very courteous. the two rooms we wanted cleaned were just a little over the 250 sq ft rule, so we purchased a four room package. Our carpet is old, so I wasn't sure how clean they would come. He did a very nice job with what he had to work with.

Report a concern   September 27, 2020 — Rated 10 out of 10 by L.A.R.C. Zerorez Phoenix
What do you like about our products and services?

Results live up to your marking promises - actually exceed! Always friendly, professional technicians. Zack performed our most recent service, and he is an amazing young man and a great representative of your company. Thanks -

Report a concern   September 27, 2020 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

You are timely, efficient and effective, and all the service people we've seen have been extremely polite and nice.

Report a concern   September 27, 2020 — Rated 10 out of 10 by Kelly Clair Zerorez Phoenix
What do you like about our products and services?

Great service , easy to get scheduled via text
Showed up when they said they would
Technician was really nice and had a lot of carpet knowledge to share
Thank you

Report a concern   September 27, 2020 — Rated 0 out of 10 by O.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was not happy at all with the results, the tile came out worst than what we started with. I understand the grout is very light but I thought it would at least clean up a bit. I got quoted one price and ended up being $200 more than what I got quoted. For the results I got I think I paid way to much. The Technician was very nice but I would not use this company again.

Report a concern   September 27, 2020 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

I liked the fact the technician was available earlier than my appointment and the process took about an hour. All areas cleaned look great. There were a couple spots on the wood floor around area rug that water needed to be wiped up and perhaps water that had dried up leaving smudges on the wood floor.

Report a concern   September 27, 2020 — Rated 10 out of 10 by J.U. Zerorez Phoenix
What do you like about our products and services?

Technician did a great job explained service very well. Cleaner than ever before.

Report a concern   September 27, 2020 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

Great service and results!

Report a concern   September 26, 2020 — Rated 9 out of 10 by T.J. Zerorez Phoenix
What do you like about our products and services?

No residues or smells. Professionally done. Friendly Employees.

Report a concern   September 26, 2020 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

My carpet smells fresh and not musty. And it looks brand new...And it doesn't have a wet dirty smell!! Zerorez is the best, without any doubt..I highly recommend it..Thank you zerorez job well done..And all your techs are very professional and on time..

Report a concern   September 26, 2020 — Rated 10 out of 10 by D.L. Zerorez Phoenix
What do you like about our products and services?

Non toxic and reliable service

Report a concern   September 26, 2020 — Rated 10 out of 10 by Mark Hollenbach Zerorez Phoenix
What do you like about our products and services?

Very thorough, made wood tiles look new - fantastic job - Justin worked hard for five hours - will definitely have them back (and hopefully Justin) next year

Report a concern   September 26, 2020 — Rated 5 out of 10 by L.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Honestly, Quentin worked really hard. But, I expected my shower floor to look a whole lot better than it did....when I mentioned this to Quentin he went back to try to make it look better. He explained that there is some hard stains imbedded in the tile. He said he used your most powerful cleaner ( an acid wash). I believe him.
Quentin was respectful and hard working. But I’m not sure I’ll get my tile cleaned by ez Rez again. I was disappointed to have spent so much money with no real visible results.

Report a concern   September 26, 2020 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

No chemicals to speak of...

Report a concern   September 26, 2020 — Rated 4 out of 10 by E.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was frustrated that the tools used were so big and could not fit in all the spaces. For example under the cabinets, any type of corner. They we spots that show the black dirty mess next to the now cleaned areas and it looks horrible.

Report a concern   September 26, 2020 — Rated 10 out of 10 by Phyllis Pendleton Zerorez Phoenix
What do you like about our products and services?

Tile and grout look so clean. Technician was very polite and friendly and did a fabulous job.

Report a concern   September 26, 2020 — Rated 10 out of 10 by N.L. Zerorez Phoenix
What do you like about our products and services?

There is no soap residue.

Report a concern   September 26, 2020 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

everything

Report a concern   September 26, 2020 — Rated 10 out of 10 by Christina Mansbach Zerorez Phoenix
What do you like about our products and services?

its clean without crunch.

Report a concern   September 26, 2020 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

The best

Report a concern   September 26, 2020 — Rated 10 out of 10 by Ruby Roman Zerorez Phoenix
What do you like about our products and services?

No chemicals. Timely arrival, nice, professional and knowledgeable people. The clean up was great.

Report a concern   September 26, 2020 — Rated 10 out of 10 by Rhonda Manley Zerorez Phoenix
What do you like about our products and services?

TOP NOTCH! The only reason why my 36 yr old carpets look so good is because of you! Even your techs can't believe it's this old!!! Appreciate your service. Your employees are FABULOUS! Thank you for taking such good care of me all these years. Until we meet again!

Report a concern   September 26, 2020 — Rated 10 out of 10 by G.F. Zerorez Phoenix
What do you like about our products and services?

Unlike some other home cleaning companies, Zerorez delivers. Employees are very friendly and know their business.

Report a concern   September 26, 2020 — Rated 10 out of 10 by N.D. Zerorez Phoenix
What do you like about our products and services?

Professionalism, knowledgeable, and friendly.

Report a concern   September 26, 2020 — Rated 10 out of 10 by Dwayne Dubey Zerorez Phoenix
What do you like about our products and services?

From what I experienced this company is great. I was very impressed from beginning to end. Will definitely recommend Zerorez to anyone.

Report a concern   September 26, 2020 — Rated 10 out of 10 by R.L. Zerorez Phoenix
What do you like about our products and services?

Great service and good prices

Report a concern   September 26, 2020 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Carpets always look great, don't take long to dry, service is fast and convenient. Thanks.

Report a concern   September 26, 2020 — Rated 10 out of 10 by Sami Waldrip Zerorez Phoenix
What do you like about our products and services?

The techs are always polite and thorough and show up on time!

Report a concern   September 26, 2020 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

No chemicals or smell


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