Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87773 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 18, 2020 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Even though we had to reschedule our appointment 3 times, we always were treated respectfully and with understanding for our situation. The crew gave us the necessary "heads up" to prepare for their arrival. The work was done quickly and efficiently by Trayvon and Quentin. The carpets dried within the time frame we were given and there are no lingering chemical odors. We are very pleased and will not hesitate to recommend Zerorez.

Report a concern   December 18, 2020 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Efficient and friendly service that produces great results.

Report a concern   December 18, 2020 — Rated 10 out of 10 by T.W. Zerorez Phoenix
What do you like about our products and services?

I love that there is no residue left on the floor. My tech was professional and courteous

Report a concern   December 18, 2020 — Rated 9 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Loved the grout cleaning.

Report a concern   December 18, 2020 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

The tech was very good, and he did a great job

Report a concern   December 18, 2020 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Freindkly Did the job

Report a concern   December 18, 2020 — Rated 10 out of 10 by Michelle Foster Zerorez Phoenix
What do you like about our products and services?

The wonderful young man you sent was personal, professional, informative and efficient in his work. Love my Susa clean daughter carpets!!

Report a concern   December 18, 2020 — Rated 10 out of 10 by Lynne Froehlich Zerorez Phoenix
What do you like about our products and services?

The technicians are very cordial, professional and thorough. The process is the reason our home still has the carpet installed when we built the house in 1997! Twice yearly service equals long carpet wear.

Report a concern   December 18, 2020 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

I am a repeat happy and satisfied customer. Always a good experience with Zerorez. Thx for sending friendly, competent and efficient technicians. My carpets look marvelous!

Report a concern   December 18, 2020 — Rated 10 out of 10 by Claudia Andersen Zerorez Phoenix
What do you like about our products and services?

Our technician was very knowledgeable about the products he used and always made sure that we were satisfied with his work after he was done.

Report a concern   December 18, 2020 — Rated 10 out of 10 by Bryan Clinkenbeard Zerorez Phoenix
What do you like about our products and services?

The equipment you use gets the job done.

Report a concern   December 18, 2020 — Rated 10 out of 10 by P.L. Zerorez Phoenix
What do you like about our products and services?

The prompt service exceeded my expectations. A job well done by a very polite and productive individual.

Report a concern   December 18, 2020 — Rated 10 out of 10 by P.V. Zerorez Phoenix
What do you like about our products and services?

The products used are safe and there’s not a lot of waiting time for carpets to dry. The products don’t have a strong odor which makes them even better. The service was great! Eric was amazing, he explained all products and options thoroughly. He’s very knowledgeable and pleasant to work with. We will continue to use ZeroRez as well as refer them.

Report a concern   December 18, 2020 — Rated 10 out of 10 by G.T. Zerorez Phoenix
What do you like about our products and services?

Fast, friendly, efficient, great results!

Report a concern   December 18, 2020 — Rated 9 out of 10 by Joey Crandall Zerorez Phoenix
What do you like about our products and services?

The tech was very friendly and professional. Your product did the job we needed done.

Report a concern   December 18, 2020 — Rated 9 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

I like the feature of steam cleaning without detergents for carpets. The steam cleaning of tile floors is also nice. You also have good deals. Please offer more. Some of the prices are a little bit steep, like closet or bathroom prices. Wanted to say Jesse was fantastic! He was very thorough and answered a lot of my questions.

Report a concern   December 18, 2020 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

I appreciate how fast zerorez was able to come to complete the job. The onsite technician was really friendly, explained each step, and did an excellent job. Definitely will recommend zerorez.

Report a concern   December 18, 2020 — Rated 8 out of 10 by L.P. Zerorez Phoenix
What could we do to improve?

Carpets didn’t come clean as I wanted

Report a concern   December 18, 2020 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

They do a very good job.

Report a concern   December 18, 2020 — Rated 9 out of 10 by Aaron Gouldthorpe Zerorez Phoenix
What do you like about our products and services?

My technician was very knowledgeable about carpet care and explained the process of carpet deterioration to me. He was also very polite and friendly. Most importantly, the carpet looked great when he was finished cleaning it.

Report a concern   December 18, 2020 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

Everything was fantastic!

Report a concern   December 18, 2020 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

I had a great technician this time and he did an amazing job and paid close attention to detail and making sure he tried to get all stains and markings on the carpet.

Report a concern   December 18, 2020 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

It was fast and professional.

Report a concern   December 18, 2020 — Rated 10 out of 10 by Monessa Duran Zerorez Phoenix
What do you like about our products and services?

You're friendly service techs! He took the time to discuss the process and tips for the higher traffic areas. And outstanding work, of course.

Report a concern   December 18, 2020 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

The technician that came out was courteous and very thorough. We were very happy with how our carpet, stairs and area rug came out. First time my stairs have looked so good.

Report a concern   December 17, 2020 — Rated 10 out of 10 by Z.E. Zerorez Phoenix
What do you like about our products and services?

Carpet is not crunchy after cleaning.

Report a concern   December 17, 2020 — Rated 10 out of 10 by E.F. Zerorez Phoenix
What do you like about our products and services?

On time. Fast & helpful. Clean carpets!

Report a concern   December 17, 2020 — Rated 10 out of 10 by Ovia Ransom Zerorez Phoenix
What do you like about our products and services?

Michael R. was prompt, friendly, very professional and did an outstanding job on my new home! I was so impressed that I have scheduled a cleaning for my furniture and requested that he be the cleaning tech if available. Thank you Zerorez for using professionals such as Michael R.

Report a concern   December 17, 2020 — Rated 7 out of 10 by K.H. Zerorez Phoenix
What could we do to improve?

Area right sis not come as clean as expected. Technician was awesome very friendly and personable

Report a concern   December 17, 2020 — Rated 10 out of 10 by M.E. Zerorez Phoenix
What do you like about our products and services?

J D was an excellent worker! He did a very good job and explained everything. He is very polite and friendly. :-). He’s a fast worker but does a very thorough job. We have off-white carpet, and all of the dark black spots came out from our shoes. It was amazing how clean it got!
I love how nothing smells because I have really bad allergies.My neighbor across the street one to know who my carpet cleaner was. I told her and she should be calling you. Her name is Bette.Thank you for being such a good company. First name removed


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