ZEROREZ of Minnesota
5310 W 23rd St #100
St. Louis Park
MN 55416
United States

Client Testimonials

Report a concern   May 31, 2018 — Rated 10 out of 10 by R.G. ZEROREZ of Minnesota
What do you like about our products and services?

Great service
Report a concern   May 31, 2018 — Rated 10 out of 10 by L.B. ZEROREZ of Minnesota
What do you like about our products and services?

Polite, knowledgeable service technicians, thorough and complete cleaning!
Report a concern   May 31, 2018 — Rated 10 out of 10 by E.G. ZEROREZ of Minnesota
What do you like about our products and services?

Knowledgeable and friendly reps
Speedy service
Good quality work and results
Report a concern   May 31, 2018 — Rated 10 out of 10 by I.E. ZEROREZ of Minnesota
What do you like about our products and services?

Techs were very friendly and accommodating.
Report a concern   May 31, 2018 — Rated 10 out of 10 by B.H. ZEROREZ of Minnesota
What do you like about our products and services?

Derrick was very knowledgeable about his job. He was friendly and helpful to his trainee. Everything was completed to my satisfaction.
Report a concern   May 31, 2018 — Rated 10 out of 10 by D.G. ZEROREZ of Minnesota
What do you like about our products and services?

Good customer service and excellent results. Nathan was friendly and explained the process very well.
Report a concern   May 31, 2018 — Rated 10 out of 10 by B.S. ZEROREZ of Minnesota
What do you like about our products and services?

The technician was very knowledgeable and gave good advice as to what services made sense for our home. He was efficient and very courteous of our young daughter's sensitivity to loud noises.
Report a concern   May 31, 2018 — Rated 9 out of 10 by S.G. ZEROREZ of Minnesota
What do you like about our products and services?

Lauren was incredible. Price was hight
Report a concern   May 31, 2018 — Rated 10 out of 10 by R.K.K. ZEROREZ of Minnesota
What do you like about our products and services?

Friendly service.
Report a concern   May 31, 2018 — Rated 10 out of 10 by M.N. ZEROREZ of Minnesota
What do you like about our products and services?

The technicians are professional, on time and do a great job!
Report a concern   May 31, 2018 — Rated 10 out of 10 by Paula Nymeyer ZEROREZ of Minnesota
What do you like about our products and services?

Great service and very customer orientated
Report a concern   May 31, 2018 — Rated 10 out of 10 by J.D. ZEROREZ of Minnesota
What do you like about our products and services?

Was not satisfied after initial cleaning. They came back and went over everything again. Good customer service and good results after second cleaning. Carpets are older and have high traffic areas that improved greatly.
Report a concern   May 31, 2018 — Rated 10 out of 10 by Scott Morris ZEROREZ of Minnesota
What do you like about our products and services?

Excellent service at a fair price
Report a concern   May 30, 2018 — Rated 10 out of 10 by K.J. ZEROREZ of Minnesota
What do you like about our products and services?

Our carpets look wonderful and the technician who serviced our home was friendly, helpful and accommodating!
Report a concern   May 30, 2018 — Rated 10 out of 10 by B.T.D. ZEROREZ of Minnesota
What do you like about our products and services?

People friendly. Work fast and efficent.
Report a concern   May 30, 2018 — Rated 10 out of 10 by C.R. ZEROREZ of Minnesota
What do you like about our products and services?

My tech was great. Wonderful job!
Report a concern   May 30, 2018 — Rated 10 out of 10 by R.W. ZEROREZ of Minnesota
What do you like about our products and services?

PROs: - Even though I rang the bell, I got personal reception and attention from someone near the customer service entrance, and she when to find someone to help me. She acted promptly both when I arrived to drop-off and to pickup my rug.
- I had very considerate and helpful intake with my 8'x2' area rug. Both in take and pickup contacts were friendly, fast and efficient.
- Service was quick, less than 10 days turnaround which included a 3-day holiday weekend. - Great area rug cleaning service, my rug looks clean & new..
- Nice guy on telephone duty.
CONs: - Disappointing to discover Zerorez has a minimum service dollar amount.
- Email I received described an in-home area rug cleaning to be performed (instead of rug drop-off) and that in-home was to take place 12 days after the date that I was promised I could pickup my 8'x2' area rug.
- I found telephone contact a bit awkward. First, 6 mins., on hold then having the option to leave a callback number...that was helpful. Your agent's call took 8 mins to complete: Explaining the goofy email (took seconds). But, going physically to the plant for order status & back to phone is goofier. Maybe it was just-one-of-those-days but your phone agent's time usage and your email notification could be improved.
Report a concern   May 30, 2018 — Rated 9 out of 10 by M.L. ZEROREZ of Minnesota
What do you like about our products and services?

We loved having ZeroRez out to the house. Cleaning was excellent. The associate was friendly and trustworthy.

Report a concern   May 30, 2018 — Rated 10 out of 10 by P.K. ZEROREZ of Minnesota
What do you like about our products and services?

The scheduling process was simple, the technician was prompt, professional and efficient. Our carpets are amazingly clean and feel like new.

Report a concern   May 30, 2018 — Rated 10 out of 10 by M.P. ZEROREZ of Minnesota
What do you like about our products and services?

It was quick and easy. The tech did an amazing job with our carpets
Report a concern   May 30, 2018 — Rated 10 out of 10 by T.B. ZEROREZ of Minnesota
What do you like about our products and services?

Animal friendly and not full of nasty chemicals

Report a concern   May 30, 2018 — Rated 10 out of 10 by Marissa Bocanegra ZEROREZ of Minnesota
What do you like about our products and services?

Alex did a great job on carpets yesterday. He was polite and professional. He took the time to explain the process and the charges to me. Very happy with the results!
Report a concern   May 30, 2018 — Rated 9 out of 10 by D.S. ZEROREZ of Minnesota
What do you like about our products and services?

They stand by their work when there is a problem
Report a concern   May 30, 2018 — Rated 10 out of 10 by Ana Negrete ZEROREZ of Minnesota
What do you like about our products and services?

The reps where so helpful, friendly and no pressure. Thanks to Nate who took extra time to make sure i had what i wanted and needed.
Report a concern   May 30, 2018 — Rated 10 out of 10 by L.M. ZEROREZ of Minnesota
What do you like about our products and services?

I had wonderful service and my carpets look brand new! No more pet hair!!!
Report a concern   May 30, 2018 — Rated 10 out of 10 by A.H. ZEROREZ of Minnesota
What do you like about our products and services?

Professional, pleasant people. Great service and results.
Report a concern   May 30, 2018 — Rated 10 out of 10 by B.U. ZEROREZ of Minnesota
What do you like about our products and services?

The guy who cleaned our ducts was SUPER helpful
Very high quality of work. Explained what and why he was doing things before starting the job. He explained possible added benefits of an air purifier, which we declined at this time
Report a concern   May 30, 2018 — Rated 10 out of 10 by K.G. ZEROREZ of Minnesota
What do you like about our products and services?

Great job
Report a concern   May 30, 2018 — Rated 10 out of 10 by L.S. ZEROREZ of Minnesota
What do you like about our products and services?

Your carpet cleaning service is far superior to anyone in the Twin Cities.

Report a concern   May 30, 2018 — Rated 10 out of 10 by J.K. ZEROREZ of Minnesota
What do you like about our products and services?

Fast and friendly service

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