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based on 34866 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No residue! Beautiful results! Friendly, helpful and efficient technicians! Always a good value. I have used Zerorez for more than a decade and I have been so happy with their work. My husband sometimes suggests we shop around for the cheapest carpet cleaning, then I show him how reasonable the price is and remind him how much he loves the results. Yes, I’m a real customer and genuinely enthusiastic about really good carpet care.
Megan
The technician provided good overview of the state of our carpets and explained the best approach for cleaning. Once started, the cleaning when quickly. We are very happy with the results, considering how old and dirty our carpets were.
My sofas and area rug look new. I had cleaned them myself but to no avail. The residue from other cleaners does tend to exacerbate the buildup of more dirt. With ZEROREZ there is no soapy or chemical residue. I'm looking forward to my rug and sofas staying clean for a longer period of time.
Rashad was, as always, wonderful. He is so thorough and such a nice man, a win-win in my book!
Very pleased. So happy with the results. The carpet looks new. There was no smell with this product. Brian was excellent. Very friendly and very polite and efficient.
Arrived on time, excellent job.
Alex was informative polite and professional.
This was our first time using your service and we are pleased with the results.
We always use Zerorez as they do the best cleaning. Carpet, tile, wood doesn't matter; your floors can't get any cleaner!
No chemicals and friendly service.
It's pretty expensive compared to other cleaners I've used. I have a very light, almost white carpet. The technician explained to me that the tracks are hard to get out, which I understand-- but others did just as good a job as Zerorez and for a whole lot less money!
Alex was professional and knowledgeable.
He did a great job at our house.
This was our first time using Zerorez and we will be requesting Alex again.
Robert was very polite. He made sure to ask me about the spots he found. Did a great job getting all the stains out.
Robert was very polite, professional and personable.
We will definitely request him again.
I like how the carpet does not have that "crunchy" feel that comes with other products.
Professional and all natural
It looks super clean! Dried fast. No residue left.
Rashad is the best! Great job!!
Very happy with how clean my carpets look and smell!
I like that there is no residue smell. My carpet cleaner, Jorge, was fabulous. Very accommodating with my requests as well nice and friendly.
Your customer service and personnel are fantastic. Richard worked very hard and didn't stop until our kitchen floor was spotless and clean enough to eat off if it!!
The technician was very professional and informative!
Daniel was very thorough and did a wonderful job on our carpets and tile. We will recommend him to anyone. He was on time, very knowledgable and gave extra help in telling how to keep our carpets in good shape. Very nice person.
on time appointment Looks good
No odors or chemical smell. Friendly service
Brett was great as usual
Although I had good service from all cleaning staff at Zerorez who worked on my carpet, Robert was exemplary. He cleaned my carpet on 4/11. He is very detailed oriented,patient and worked hard to get rid of stains even at the edges of the carpet in each room. He has a good demeanor and said he was proud of working for Zerorez and had an "excellent boss".
I will definitely ask for Robert the next time and would strongly recommend him to anyone.
Great work and good people.
Robert was great! Conscientious, thoughtful, thorough. A good ambassador for Zerorez and I will definitely ask for him in the future !!
On time, reliable, professional. I love that they don’t use any harsh chemicals and they don’t leave any residue!
No residue to attract dirt means carpets stay clean longer!

Easy online appointments, on time. courteous, careful with furniture, fast, and a job well done!