based on 39700 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets dryer quickly and loved the feel of them.
The tech was on time and attentive to the needs of the job. He finished at his estimated time and at the estimated cost. Very pleased with the outcome.
Staff must be trained how to communicate with customers professionally.
Friendly and professional workers
Professional people
My service person was excellent, very informative, and made me feel like he cared about doing a good job!
Great clean job
I like the friendly staff, Leslie was amazing and did a great job with the cleaning
Prompt service and a fair price. Jeff came to do the job and did a good one. Will use them again and recommend them to my friends.
Onsite tech was helpful, informational and did a great job on the carpets and the tile....
They showed up on time and did great job carpet looks new
My carpets look great and they weren’t soaked when they got done! They also dried quickly! I am very happy with how clean my carpets feel. Kudos to the techs that came to my home. Very professional!
They good
always nice clean people
Friendly and knowledgeable technicians. The carpets look fantastic!!
Can't give enough praises for Carlos and Jake! They were courteous, professional, and let me know exactly what they were doing and how long it would take. If I had questions, they had the answers. I had the ducts and carpets cleaned along with 3 large area rugs. I know I made the right decision in choosing your company. Having Carlos and Jake do the job verified it!
I would highly recommend ZeroRez to any and all individuals who need this service done!
Cleaning without soap
Excellent service. Your product cleaned iur floors.
Absolutely fabulous have used you guys before the service provided from your technicians are excellent plus your carpets feel soft and fresh when dry never stiff or sticky from residue left behind like other cleaning companies
Steve was very polite and did a great job with my carpets
Great service .fast and clean work .
Your technician was friendly, fast and efficient, i would not hesitate to recommend you guys.
We had a courteous professional service person.
Clean appearance and smell, There wasn't any
scented chemical smell! I highly recommend your service.
Nelson Brown of Las Vegas NV.
Professional, quick and reliable.
Todd should have had more understanding after I told him that I fell on the wet foyer tile. He ignored me the first time I told him. He closed the locked door as he went out to finish up the clean up, and I went to unlock the door for him. That was when I slipped and fell on the wet carpet/tile area of the foyer. When I told him a second time, he responded more understandably. Todd should have been clear about the wet carpet and floor. The carpet was very wet when the guys left. The workers should never dismiss a statement from the homeowner.
I apologize for any inconvenience you experienced. We will have a discussion with our managers about this incident. If there is anything more we can do, please give us a call at 7025670016.
Customer Service is excellent!! From making the appointment until Michael and John left, it could not have been better! My carpet looks like it is brand new! Thank you!!!
Cleans carpets efficiently without harmful chemicals.
The service techs were professional and accommodating to any of my requests and remove a large stain in my office.
Linda Dwinell, President
Meads Hardware
fast and courtesy