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based on 29916 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional staff- excellent results!
Your team was punctual and explained what they did.
Employees are knowledgable. I got an estimate before the work began so I was able to actually add 2 more rooms with carpet for cleaning!
Employees are also very neat!
The carpet cleaning process left a great smell in my house -- light citrus-y fresh clean. The person doing the job was very professional, polite and clean cut. And my carpets have NEVER been as clean as they are now. The price is also quite reasonable. I am so very glad I used Zerorez.
Brian, our technician, was careful and thorough. He took the time to explain how and demonstrate how the Zerorez system works and how it gets all the old soaps and soil out of our carpets. (He wasn't kidding). We are amazed at the transformation in our carpet, even for a carpet that we have been having professionally cleaned (by other companies) every year. Never again... now our annual carpet cleaning will always be Zerorez.
My tile grout looks almost brand new. My carpet came out looking very clean.
Competent technicians. Good results
I feel for the first time ever that my carpets are clean!!!! Amazing job.
How everything looks when you're done, and how long the clean lasts!
Clean results
dried faster
corners were clean
I appreciated you coming back to redo an area that didn't come clean the first time. The products you use smell great.
Fantastic job, and the associate that came and cleaned our carpets was very professional! Thank you very much!
Your technician was very friendly. But my carpet looks no better now
than before it was cleaned, my carpet is only 1-1/2 years old and has
No stains except for the traffic paths. When the carpet dried the traffic
areas were still dingy and the carpet still had a "dog" odor after drying.
He cleaned VERY quickly - seemed like he went too fast??? Either way,
I was not pleased with the results. It seemed very impressive on the radio
ads but that was not my experience.
Sorry,
Name removed
You get the job done efficiently and quickly. Get up stubborn stains/spots. You technicians are top-notch!
Very pleased
Efficient, friendly and professional service. Carpets always feel very clean.
very professional and complete
The technician took his time and ensured the carpets were cleaned. I could tell a noticable difference from other services I have used.
You delivered what was promised, new looking carpets!
Tech very professional and curtious. Very impressed
Always a good job at a good price. Your employee Derrick was a gentleman. Thanks again!
Techs (Patrick & Ben) were very nice & professional. I just feel that the cost for the carpet cleaning service should be a little more in line with other vendors in the city. $150 to $175 seems very reasonable for what was done & the time spent vs. the $210 I paid.
Prompt, courteous, professional, efficient service. And the carpet and floor look great! Will definitely call you again,
I like that you have the tools to find problem areas -- like where the cat urine was. I like that everything is done thoroughly and there is no soap residue on anything. I like how your system is safe for one of my rugs that is supposed to be drycleaned. I like how all the small - medium size things are moved out of the way to clean thoroughly.
I like that u clean the green way
Love the fact that you don't use lots of chemicals/soaps. We also like that we can go a while in between cleanings and that the carpets seem to stay fresh longer. The service tech that came out was outstanding he did the best job that we have ever seen. We have two very large fish tanks that we are unable to move and he made sure to get behind them he best he could. If it is possible we would request that he come out next time to clean our carpets.
Very clean and very professional
Very Happy!
Thorough cleaning, lasts, no awful smell,pleasant worker
The products used smell very clean and healthy and not like a chemical. The man who came to clean was very professional and did a great job cleaning the grout and carpet.