- Phone: 904-891-0631
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based on 29702 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The guy who came was pleasant, on time, and did a great job. Also, your products are not full of toxic chemicals.
Your technicians have always been punctual and courteous. The cleaning process is significantly better than any other company. You will continue to be our first and only choice.
Technician explained proceedure and answered questions we had.
Carpet was older, but cleaned up nicely. Tile really came clean.
love your professionalism, always on time techs, courteous, tidy and always go the extra mile...won't let anyone else clean carpets, air ducts...next on my list will be cleaning grout...stay tuned :)
I absolutely love the customer service, hard work and TIDY technicians. They are very polite, always on time and NEVER fuss about going the extra mile...I will not let anyone else touch my carpets...
Very clean carpets and still soft, technician was very professional
Wonderful technicians and committed to satisfying customer
carpets were very clean...looked like brand new.....citrus smell was clean and fresh...technician was quick, byt efficient
Thoroughness, quick response, good work
The service man was very friendly, explained the product and process and recommended additional service to help remove the pet stains and odor.
Effective cleaning results. Courteous and hard-working staff. On time for appointment.
Grout and carpet looked amazing...thank you! Very professional service.
You have an excellent service tech in Seth. I have owned a home since 1964 and your service was the best.
Ben was very knowledgeable and took the time to explain how carpets get dirty and don't easily come clean noting how Zerorez has a different process. Also noted how to treat spots. He was able to take care of the rooms in a very short period of time. We were very happy with the whole process.
Zerorez did a great job. Carpets look great. Service was fast and professional.
The end results were excellent with no smell. I have asthma and find that smell left by cleaning products cause problems for me with my asthma.
Environmentally friendly and work very well. Dry time is a little long, otherwise would have rated a 10.
Did a good job on carpet and tile,your rep very nice young man
good service, good product, great results
They are green.
Clean and neat work - carpet is not soaked - my granite looks great!
The technician was very professional and courteous.
Prompt, efficient and rugs and tile look great.
My carpets are always nice and fresh and look almost new after you have cleaned them. Also, with the stain protectant you apply, any future spills and stains come up easily for quite a long time.
I have not had anyone but Zerorez clean my carpets for years because I am so pleased with their work.
Good service. Came on time -even a little early. Did a great job at a reasonable price.
I like that the cleaning is green, safe for the environment and our health. I appreciate zerorez arriving on-time and completing the work in a timely manner. I also loved that the carpets were thoroughly cleaned, even in the high traffic areas. It was a pleasant experience.
courteous,prompt
I was totally impresswed and appreciative!
In my profession as a business coach to entrepreneurial women with Mary Kay, I teach customer service and how to make people feel important.
Both your office and Seth, my technician, exemplified excellence in customer service.
Seth paid careful attention to my requests, was gentle with my possessions, and was most gracious.
Most important, my carpets look and feel wonderful!
THANK YOU! I will gladly recommend Zero Rez and especially Seth.
Sincerely,
Felice Caliestro
Timely arrival. Courteous technician. Technician took the time to explain the pet services and what to expect.

Courteous service, good information, liked the idea of no residue from cleaners, removed spots efficiently. Very happy.