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Client Testimonials
The professionalism of your technician, James. The quality of the carpet cleaning process and products.
The technician was very knowledgable and as a result, did an outstanding job cleaning my carpet. Thank you for excellent service.
the technique
Punctuality, pleasant & knowledgeable associates, call before arrival, clean, soft carpet, and lasting fresh carpet results
Prompt friendly service from a knowledgeable professional service person.
I like how well it worked without the harsh chemicals!
spots removed did not come back, no chemicals
Chemical free , tuff stain tried to get it out. Friendly and treated me like, I was his number one customer!
Awesome job at getting stains out.
Carpets looked great and didn't have that stiff feeling that some carpet cleaners leave. Adam, our technician, was great - arrived on time, was very professional and did an excellent job getting some stains out that others had not been able to eliminate.
effective
The commitment to make the customer happy is exemplary.
Ricky was excellent and I really appreciated how hard he worked together my carpet clean. Thank you thank you thank you.
Very professional, friendly and courteous . . . as always!! Would highly recommend your services to anyone :)
Technician was very professional and helpful. Job was done very well.
Elaina was a great help and answered all my questions and cleared up some confusion as well. The carpets looked amazing and I will be using Zerorez for all my future carpet cleaning needs.
Less chemicals
natural ingredients....smells good
no left over chemicals
Friendly professional service people.
I like the fact that the carpet is dry within a day. The stains are lifted at a rate of 90 percent by the cleaning process. The cleaning staff have been very courteous when they have come to do their cleaning.
Safe for animals without a "waiting" period after the cleaning is complete.
Zerorez is the BEST! Adam Hursh did an exceptional job in our home!
friendly, trustworthy service reps! James was THE BEST !!!
Your service people were excellent! They called ahead, arrived on time, were friendly and very knowledgeable, the did an excellent job on my couch which had been terribly soiled due to a remodel job and the contractor not taking the care he promised. I would use you again anytime I need any carpet or upholstery cleaned.
After the tech left, I noticed that he did not clean behind the LR sofa or move the 2 small end tables. We focussed more on the basement and I didn't notice. I would have personally moved the 2 end tables and sofa for him to clean behind if I had noticed. He did move a table and recliner in the FR so that confused me. It looks like the sofa in the FR was also not moved?? Both were moved the other 3 times I had Zerorez clean.
I also had 2 coupons the 2013 Merchant Value Pass book that I forgot to give him. When I remembered today, I called the office to see if they could honor them and was told that someone would call me back today. It is now 5:15 pm and no call yet. I still think that I will be called soon.
I was pleased with the cleaning that I was shown yesterday before I payed the invoice but did not realize at that time that the sofas were not moved / and that I forgot I had the coupons.
Any help available to resolve?
Thank you.
Cindy Last name removed
The vast array of items you clean, the customer service was outstanding. I was recently laid-off and was on a very tight budget, the technician addressed my concerns and kept the bill to the exact quote.
It would be nice to see a price list when you arrive, however with all the different types
of furniture around, a one select price might not be feasible.
Nice technician, clean carpet without spot cleaning. Parrot got to stay safe in the house.
Quick, professional, quick drying, reasonably priced
Great job and people. The carpet came out very clean and looks 100 percent better. The people who came and did the job were very nice and did very thing I asked and performed like pro's.