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based on 85119 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We had our tile & grout cleaned and sealed by Zerorez.They did an outstanding job.It looks like brand knew.They are very knowledgable and explained what to expect.They were very courteous.We are very satisfied and highly recommend them.Excellent service.
Carpets were cleaned, however, I was under the impression that the carpet would be much dryer after the cleaning was finished. I think I misunderstood the advertising on the radio. The floors were just as wet, if not more wet, than when Dalworth last cleaned my floors. However, they were clean, so I was pleased with that. Therefore, based on the cleanliness, I would recommend you to friends.
We have used your group many times. The last service was the longest any of them had stayed and the poorest. I have already requested it to be redone which us scheduled to happen tomorrow, wednesday.
Effective, efficient cleaning, and polite knowledgeable employees!
Wonderful customer service and my carpets dried soft. I love how clean the house feels! Thanks!!
We found our estimate to be too high to pursue. Carpet cleaning seemed somewhat reasonable, but carpet stretching and tile cleaning was enormously beyond our expectations for the estimated amount of work.
My carpet cleaned far better than ever before and the service tech was extremely hard working and friendly. Great job!!
Effective; our house smells clean & most of our spots were eliminated.
Zerorez really works and in a good, odor-free, chemical-free manner. The technicians are knowledgeable, efficient and friendly.
you advertise how good the product is yet you can not get out some dog pee without a very exspensive pre treatment you should tell us what you cant clean before we book the appointment your quote was 245.00 turned into 900.00 than 500.00 and we had another company come and do a great job for 295.00
My carpets look great and Joe our Tech did a very good job. I appreciated his attention to detail. Thanks again for the fantastic service and for making my carpets look like new!!
I enjoyed the courteous and pleasant nature of our service technician who explained everything in detail and over delivered.
Cleaning was good but the "pet" service was much higher than I expected
Very polite and very professional. Confirmation via email and telephone, appreciated. Email of final invoice was a nice touch
My carpets always come out clean & looking new, even though the carpet is 14 years old.
Terrell is the bomb diggity! impeccable service and outstanding results!
carpets came out clean, soft and fresh. I didn't think much could resurrect the carpets which I detested so much, I had planned at pulling up. I now enjoy them again.
Wonderful products and great service.
We had some appointment confusion
Children friendly. No harsh chemicals & left over reside feeling on my carpets
Your man was here on time, did a great job and I am very happy
NO REZ! NOREZ! Dries quickly.
Courtesy, great outcome!
Keith, our technician, was so wonderful! He was friendly, knowledgeable and did an excellent job! We'd love to have him as our tech again!
the friendlyness off your employee. The time fram was very good. Everything was put back in place.
Your technician, Anthony. I have not seen our ruggs yet as they have not been delivered.
Name removed
Nick Gibson was one of the best technicians I've ever worked with. He initially asked what my concerns were, provided a few options and then completed the work in our home exactly as discussed. He was polite, knowledgeable, and worked diligently to provide a thorough cleaning of seven rooms and four chairs. I will definitely recommend zerorez to my family and friends!
Products are healthier than most, the gentlemen that performed the cleaning were very polite, professional and knowledgeable
THE QUALITY OF SERVICE WAS EXCEPTIONAL !! WILL DEIINITLEY HAVE YOU COME AGAIN !
Brad moved things we told him he didn't have to, moved them back, was quick, professional and very nice and best of all, the carpet looks great - it was 7 years old, had only been cleaned one other time (horrible experience NOT zerorez), we have pets and it was builders grade carpet - it looks better than new.