Client Testimonials

very friendly associate came to my residence. No smell, great job!

Carpets look fabulous!

everything

Timely service and product reputation.

I was pleased with the cleanliness of the carpet and the fact that Zerorez provided exactly the service for which I signed up. There were no extra fees nor any up-sell. My technician was thorough, professional and extremely pleasant. I will request Ken each time I call Zerorez for service.

No chemicals, fresh smell, great job cleaning and removing stains. Technician was great.

Damion did a great job !! Thanks

Reggie was the guy who did my carpet. He was very professional and friendly. My house also smelled very nice after the carpet eas cleaned.

Got out small stain and dried quickly

They were able to get my 12 year old carpet clean. I also like that you don't use harsh chemicals.

no chemicals or residue. great customer service. prompt arrival. our house looks and smells great.

cleaned the carpet very well

Great customer service and great results.

friendly service, quality job done efficiently

The cleanliness of my carpets without the residue.

customer service both office and technician was excellent.

Everything, fresh smell and quick dry.

I like the prompt service.
I like the professionalism of the technicians.
I like the customer service: My appointments are maintained in a client database so that when I call to reschedule the team can simply verify my information.
I tremendously appreciate the fact that technicians will take time to review product, treatments, drying time, etc. before leaving.
I like their flexible scheduling: I may call to schedule an appointment time and customer service techs will call to alert me of an earlier opening and ask if that earlier time would suit me.
One of the best features of the Zerorez service is their guarantee of customer satisfaction: technicians will return to retreat an area that you were not be 100% happy with "no questions asked." I do not know of any other carpet cleaning service that provides that type of customer satisfaction guarantee.
I am completely sold on Zerorez.
I also like the fact that their products are all natural cleaners and deodorizers which are eco-safe for pets and children.
I like the fact that the technicians I have met thus far are knowledgeable on the different types and qualities of carpet and floor coverings.
I love the family-friendly sensibilities of this company: I feel like I am part of their team and not just a business client. I am always greeted cheerfully and respectfully by name and my name is remembered, which means a lot to people these days when so often we call a business and are greeted with a drone-like answering machine.
I will be requesting a re-treatment on an area I overlooked; but, I know that my request will be promptly handled.
I wish to thank the Norcross Zerorez team who have provided such wonderful service: You guys are the best!

We had stains on one of our very expensive oriental rugs that no other establishment could get out but ZEROREZ did. GREAT JOB!

It's get my carpet real clean and smells very fresh.

On time, good tech & service.

Confirmed appointment. Showed up on time. Service person explained everything. Did an outstanding job. And was very professional. AND my carpet was clean with the dog stains and smell gone!

Dries fast. The tech was very friendly and helpful. He did a great job!

I like the customer service I received on the phone and when my carpet was getting clean. I received excellent customer service. I have already told several of my friends about your company.

The level of customer service with Zerorez is out of this world. Extremely pleased with the product and level of service from beginning to end. I will absolutely be a repeat customer! Kellie

Best thing was online scheduling with pricing clearly laid out.

Very friendly staff. No odor in products. Fast and on time.

The service tech is always professional ! They call before they come and my carpets look as good as they possibly could.

My carpets looked brand new and felt very soft.

Fast and easy, very well priced, and better service than expected. Entire house looks and smells new!