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Client Testimonials
I have used Zero Rez multi times. My last encounter with AJ, technician, was the best. He did what I asked, was very efficient, and made the experience very favoralbe. I had Noah, technician, last year and again extremely pleased.
The young man came and cleaned my carpet with respect to my home. He wore professional shoe covers to keep my floors clean. He was careful with that long hose as he maneuvered it on the stairs and protected my house plants.
They are always on time, professional, quick, reasonably priced and it always looks great.
The service man was excellent. Very thorough. Very kind. Very good all the way around
Very good and efficient services. Would definitely use again
So very satisfied with the service and support in cleaning our 5x7 rug. They picked it up and delivered it back and laid it out for us. Vespa!! Thank you!
The quality of the cleaning.
My technician was extremely polite & thoroughly explained the carpet cleaning process. We're very happy with the results.
Respectful and did a fabulous job.
The guys were professional and got to work right away. Before and after pictures were taken. They helped us immensely.
It's fast l can't say @ this moment about the products
Corey was prompt, professional and pleasant. I was pleased with the service.
Easy to book. Great communication around time of arrival. Staff was very friendly and professional, making sure we got what we needed. Work was done in a timely manner and well done.
The presurvey of the areas to be cleaned and the recommendations made were very helpful to make sure we got the results we were aiming for. Areas of concern were treated correctly, wear patterns were addressed and the carpet looks great for being 6 years hold.
They do a beautiful job in my carpets look gorgeous when they're finished!
Dries quickly cleans fast
Good customer service. Timely schedule
The person that came in Did service at my house was very efficient and very fast.
The 2 young men that helped were very respectful and great. Would recommend to anyone!
Stefen was corteous, efficient and detailed oriented.
I was happy with the service and the fact that my carpets were dry six hours later!
It’s clean
We have always been happy with Zerorez in the past. Our most recent visit - not so much. The tech was semi-friendly and left a large spot untreated (which I had pointed out to him). I treated it with your Zerorez spray after he left, and I was able to remove most of the spot. He also up charged me $20 for an "oversize" room that I've never been charged for before. I asked for a $20 refund, but I have not received the refund to date.
I prefer to not have this tech visit our home again. Please DO NOT SHARE THIS COMMENT WITH MY NAME ATTACHED WITH THE TECH.
I will give Zerorez one more try, but if I am unhappy then that will be the last visit scheduled.
Otherwise, all visits have been excellent.
Professional
The service was excellent and the technician was outstanding. His name is Mike.
I called back the next day and I’ve yet to hear from Zerorez regarding some spots which have come back, which were not caused by animal secretions. I would like to hear back from someone again to retreat some spots.
Your service left our floors very noticeably clean. They look like new. The technician was excellent. Timely completion of work. We are very pleased.
The staff was professional and knowledgeable.
Great job cleaning and reviving our carpet. Super service. Appointments readily available.
Professional and friendly- worked efficiently and did a great job!
Will Thrasher does an absolutely perfect job — & is so friendly, prompt, courteous, & professional. 10 stars every time. & Zerorez process is easy to navigate from scheduling to feedback! THANK YOU for yet again another fantastic job. & Thanks personally again to Will!
Great job. He was very thorough and explain everything. Great customer service skills
Easy schedule