Client Testimonials

Excellence

Persone were on time, friendly, in uniform,knowledgeable, and thoroughly professional.

Quality product, personal excellent service.

The rep that came to pick up the rug was very professional and communicated clearly. Highly recommend him

Prompt professional service. The carpeting in my rental house had some unauthorized pet stains. The Zerorez technician walked me through the process and showed me the goo that was coming out of the carpet and the pad underneath. Bottom line, he was able to save the carpeting with his treatment! It now looks good as new!

Guys were very friendly and explained everything they were doing.

The customer service was top notch. They were on time and finished when promised!

The technician clearly explained the process and the carpet looks great

Amber was very thorough and knowledgable. The entire process of making the appointment to the cleaning time was professional. The tech was able to come early which worked great for me.
I will use Zerorez again!

My technician Walter was great. He did an excellent job. I was very pleased with the job he did. He was on time and very professional.

The person who handled the work was very customer oriented and respectful. I almost turned her away because no one informed me that doing area rugs meant they had to take them for a few days. I was not happy about that but the gal really tried to resolve the problem and basically talked me into continuing with the service and she was able to dry clean the area rugs and wet cleaned 2 outside. That is who I am giving my 10 to.

Customer Service from Zerorez is the best! Thank you Jonathan! Also we would like to comment on the extraordinary service given to us by your technician, Randolph. He had been our technician for several years and does an outstanding job cleaning our carpet. Randolph has a mindset of knowing what needs to be done in the way of cleaning and treating special hard to clean spots. Several years ago we were ready to give up on ever having our carpets look clean again. We tried other methods of cleaning but nothing compares to Zerorez.

Thanks again,
Name removed, Financial Secretary
Scott Taylor, Building and Grounds Chairperson

The technician was very professional and did an excellent job with my carpet.

The young men that came to my house were very polite, made sure they cleaned up everything when done. I would use them again.

great customer service and my carpets look great

Technicians are polite, on-time and knowledgeable. I've tried other, cheaper options, but Zerorez is the only service that keeps my carpets looking great for up to a year. There is no other option if you have kids and pets and still want clean carpets!

Michael was a great tech - The carpets look and smell great!.

The technician was very good. He was on time, he went right to work and completed the job quickly. He was very good at answering any questions that I had. I was very pleased .

The Zerorez Technician, Redareus Jolly, did an Excellent job cleaning my carpets.
He had Pre-treated some Old Pets stains, and performed a deep cleaning in those areas.
He said that if any returned, please call them for a retreat.
Most stains were removed, but one reappeared in one week later.
I called back to Zerorez and scheduled a retreat.
Redareus Came back and removed the stain which we think our dog made in the same spot.
Everything looks Great Now.
Thank You, Thank You, Thank You.

I like zerorez cause they were very easy ,quick, and after i hired them one of the employee spilled a large amount of coffee and tried to cover it which made it worse. I called them to do another job, after i explained what happened they came back to clean it for free. I was very grateful for that.

Love the customer service, if ever there’s an issue they work with you to correct it.

Very good!!!

Bryan Hunt was great, very professional and knowledgeable.

I was able to get an appointment quickly and on a Saturday. Technician was professional and courteous and did a great job in a short amount of time.

The technician was very polite and professional. The carpets looked great ! Stains gone !

Always on time, professional, not busy trying to upsell, Carpet is SO clean, there is no sticky or hard chemical residue left. Really nice technicians.

Efficient.

Michael Jones was extremely Professional on time polite and courteous. Our hom looks and smells amazing! I would recommend him and zerorez to anyone looking to get their carpets cleaned!

Carpet stays cleaner, an great service

Had stains on my carpet from grand babies visiting over the summer. Zerorez got rid of every one even though the carpet is 12 years old. Very satisfied. Thank you.