Client Testimonials
The service and cleaning process was great. Highly satisfied. However, your call center sucks. No on contacted me to confirm the appt. I requested morning, and had to wait until 6:00 pm that evening, before the technician showed up.
Great
Love the fact that the carpet dries so quickly! Your representative Charlie was so nice and did a fabulous job. He really worked around my schedule and was so polite. Great employee!
Sedrick was very professional. On time, thorough and very pleasant. He is a credit to your organization
Accommodating employees.
I had a few dark stains that I didn't think would be able to come out and I can't even tell now where they were.
Your staff, Sedrick and Dave, are refreshingly professional and courteous!!!
Sean was very friendly and did a wonderful job on my basement carpets. He told me what I needed to do to get the results I wanted. I didn't feel taken advantage of. The topicals seemed safe and smelled good.
Polite service men
Products/processes work. Everything was explained clearly.
The technician was prompt, explained everything thoroughly and finished the job in a reasonable timeframe. The carpets turned out clean as new.
We have a ten-year-0ld very light colored carpet that was stained in several places by a new family dog. Your technician, Cortez Campbell, assessed the challenge and gave us alternatives to consider. When he was finished, the rug didn't look new, but it was certainly a grand improvement and we will be proud to host family for Christmas. In particular, any and all bad smells are gone. Cortez was pleasant, professional and obviously worked hard to give us a great result and to represent Zerorez in the top manner. He deserves a raise and advancement in your firm.
Did not contain harsh chemicals. Quick, easy service and great price! Our technician was courteous, he deserves high marks. This was our first time having our carpets professionally cleaned and it was a great experience! Will use you again.
I had the carpet in my whole house cleaned this past Saturday. Cedric was absolutely wonderful! He was very polite and professional. Called me 25 minutes before he arrived, thoroughly looked at all the carpet and made recommendations, went over the quote to make sure it was accurate. He worked diligently for about 3 hours non-stop. The carpet looks fabulous and does not have that 'crunchy' feel that sometimes occurs after a carpet cleaning. The drying time was good. He also cleaned an upholstered chair and did a great job. Heard about you on Y98 radio station and decided to give you a try. I would recommend you, and Cedric, to all my friends. As a side note, my neighbor also used you just a few days earlier. Cortez did a great job for him. You obviously employ fabulous personnel!
The carpets looked like new.
Dried quickly...with fans. Covers for shoes used when in the house - very respectful. Technician knowledgeable and friendly. In and out very quickly.....
It was an amazing difference afterwards...it brought our carpet "back to life"!
Very friendly and knowledgeable technician.
Friendly service, carpets looked great afterwards!
The technician was very professional and prompt. We had some dog urine that we were unable to get out ourselves that zerorez was able to get out completely. Will definitely be using these guys again for our carpet.
The technician, Cortez, was prompt and professional. He arrived well within the time frame that was given to me over the phone, and was incredibly efficient, focused, and friendly. The carpets and stairs virtually shined after Cortez finished the job. True to your company's advertising pitch, there was "zerorez" left over the next morning when we moved all of our furniture back into position. In fact, we've enjoyed rolling around on, running our fingers through, and burying our noses in our gloriously clean carpets!
Zero razz was on time the service guy was a very friendly And professional I would definitely recommend you to my friends and family I was very satisfied with your product And yes you can share my response
I was extremely pleased with the quality of your work. The gentlemen that performed the cleaning was outstanding. The carpets had some very bad stains on them and when the cleaning was finished the carpets looked new
I most certainly will recommend your service to anyone that needs their carpets cleaned
We used Zerorez for the first time and we are extremely happy with how great our carpet came out. The technician Sedric was helpful and very courteous. We will definitely use this service again.
The tech was on time,polite,and did a very through job.I would recommend you're service to my friends and family.
It cleaned our carpets extremely well.
Sedric was very professional and an excellent employee,
Cedric was a pleasure to have in my home. He was very pleasant & respectful. Carpets look amazing! I was surprised how clean the stairs came out after so many years of dirt accumulating.
Carpets look great and the young man who cleaned them was polite and professional
Did a good job.
My carpets had several stains that had been removed before and always came back. They are gone and my floors look great. Your representative was very professional and explained how the cleaning process worked. He gave me his card in case I had any questions or concerns.