Client Testimonials

Great staff reasonable price outstanding results.

Ken was a fabulous technician!

Great Tech good personality and did a great job

Excellent customer service

No residue left in the carpet! Good service

Friendly and efficient! Kept me updated on the whole process and what to expect. I will definitely use again and recommend!

Great job on the carpets.

Technician was personable and professional

The young man was very nice and knowledgeable. On time and efficient about his work. My tile floors and area rugs look great now!

Booking was seamless, tech was professional and prompt, and the carpets were like new. I'm sensitive to smells and chemical scents. There was not even a trace of a scent left afterwards.

I like the process. Spray the solution on the carpet, let it do its thing then remove with just the special water. My carpet cleans up well if the application is done correctly. The final result, the carpet looks and feels like new without any cleaning or perfume smells. Again if applied properly.
However, this last time I required the tech to come back out, because, I could clearly see where the pre spray was missed in areas. The second carpet tech was able to correct the misses. Just wish I would have had the tech go back over the front room, I was too nervous to ask.
Lastly, you have a great product but the spray has to be sprayed over all areas to be cleaned successfully as well as the hard traveled areas and the sides of the stairs!!!!!
I wish the front room could be done again to clean the misses.

Both techs were kind and professional, worked hard, However, I could tell the misses from the first time out were a result of an incomplete application of the pre spray.

Suggestion:
The carpet techs should have clean equipment when bringing it into a new home. The Jug that the spray comes out of was very dirty in appearance from the outside, as well as the wands that put out the special water and suction it back up were dirty with hair and dirt from previous cleanings. Maybe zerorez should clean this equipment at the end of each day .

Service was quick without any problems. I definitely recomend this sevice to anyone needing carpet cleaning.

Great job and superb technician

Very quick in setting up an appointment the next day as we had family that brought dogs who had left their mark on our white carpet... Angel was prompt, professional and knowledgeable. She cleaned and treated 3 rooms plus a couple spots on area rugs. She came out the next day as I felt there was still a urine odor but no more staining. She added a deodorizer and all seems great.

Blaze answeed all my questions, returned my call right away. The quote was right on, Brad arrived on schedule, expained what he was going to do and informed us when to put things back. We are more than happy with the results on our carpet. Our experience with you was a 10+ would use you again when needed. Thank you

Fast, knowledge technician. Very good job

Good job and nice guy

GREAT JOB - WENT THE EXTRA MILE!!!!

No smells, cleanliness of product and super personality of your Representative doing the work!
(JORDAN, THANK YOU FOR YOUR EXCELLENT WORK!)

Just sorry I waited so long to have my next cleaning, but so very happy now to look at the "CLEAN" results!!!

THANX, ZEROREX!!!

We have had you guy's come do our carpets for at least 4 years&Never a complaint! Your staff always excellent,knowledgeable,professional. I give your name to all I know with carpet.
,

The technician doing the cleaning Marino was amazing. Kind, good communication and explained everything. Highly recommend him.

My service was great, my carpets look and smell clean. The technician show up on time and was respectful and knowledgeable. I will use Zerorez again. Thank you.

Customer Service - Professional and friendly - very thorough. Both our carpet and furniture looked absolutely amazing (almost like new and they are very old)!

I was very pleased with Danny's service. He took great care in making sure everything was cleaned and that the furniture was not banged with his hoses or machinery.

Thank you!

Excellent customer service from booking the time the appointment was booked to the service technician job performance and professionalism.

Ease of making appointment on-line
Communication
Arrived when promised
Excellent results
Polite & professional tech-Marco did a great job-no pressure for additional work
Reasonable price
Very satisfied with the whole process

Top notch customer service. They worked very hard to accommodate my needs. I have a town house that has five levels. They were able to provide an affordable estimate and and because I was wondering out of town they they were super kind enough to squeeze me into the schedule at the last minute. The technician was professional and answered all my questions. He did a wonderful job restoring my carpet on the stairs and throughout the house. Zerorez is exactly that. I didn't have any left over residue or crunchy feeling on my carpet afterwards. Just clean. Very Satisfied.

Lance was our technician. He was amazing; a ten out of ten. A fantastic personality and the best technician we've ever had - he got stains out that previously had us disappointed with other ZeroRez technicians that couldn't get them out and was overall way more attentive to detail and providing a better overall clean. He was fabulous; can't say enough good things about him - we will be coming back solely because of him (it's expensive and he definitely made it worth it). This was back in June 2025, we just came across this survey and made sure to fill it out, that's how great he was - we hope he gets his recognition and value paid.

Your technicians are very friendly and informative.

Great service!

On time, accommodating, quick, informative, and pleasant!