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Client Testimonials
He did a great job, he was respectful and so nice to chat with.
Our carpets look great!!!!
I highly recommend Zerprez to my friends and neighbors.
Keep up the good work!!!
Professional and efficient.
used for years
The technician was so informative and honest. She was also a very hard worker. So concience of us and her company.
Friendly staff and got us in fast
It was easy to schedule an appointment. The technician arrived on time, was friendly, wore booties, and worked efficiently. I had my carpet, a living room rug, and sofa cleaned and I could not be happier!
Super friendly service people and always so respectful and courteous of our schedules! They are always clear on what the tasks and areas are and are always very transparent. The price isn't so bad, either!
Both Technicians that came to my residence were polite and very professional. I knew right off after shaking hands with both of them that the duct cleaning would be a positive experience.
Top quality. Gentleman very polite, efficient, and punctual. Very pleasant. My carpet is very old. He brings new life to it when he cleans it. Would highly recommend ZeroRez and Mr. Sams. Very pleased with service and individual. Very reasonably priced. Would highly recommend to friends and family
Carpets look great and the service tech was awesome! Very friendly
Zerorez did a great job cleaning my mother's carpet and sofa. The drying time was reasonable, the technician was prompt and explained what he was doing. I'll definitely use Zerorez again.
Per usual, Antonio saves the day. He should be training not only your technicians, but also your customer service representatives on how to engage with professionalism and deliver exceptional service. Where your other employees fell severely short, Antonio stepped in to rectify the issues. It’s a true measure of integrity to have someone take ownership of a situation they did nothing to create and see it through to resolution. You guys are truly lucky to have someone on your team like Antonio.
Your products are exceptional and did an excellent job cleaning our carpet and vinyl floors. Your service is outstanding! From beginning to end, everything went smoothly.
Josh did a great job. It was our first time getting our carpets professionally cleaned and he did a really great job. The carpet is so much lighter and brighter after Josh did his work.
Our technician was helpful and friendly and did a great job cleaning our carpets.
You techs. are very professional and courteous. They did everything I wanted done.
Company has a good reputation. The service techs were so nice and professional. They walked me through what the plan was and answered all my questions. I’m very pleased with the results.
Rep was super informative and helpful. Great customer service.
The whole process was very easy! One recommendation would be to send a confirmation email or text after booking (I didn't receive one).
From a relative
The employees were very helpful at answering our questions. They did a thoroural job of cleaning our carpets, furniture and kitchen floor plus put protectant on our floors and furniture. The grout they cleaned in our kitchen floor looks brand new. What a difference. Very polite and courteous.
Provided a thorough cleaning and great customer service
Very pleased with our service. Timothy was professional and explained the process thoroughly. Highly recommend!
Great job cleaning carpet
The guy that came to our house was very professional and finished pretty quickly. The price was also very reasonable. I did spot clean an area yesterday and the water in my tank was dirtier than I expected after just having our carpet cleaned. It is possible that the pet specific cleaner I used is just a little stronger than the gentle cleaner you guys use, though.
We had an excellent experience with Zerorez! Mike and Ethan were professional, friendly, and efficient from start to finish. We especially appreciated how knowledgeable Mike was—he took the time to explain our options and helped us choose the right treatment plan for our carpets without any pressure.
They did a thorough job, and our carpets look and feel amazing! Best of all, there’s no crunchy texture or sticky residue left behind, just clean, fresh, soft carpets. We also have peace of mind knowing they’re protected. Highly recommend Zerorez, and if you get Mike and Ethan, you’re in great hands!
Matthew was wonderful! Found myself in a terrible place with two soaked rugs - Matthew came and took them both for cleaning - I was so relieved. He could not have been nicer and more professional. He gets a 10 from me!
Telephone response time and response from the customer service reps who picked up and returned the rug directly was excellent: informative, curteous, prompt.
Our wool rug was handled nicely and cleaned well. Caveat: This service requires transporting the rug to Atlanta, which added to the turnaround time, I gather.
You get my old carpet looking almost new again, spots and walker tracks gone. The techs are very friendly, and get my rooms done in short order.
The customer service was amazing, the technician was very professional and gave me great advice regarding my carpet. I will always use Zero Rez for my carpet cleaning and recommend it to my friends and family.