- Phone: 701-297-7675
Customer Testimonials
Quick, inexpensive and great customer service!
Price and availability.
Customer service is excellent. We have been using the same old printer for 13 years and buying ink refills from Rapid Refill since it opened. There have maybe been 2x when the cartridges didn't work. They exchanged them; no questions asked. No digging for what you need. Walk in and they get it for you. I also like that they recycle everything including the boxes and plastic that the cartridges come in.
Good Morning Tricia
You have a satisfied customer--I have already recommended you to two friends.
See you, Doug Odegaard
The price
It's quick to pick up and I like the price, of course. I've been using the product for quite sometime now.
Customer service and fast delivery of the cartridges.
price good service
Convenient, and although HP has blocked my printer from using your cartridges, your prices on HP cartridges is the same or lower than the big box stores, and your people are way more friendly and efficient.
Polite customer service, and "rapid" delivery!
We love the more affordable price and closer location.
Helpful people work there. Good reasonable products.
cost
They're inexpensive and they work like new cartridges - what's not to love?
The price is reasonable and I haven't had any problems with them.
Knowledge of the products and the machines they go into. Quality and price of the products
You are very responsive and willing to answer questions about printers. We view you as a valued consultant as well as vendor.
Tricia and staff are always so helpful and friendly. They go above to help with any needs.
Service is very customer oriented. Product is equal to store bought fills that I used to buy. I also appreciate your store providing refills that are double the amount of ink.
Your product has both things that make a success, cost and "how will this product work in my printer?
I have never found your product to not work in my HP. Your product works just like the real thing, but a lot more reasonable.
Very quick and easy ordering process.
Prices and helpful staff
Within the hour usually if an emergency and usually same day service for toner.
I appreciate the great service at the Fargo ND store -- a product without service is only half.
You are so willing to help solve whatever problem I have and always friendly. I also like your location.
Very helpful staff and they provide answers and instructions if you have any problems
Fast, friendly service and recycling!
I don't yet have an opinion about the ink cartridges. The price was reasonable/low compared to other refill place in town. The gal that helped me 20 minutes to close was very knowledgeable. She tried to upsell me on the more expensive cartridges (which was not pushy - helpful) and when I told her my problems with cartridges is that they dry out before I can use them up she explained a few ways to get more mileage out of them. She suggested cleaning them and told me how. She then also told me that some printers/softwares can be automatically set to print every so often and that she recommended printing once a week. I often go months without printing anything.
She made it a great experience. I can think of think of nothing she could have done better. She was very friendly, knowledgeable and helpful. If I was a small business owner I would have offfered her a job on the spot.
Products work extremely well, great prices, and the staff is wonderful!
Easy access to your store.
Employees are very friendly
Products that I need like refills are readily available