Member Testimonials

It’s a fantastic experience. You couldn’t do better.

All the classes are fantastic but even more yoga classes would be appreciated. Staff are great and supportive!

More pool facilities eg steam room or hot tub

The club is amazing the staff are always so nice and helpful the place is always so clean and it’s never overly crowded. The only thing that I would like to see is reformer Pilates being introduced I know that’s a lot easier said then done but it’s a big thing and popular at the minute and I know a lot are looking for places that do them and are switching to places like David Lloyd because they have a few machines and run small classes

Its a great club.. I would just like Ian to do the music for all the Spin coaches (especially Petra) as his music is class. Also could Petra ensure her sound system works as too often its very hard to hear her on the headphones which is very frustrating.

More pilates lessons by Taise!

Better variety of eve classes eg TRX

Awesome health club. Would love to see a bigger sauna and a steaming room.

1. Put a bannister on the upper part of the stairs giving access to the gym on both sides
2. Separate the toilets from the Dressing room with a partition
3. Introduce different pricing bundles of annual subscription for different uses say one for ( i)gym only (ii) swimming pool only iii) gym and swimming pool
4. Introduce different price bundles of annual fee for I) off peak times ii) peak times

You’re perfect just as you are

Could you possibly take some steps to ensure that swimmers take a shower before entering the pool. I have seen many ( mainly ladies) come straight from the changing room into the water.

Great opening hours, very clean, friendly and helpful staff. Would absolutely recommend to friends.

Best gym I've ever been a member of. Helpful staff and friendly members. Great classes especially yoga with Monica.

I love this gym. Thank you for all the work you do!

Absolutely love this gym! Great instructors, good equipment and variety.

Very happy with the quality of the Pilates and yoga classes …. so professional on the part of instructors and so safe Would like another Friday morning Primetime (Leon) to set us up for the weekend……just asking !

Warm Welcome - I always receive this and it's lovely - be it 6am or 9.30pm

Great class. Loving the outdoor space and the mix of classes timetabled is really good.

Service is excellent!

I think to reopen the sauna would be great now as long as it’s safe to do so

It will be awesome if we had a jacuzzi and sport massages

Need new gym.machines - more modern

Very happy with the gym. Great selection of classes, the instructors are all very professional. The gym is very clean with up-to-date equipment.

(Very) minor comments:

- I preferred the summer timetable which had a 7am bootcamp class on Wednesday - this was replaced with a 6.30am Trx class - personally find that too early in the winter months. I'd prefer if there were a few more bootcamp classes on the timetable generally.
- the TV screens in the main gym seem to only ever show various sports channels - would have a preference for Sky news or similar.

Classes are great fun and vary daily so no boredom with repetition

I would suggest you could offer a way for the members to connect via Bluetooth their own wireless headphones during the outdoor classes instead having to use the ones you provide. That would avoid fitting issues (even being adjustable I see some people having troubles to keep them in place during exercising) and the wear produced by sweat and disinfecting products.
Also the app needs some fixes, i.e. it freezes more often times than is desirable and it always stops working every time I try to create a workout once the exercise explanation videos are watched. There is no way to go back from there unless you close and re open the app.

This is only a small thing but I don't like the new app as much as the old. It doesn't give me a reminder to book classes and I'm not sure where the videos have gone.

Also I would love to see an early morning yoga or pilates class.

Great classes

The availability of decent coffee and a sausage roll would be a real perk of the club if available.

I am satisfied, and happy that you were able to extend working hours!

Later classes (pilates/yoga) on a Sunday.

Otherwise amazing.