Customer Testimonials
All is okay.
Service technicians are always courteous and knowledgeable in the repairing or servicing my furnace.
I can talk to a local office in my area.
Quiet and efficient
Very good office response and prices.
Prompt, always talk to a live person
Consistency
Very responsive to our needs and requests
Dependable service. Good customer support.
I appreciate having automatic refills for both propane and heating oil, that service technicians and drivers are long time employees and know me and my property!!!
Easy
Convenient
Most dependable deliveries without being asked to do so.
Service was quick and the service advisor was very helpful
I have been very happy with the great customer service in general. All the staff in the office and the technicians are pleasant and professional. Thanks for always being prompt with any issues that I have needed taken care of
Prompt service
I rarely see the delivery guy, but the bill tips me off that he has been here. When I do see him, he is very friendly. The best thing, though, is that I feel confident that I will have plenty of propane when I need it. Thank you for that good feeling.
Always keep our tanks full. Very good and prompt service.
Been only dealing with them for a little over a year. Very satisfied.
The secretary is friendly and helpful. The service is reliable and accommodating. Excellent Company
I always contact Kathy Dance for any questions, and she is one of the nicest people to work with. She responds to emails very quickly and her customer service is excellent.
Staff and pricing fair and straightforward.
Friendly and professional customer service and delivery people. Automatic delivery, so we never feel we will run out. Online billing and payments are convenient.
One comment about the contract period. The contract ends annually on April 30th. Deliveries made after April 30th and before the new contract renewal are billed at the retail? rate, a rate that is sometimes double or more. Although those bill(s) are adjusted when the next contract is signed it is a bit of a nutty maker!
As a customer I like the pre-buy program, automatic delivery and the customer service in general if I have to call.
The service is excellent and the technicians are knowledgeable and professional!!! I’ve know most of them forever!!!
Prompt service and great employees!
I do not have to worry when low of propane peace of mind can use generator when needed
Service people are friendly and responsive. They came quickly in response to a possible gas leak.
dependable!
My husband and I bought our home in 1989 and were customers of Agway. Over the years the business has changed hands a few times until finally it came to rest at Superior Plus. In thirty-two years we have never had a problem with deliveries, repairs or maintenance. Superior Plus has continued this level of quality service for us. Your office staff are courteous and helpful and your service techs are knowledgeable and thorough. I see no need to look elsewhere.
I work for an answering service and in the winter I take calls for oil and propane companies on the other side of the state. I see how some companies treat their customers. I wish to urge oil and propane users to get on a budget plan, buy a service contract, sign up for auto delivery, and above all else check your tank gauges regularly. No one should be cold in the winter.