John Adams Mortgage
25800 Northwestern Hwy, Suite 110
Southfield
MI 48075
United States

Customer Testimonials

Report a concern   November 1, 2016 — Rated 10 out of 10 by R.M. John Adams Mortgage Company
What do you like about our services?

amanda an her staff is very professional an they kept updated on the progress of my mortgage First name removed

Report a concern   November 1, 2016 — Rated 10 out of 10 by A.S. John Adams Mortgage
What do you like about our services?

Personal, timely, very professional

Report a concern   October 31, 2016 — Rated 10 out of 10 by R.T. John Adams Mortgage Company
What do you like about our services?

Very quick and easy!! She gave 110 percent she can use me for a reference day or night..

Report a concern   October 31, 2016 — Rated 9 out of 10 by V.K. John Adams Mortgage Company
What do you like about our services?

Ronya is very quick and thorough. Would definitely recommend her to my friends.

Report a concern   October 30, 2016 — Rated 9 out of 10 by S.R.J.T. John Adams Mortgage Company
What do you like about our services?

good and timely service with competitive rates

Report a concern   October 29, 2016 — Rated 10 out of 10 by F.N. John Adams Mortgage Company
What do you like about our services?

Great Job

Report a concern   October 29, 2016 — Rated 10 out of 10 by D.W. John Adams Mortgage Company
What do you like about our services?

She very friendly, efficient and patient.

Report a concern   October 28, 2016 — Rated 10 out of 10 by R.L.I.K. John Adams Mortgage Company
What do you like about our services?

The communication was key to closing this deal. Toni & I worked our tails off to make sure this deal closed! Thanks Toni, you did a great job!

Report a concern   October 27, 2016 — Rated 10 out of 10 by P.H. John Adams Mortgage Company
What do you like about our services?

Always there step by step. Especially when something happens unexpectedly

Report a concern   October 26, 2016 — Rated 9 out of 10 by C.K.G. Front Street Mortgage
What do you like about our services?

Friendly, knowledgeable, good communication. Plus Bill is older than me, which I really like!

Report a concern   October 26, 2016 — Rated 10 out of 10 by S.J.J. John Adams Mortgage Company
What do you like about our services?

It is easy to complete everything online including uploading documents. Joe and his assistant Maria were always very available if any questions arose.

Report a concern   October 26, 2016 — Rated 10 out of 10 by A.M.W. John Adams Mortgage Company
What do you like about our services?

Mark, Chelcie and everybody I connected with at the office were very friendly and
helpful.

Mark was very good at working with me about computer savey. He explained things more
once if he had to.

Report a concern   October 26, 2016 — Rated 10 out of 10 by P.P. John Adams Mortgage Company
What do you like about our services?

Kristen Hesse and Christina Bieling are absolutely fabulous!!! Their professionalism, dedication and pleasantly charming demeanor are the backbone of any company. Please allow me to explain:

During my refinancing process, I was having an issue with Wells Fargo (my mortgage company) and Citizens Insurance (my home and auto insurance company). Wells Fargo sent a letter in August 2016 stating I didn't have any home insurance. Citizens said they didn't receive payment from Wells Fargo. After getting them on a 3 way call, each said the matter was resolved. The same thing happened in September 2016 only this time Wells Fargo said they would increase my mortgage payment to compensate for the lack of insurance. Citizens insisted they did not receive payment and I needed to pay them additional monies for insurance I had already paid for which was included along with my taxes in my mortgage payment to Wells Fargo.

Kristen and Christina came to our rescue! Without batting an eye they said they would get the issue resolved - no catches, no additional payments for services... just great customer service. When resolving the issue they discovered Wells Fargo had indeed sent the check to Citizens but combined it with another person's payment. Citizens had mistakenly applied the entire sum to the other person's account. There is absolutely no way we could have resolved this on our own. We do not have the contacts nor the intimate business knowledge. Kristen and Christina are lifesavers! They deserve special recommendation with our heartfelt gratitude.

In the end, our house is refinanced. We have a better interest rate and are saving money. As long as John Adams Mortgage continues to employ Kristen and Christina -> you have life long customers in our household.

Thank you!

Report a concern   October 26, 2016 — Rated 10 out of 10 by B.B. John Adams Mortgage Company
What do you like about our services?

John Adams Mortgage, got us a great mortgage, and Joe B was prompt and friendly when answering any of our many questions.

Report a concern   October 26, 2016 — Rated 10 out of 10 by D.I.L. John Adams Mortgage Company
What do you like about our services?

The whole team was there when I needed, whether it was simple questions or trying to process forms late in the evening.

Report a concern   October 25, 2016 — Rated 10 out of 10 by F.P. John Adams Mortgage Company
What do you like about our services?

Prompt and acurate information, really helpful and polite

Report a concern   October 24, 2016 — Rated 10 out of 10 by R.H. John Adams Mortgage Company
What do you like about our services?

Prompt responses
Friendly
Courteous
Knowledgeable
Kept me updated regarding the status of my mortgage

Report a concern   October 24, 2016 — Rated 10 out of 10 by J.H. John Adams Mortgage Company
What do you like about our services?

Rapid response, even on a Saturday night!

Report a concern   October 23, 2016 — Rated 10 out of 10 by D.U. John Adams Mortgage Company
What do you like about our services?

Kristen is extraordinarily response, extremely knowledgeable, and quite simply the best in the business.

Report a concern   October 23, 2016 — Rated 10 out of 10 by D.M. John Adams Mortgage Company
What do you like about our services?

Skye is very professional, kind and friendly. She helped explain things, she helped with a conference call

Report a concern   October 23, 2016 — Rated 10 out of 10 by J.D.Z. Ann Arbor Mortgage Companies
What do you like about our services?

Susan was extremely helpful in taking the time to explain the basics of home loans to me as a first time home buyer. She was always available throughout the process to answer questions.

Report a concern   October 22, 2016 — Rated 10 out of 10 by H.C. John Adams Mortgage Company
What do you like about our services?

Chelcie always called back promptly and the deal seemed to go seamlessly, yet i know she handled many issues throughout. The other side of the deal said they never saw a mshda deal go so quickly, and i know that was due to chelcie!

Report a concern   October 22, 2016 — Rated 10 out of 10 by A.S.T. John Adams Mortgage
What do you like about our services?

Christina was great to work with and helped us clear every hurdle we encountered

Report a concern   October 21, 2016 — Rated 10 out of 10 by S.V. John Adams Mortgage Company
What do you like about our services?

Friendly, knowledgeable and efficient!

Report a concern   October 20, 2016 — Rated 10 out of 10 by S.M. John Adams Mortgage Company
What do you like about our services?

I was always keep informed with updates and changes.

Report a concern   October 20, 2016 — Rated 10 out of 10 by C.N. Front Street Mortgage
What do you like about our services?

Got the loan I needed at a rate I liked.
Overall good communication, and quick processing.

Report a concern   October 20, 2016 — Rated 10 out of 10 by R.S. John Adams Mortgage Company
What do you like about our services?

Lynn was professional, courteous and prompt. She took care of everyone my questions and concerns in timely manner

Report a concern   October 19, 2016 — Rated 10 out of 10 by C.W. John Adams Mortgage Company
What do you like about our services?

Joe was very responsive and helpful.

Report a concern   October 19, 2016 — Rated 10 out of 10 by K.H. John Adams Mortgage Company
What do you like about our services?

Toni and her team answer all of your questions quickly and explain it so it is easy for all involved to understand.

Report a concern   October 19, 2016 — Rated 10 out of 10 by K.C. John Adams Mortgage Company
What do you like about our services?

The conversations and work to help me get the best situation possible and in a timely manner was extremely impressive. I felt like i was treated as an individual an not just another client. I will definitely recommend John Adams and and Lynn to my friends. In fact I have a friend who is selling his house who has contacted Lynn already. Thank you so much for you wonderful service.


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