Customer Testimonials
Ben is on top of things
Incredibly personalized and thoughtful service tailored to my needs and situations. I couldn’t have been happier with the service provided.
Joe Bigelman is the best Branch Manager and Mortgage Loan Consultant at John Adams Mortgage and he is who makes the company great! I’ve used him for our last three houses and again now for the fourth time on our move from Michigan to North Carolina. He is a lifelong friend and trusted consultant. I would highly recommend him to anyone looking for great experience obtaining a mortgage.
Everything. Period. Not being vague, I just appreciate you all. Personal, professional, efficient, and extremely knowledgable, it's nice to be able to refer you, and have 100% confidence that the transaction will be a great experience for the all involved.
Lynne did an excellent job with my buyers’ loan. She gave them many different options and advice on how to coordinate the sale of a house out of state with purchasing a house in Michigan. She was diligent and so helpful. The closing was smooth. She is retiring and she will be greatly missed.
I love how great everyone is at communicating and how quickly they were able to respond to me. Chelcie was amazing and always took time to call me and give me any updates that she knew about
Ronya is very knowledgeable, professional and truly cares for her customer's best interest.
Easy to work with. Clear communication and willingness to answer any questions I had. Very good customer service.
Chris was great, to bad I can't give him an 11. He explained everything and made it easy to understand, laid out the process and what to expect so there were no surprises. He always followed up to make sure we received his emails and made himself available to answer questions and clarify what was need from us. A true professional
Joe always well prepare for what I need on time.
And he always reapond my calls right away.
Prompt and on time
Very efficient and great products
Working with these guys has been a great experience they have great staff who will answer any question you have at almost any time, chelcie was great to work with she was very quick and urgent when it was needed !
Lynn was professional, responsive and patient in her explanations. Many thanks.
John Millard was PHENOMENAL to work with. Very knowledgeable and understanding in every situation
Great service and communication along the way!
Wendy was very helpful helping me through every step of the process. She was always happy to answer any of my questions.
The communication with the loan officer was very smooth, and I appreciated receiving quick and accurate answers whenever I had questions.
Easy to do business with
The entire process was quick and we were guided every step of the way. Any questions we had were answered promptly.
Troy and his team stayed on top of every detail and took excellent care of my clients during the loan process!
Amanda continues to serve my client efficiently. I can always count on her to be prompt and responsive. My last clients were able to close early, which is always appreciated.
The entire process was smooth, communication was clear and timely, and we closed right on schedule. Chelcie is very personable and easy to work with.
Step by step help and no matter what question I had, Troy would answer and made sure he answered correctly. It was clear and Troy is very transparent.
Always gets the job done quickly and efficiently for my buyers!
Chelsea was efficient and timely.
Great communication, quick approval and easy closing
Loan officer was very accomodating to my client's questions and needs.. very experienced and offered solutions.. made the experience positive for my client.
Very attentive and answered all my questions.
No run around. Easy convenient web site click and add tasks.