Customer Testimonials
The service was great and very quick. Brad was always available. He helped us to close on our house super fast and was also able to get us a great mortgage rate.
Professional,complete,and in a timely manner
This was the best experience i’ve had with a Loan Officer
Thank you,
Working with John Adams, and Ben Fisher particularly, was quick and efficient in terms of processing our mortgage from application closing, with competitive rates, and always answering our many questions along the way.
Really helpful for a first time buyer. Very friendly and personable! Made the whole process easier.
Chris is a great guy to work with. He always answered our questions and called just to check on us.
Super support for buying a new house.
previous customer
Oh it's late Sunday morning and you need a queston answered? You can call Joe and he will answer his phone, on his way to brunch with a car full of people. Not many lenders are as easy to get a hold of. When there a lot of emotions happening with a real estate transaction, and there usually is, having a level-headed lender on your team makes transactions so much smoother. I find that assistants to lenders are always three steps behind but Emily Crum and Joe Bigelman work well together from my vantage point and get the transaction closed.
I didn't like the loop ap.
Ben's incredible attention to detail and compassion, he goes above and beyond
Our clients rave about Troy and his team every time. They make us look good and we love them for it!
The follow up and continued customer service. Appreciate everything they’ve done for us. I would recommend them to anyone looking to buy a house!
Joe Bingleman was amazing! He made the process so easy. I received a weekly update regarding my loan status. His communication and follow-up was unmatched.Joe made the deal go through and we got the CTC extremely fast. Joe was able to pre approve me when others lenders couldn’t. I will always go through Joe and refer anyone to him because I know they would be in great hands. Thank you Joe!!
very helpful and thorough
Both Buyer and Seller requested an earlier close of December 29, the height of the Holiday season. My clients’ finances are complex, requiring significant supporting documentation. Heather Harper persevered with my clients to meet all underwriter requirements and we closed on the 29th! Happy New Year!
We loved working with Troy on our new mortgage. We were on a tight timeline and attempting to buy a new house before initially planned. Troy laid out several options for us, kept us well-informed throughout the process, and closed our loan on time.
Joe Galvez was our mortgage broker, and he was wonderful!! Every step of the process was well explained and transparent. He and his team completed steps in a timely fashion, and made the process totally painless. I would recommend Joe and his team to anyone looking to purchase a home, especially for the first time.
Troy is the best! He took excellent care of our clients.
Matt was extremely helpful and answered any questions I had. He always answered calls and texts promptly and was very easy to talk to. Very satisfied with Matt and John Adams.
Michelle Shepley was great to work with on this transaction! She is always professional, always in communication, which I feel is very important for myself and my clients, and always on task. I look forward to working with Michelle on my next buyer's transaction!
Always available, ready to assist, and answer questions or direct us to who could assist us.
Very professional but friendly and reassuring.
Wonderful communication and an on time closing
Easy and pleasant
Ben is very responsive. He always keeps me in the loop. I love working with him as a realtor. He always takes care of my buyers.
Excellent service, prompt response for the questions, i would highly recommend to anyone looking for their primary mortgage needs,
Chris is the man when it comes to mortgages. He works hard on making sure things go smoothly with each transaction. He is wonderful working with clients and very patient working through challenges. I highly recommend Chris to do your next loan.
Matt is always ready to answer the phone and answer questions. He enjoys sharing his knowledge and is great at walking you through things and taking the time necessary to explain things. He's helped walk me through some sticky situations in the past. I feel like I can trust his advice.
I worked with Michelle Shepley for this particular transaction and her communication skills are off the charts. She kept everyone well informed without too many emails or phone calls. Everyone was happy in the transaction including the listing agent and seller. Hope to work with Michelle again.
Chris is awesome!
Cathy helped us through every step of the way from the pre-approval to the closing. She was there with us at the closing to ensure all went smoothly. We found her experience iand knowledge invaluable throughout our search for our home. We would definitely recommend Cathy to all of our friends and family considering a home purchase.
Debbi was a great guide through the mortgage process!