Customer Testimonials
Heather delivers detailed information in a timely manner.
Sue is the best! She goes above and beyond to get the job done. Outstanding communication and follow up! Thank you Sue for taking such great care of my sister and all my clients past and present!
Heather Harper was great in processing our mortgage application and walking us through the mortgage approval process. Although there were limitations to meeting in person due to COVID restrictions, there was never a point during the process that I felt like the service received was lacking. The online process for applying for the loan, submitting supporting documents, signing and reviewing loan documents, etc. was smooth and clear. Heather was knowledgeable and receptive to answers our questions throughout the process. I will definitely be willing to refer her to others.
Everything was handled in a very timely manner, and Mary was very good at working with us, educating us as firm-time buyers and was patient with us as well.
Very responsive, informative, and friendly. Highly recommend.
I really appreciate being kept up to date on the process my mortgage approval was going through. I was made aware of everything needed to get me approved and closer to closing. I am grateful for the professional and courteous service i received..
It seems like every time I have a real estate transaction with another lender they are pale in comparison to John Adams Mortgage. Quick responses and consistently on top of the game, they always let the agents know what stage of the loan process we are currently in.
Cathy Dodak continues to shine with her accuracy, articulation, great people skills, quick responses, and endless energy.
First name removed
Lynne was wonderful to work with. Everything moved swiftly and easily and I felt well-informed throughout the process.
Streamlined process. Kept the Buyer informed. Great follow up.
Matt was very helpful aNswer all our questions
He was very professional and responsive
My clients say that Troy explains the details in a calm and reassuring manner. If it passes his desk I know he will get it closed. He’s our guy!
Efficient process. Portal works well.
Bill was so quick to respond to all our questions/concerns! He is always on top of things and kept us in the loop 24/7. Bill and Laney helped us to buy our first home and we are so grateful for their help because for us it was a learning curve.
The process was thorough and efficient.
She is very responsive, professional, and effective. We had the
entire process completed within 6 weeks of our first conversion.
Everything. Brad Silvius is a Rockstar.
His customer service and expertise is off the charts.
I like that I can call John Adams anytime, and wish we had someone in our office but completely understand why we don't. I like working with Randy Hassan as he explains and keeps me in the loop of where we're at in the process, and I can trust that we will close...
Chris Knoche was very easy to work with and always provided timely updates to where the loan process was at.
Easy and straightforward
I love the emails that simplify the process and show what step we're in
Troy is the best!!!
Working with Troy Bergman and John Adams Mortgage could not have been more smooth and stress-free. Troy and his team were responsive and helpful; and their portal for managing the process made it very easy to upload documents and participate in the process for obtaining a mortgage.
Lynne is very knowledgeable, efficient and super nice. I feel confident that she is getting the best possible outcome for my needs. I am very happy working with Lynne.
Excellent customer service! They are always keeping you in the loop and answering any questions you might have as soon as possible. I highly recommend Joe Galves!
I appreciated the stick with it effort given. I had many questions and concerns and much time was spent helping me. Chris stuck with it and had a great attitude while doing it!!
Great service. Easy to navigate through the process. Mostly digital and touch free. I am very happy with Joe and his team.
Chris helped me out a lot and helped me get things done right away.
Bill is very attentive; he has a good support staff.
Chris kept in touch every step of the way.