Customer Testimonials
Chris always answered calls, even on the weekends. He was attentive to my client and keep us well informed thought the process. The loan closed smoothly and on schedule.
Very efficient and great communication!
John Adams and Lynne came through when I needed a quick turnaround. They were a pleasure to work with and got me into my new home quickly without much fuss.
Corey and Heidi were very helpful
Brad was thorough and patient while working with this first-time home buyer. The transaction had numerous complicating factors in relation to bad weather, holidays, and the government shut down. Throughout the entire process, Brad kept everyone on track and made sure that both sides of the transaction were fully informed. The sale closed in record time given the mitigating factors. I am sure that all the smooth parts of the transaction had to do with Brad's attention to detail, thoroughness, and clear communication. Thank you Brad!
Corrie Dye-Hale's level of personal service, product knowledge, and consistent communication are unparalleled in the industry! I will recommend her services to my clients again and again!
She always gets the job done.
Mark was very helpful, and informative throughout the whole process. Made the home buying process a lot less hectic.
Kristen was awesome to work with - great at giving a chain of updates to status and where we were at with everything. Super helpful & quick to respond. Great working with and will be adding her to my recommended lenders list! Thank you!
Excellent service!
Pleasure to deal with!
Lynn stepped in and took over a deal that was with another mortgage company that was not doing a good job and got it done in time and was a better deal in the end for the buyers also with finale fees and interest rates. I would like have all my buyers consider talking with lynn even if they have another bank to compare and see who can do the best for them.
Amanda Lawrence and the team at John Adams were extremely informative, easy to get a hold of, and easy to talk to. I felt they went above and beyond in any question or concern that I had. I am grateful they helped me buy my house. I would highly recommend them.
Troy provides excellent service to my clients.
Mark is easy to work with. He is transparent and trustworthy. He always makes my clients feel confident their loan will close and other agents love seeing a John Adams pre-approval letter. They know a John Adams loan will close.
Mark has a very streamlined process and communicates effectively along the way.
Corrie was on top of everything and helped us get approved and settled on our mortgage in a very timely manner. She was a pleasure to work with and I look forward to doing business with her in the future!
I was referred to Troy Bergman by Gerald Salerno because we had a quick close. Simply stated, Troy (and David Toth) said what they were going to do and did what they said they were going to do. They were both thorough through·out then entire process.
Even though there were issues that held the process, overall it was a smooth transaction.
Very good service. Joe made sure I was aware of every step we had to take in my home buying process.
Everything! They kept me apprised at every phase of the loan and answered all questions immediately. Shannon and Troy were very nice and professional.
Ronya and Vanessa were awesome and their communication was excellent through every step of the process.
Kristen was very thorough and professional throughout the process. I felt comfortable with her knowledge and confident she was looking after my best interest with regard to rates and items needed during the process.
She was not obtrusive and readily available when needed. The process was streamlined and relatively easy which was very much appreciated.
Joe and Chris we're on top of everything and helped us throughout the whole process. They kept is in the loop and made sure all our questions were answered. Thank you so much!
You always keep me informed and updated on my clients loan process. This is very important and help me to schedule things accordingly. Also, the advice that
Friendly, fast and efficient
Extremely hands on every step of the way! We closed early!
Joe Bigelman is the quintessential professional mortgage officer. He treated my client as if she was borrowing $1M. Joe is very responsive to agents and keeps us updated through personal email messages, phone chats, and automated statuses. My client, Joe, and I had several conference calls when there were concerns. He explained the details like a teacher explains a complicated concept to the students. John Adams Mortgage is fortunate to have Bigelman on its team.
Iblove that all parties involved are updated frequently on the status of the loan. Chelsea did a great job!
Honesty, transparency, frequent touchpoints
Personal service