Customer Testimonials
Corey Phelps is my go-to lender referral for all of my clients. He is knowledgeable, helpful, patient, and works late hours - even on Saturday!
Low-cost mortgage refinance and knowledgeable loan manager
Great communication from Troy and his team.
Sue was very professional. She was able to find us excellent terms for our mortgage, and guided the process for application to get us to a successful closing very well. I would definitely use her services again.
thank you for all your hard work on this one.
Friendly and professional.
Corey is always more than helpful and is always available. I really appreciate his help throughout the years. I will definitely recommend him to others and continue doing business with him for years to come.
With on-line submission and on-line signing, remortgage went very smoothly.
Communication with agent
Positive interaction with customers
Mark is awesome! 5 star service from beggining to end!
Kristen is THE BEST to work with. She responds fast, works hard and is nothing but professional. I would never trust anyone else with this process!!
Amanda was very helpful and patient. She addressed any questions I had promptly.
As always, John and his team were spot on! We even got to close early which made buyer and seller very happy!
Troy is the BEST!
Heather was quick to respond, and she was there to walk us through our first home buying process step by step! It was a pleasure to work with her and John Adams Mortgage.
I really like the John Adams customer portal. I also liked getting a weekly update on the mortgage process.
Joe - your customer service is amazing! Your entire team did a great job. I loved when we closed how a picture of our "old farmhouse" was on the tv. Thank you to all that helped us with this mortgage process.
Sincerely,
First name removed Mihelic
Excellent services more than expectation.
From Contract to close Heather provides exceptional service and communication.
The application process was much as predicted. Requests for background information were reasonable for the most part; somewhat less draconian than in past experience.
Lynne was great! She always responded to phone calls/texts quickly and answered every single question/concern I had about getting the mortgage loan. She kept me up to date on the current status of my loan and was just easy to talk to. Laura was also great, responding to emails promptly and updating me on any documents I needed to send in. My real estate agent was even surprised with how fast they were able to get every aspect of the loan completed. I would highly recommend them to anyone looking for a mortgage loan. They were even referred to me by someone who felt the same.
Troy Bergman has been my lender for years through the purchase of two homes and 3-4 refinances. Always the best service and rates. I would highly recommend Troy and John Adams Mortgage Company.
John is great!
Joe was great at communicating the status of the mortgage process, along with getting me the best possible rate.
Smooth mortgage process that was easy to follow for someone who is a first time home buyer.
Thank You to Chris Derosier for working through some very challenging issues and getting us to the finish line in time .
Was a first home buyer so I wasn't very knowledgeable of the process. Very helpful and patient. Guided me through the whole process. Was reachable at any moment! Would recommend to friends and family!!
Bradley was incredibly fast to answer all our questions. He was also patient working with us as first time home buyers to make sure we felt comfortable with the mortgage process, start to finish. Excellent customer service!
Attentive, knowledgeable loan officer.
Fast, efficient, kept me informed, answered all of my questions. Highly recommended.
She stays on top of everything and follows through