Customer Testimonials
Very prompt responses - even on weekends! Great communication and he answered every question in layman's terms so I could understand it.
Everyone was so helpful throughout the whole process.
Thank you Lynne. I know how long and hard you worked to help these buyers get their mortgage. Great job!
Convenient
Christina was very communicative throughout the mortgage process!
Brad was the ideal combination of informed, responsive and friendly which made the process fairly low-stress and definitely easy.
Another excellent job by Sue Lieder! Kept all parties up-to-date, and we closed on time. Thank you Sue!
Very efficient and everything was completed in a timely manner.
The people I dealt with, Lynn and Laura, were both very professional and patient in helping me understand the process and what they need from me.
I received timely updates about the progress of my loan without me having to ask for it.
Lynn and Laura very both very nice to deal with.
Thank you!
Brad is very competent and knowledgeable as well as diligent in his work.
Working with Joe Bigelman and his staff was a pleasure. Every part of the refinancing process was easy, clear, and well managed. Thanks for the opportunity to do business with you.
Staff and team are amazing! Ronya is one of a kind! She walked me through everything and made sure I understood every step. Absolutely, made this adventure of buying my first home extremely enjoyable!!
Great communication and never ever missing a deadline! Amen to that!
Amanda is very responsive, she is a great communicator. I appreciate her professional approach.
Doing most of paper work by phone. Ronya and Vanessa did a awesome job so great to work with.
The excellent communication is much appreciated; - updates tracking progress of loan from application to closing allow me to monitor transaction progress against contract deadlines.
Corrie is always on top of what's going on. Great communications during the process. I would recommend her again. Pleasure to do business with
When I hear my clients brag about how easy and pleasurable this experience was compared to the last time they got a loan its very easy to give a 10! Thank you Mark and Christina!
Ronya and her team do a great job communicating and making themselves available. The process is smooth and painless. This is the second time I have worked with Ronya in 6 months and I could not be more satisfied with the service and outcome.
Amazing service. Easiest transaction we’ve ever had
I felt that John and Christy went above and beyond on this deal. We had challenges on the sellers side of this transaction that effected our buyer in multiple ways and John and Christy were a huge reason why we were able to get this one closed!
John and his team did an excellent job through the whole process. Being a first time home buyer, it was very comforting knowing we had John in our corner. We were met with an unsuspected deadline to close and John took the challenge head on. Sure enough, he met the deadline and the other lender couldn't. I'd highly suggest going through John, just a down to earth guy that has that willingness to win. Don't waste your time chasing shiny objects in the mortgage industry, go with John!
Very attentive to my needs in a timely manner.
Our loan officer, Josh Berg, was great to work with.
Sue was so knowledgeable and on top of our loan. This was my 3rd deal with her and I can’t say enough about how much she has helped me. My experience working with Sue was a pleasure. She was completely upfront about the costs and whether the deal made sense financially. She'll be the only recommendation I have to any friends or family looking to finance their purchase of a home.
Josh was very professional and answered all questions timely. I was able to reach him anytime I had a question
It was pretty fast for the most part and very easy to work with. Forever grateful!
Mark is a true professional in the industry. In addition to that, he has a personal touch that really makes you feel confident in the whole process. Mark made it easy for us ! We would not hesitate to refer friends / family to Mark.
Corey Phelps and Heidi Gilchrist are the A Team! Always available and really know their stuff. My buyers tend to comment that they like how personal their financing process is. Why would anyone want to work with an on line financing company? Too many eyes on your financials and no personal relationship. I always refer my clients to Corey and Heidi because I know they will receive the best service!
Great customer services, always available. Outstanding job.
Very proactive, keeps you in the loop continually, very responsive and highly professional. Fantastic experience!! Made the whole process as easy as possible.