Customer Testimonials
Through my realtor James Altene.
Excellent personnel who did a great job helping us through the process
Very patient and understanding of the whole process. Never downgrading in anyway, felt like we were talking to friends. Not at all pushy
Joe Galvez has been my go to every time. He treats the client with superb service and is extremely easy to work with. The step by step guides and emails sent to our clients as we move thru the process is informative and easy to understand.
Heather is great! She is patient. She answered all my questions and made understanding the loan process simple
10/10 service
Both Zach and Wendy were very helpful and knowledgeable. It was a joy working with them.
Seamless service, excellent communication, met all contingency dates
Chelsi is absolutely amazing to work with! From start to finish she made this the easiest process ever. Every question I had she had an answer for immediately, she was very patient with me and my crazy schedule. Top notch service coming from someone who’s been in sales 14 years myself. If I’m ever buying a home again she’ll be my first phone call.
As always, Chris Knoche helped our client successfully close on their new home.
Christopher Knocke is friendly, professional, and extremely helpful. It was a pleasure working with him when I was applying for a mortgage.
Wendy Greulich was absolutely wonderful to work with. She was very responsive and helpful, and was so patient with us in answering all of our questions. 10/10 would recommend her!
Troy was very patient in answering all of our questions as first time homeowners and explaining each step of the process to us in detail. He was accessible and very communicative. We would be happy to work with him again!
Perfect customer service from start to finish. A low appraisal and a MSHDA loan and we closed so quickly without needing an extension. Client felt taken care of, informed, and that she had people watching out for her. She remarked that Chris even called her while he was out of town to make sure she was understanding everything and comfortable. A first-time buyer experiences the win of home ownership and the understanding that who you pick to work with REALLY does matter.
I can't say enough amazing things about Chelsea and her whole team. She was so understanding and patience with us, and explained everything every step of the way, we appreciate her and everyone at john adams for everything they have done for our family!
Heather Harper (and really everyone) went the extra mile to help us through the process. Our case was different to say the least but Heather was a rock star! So very thankful!!!
Matt was really helpful in understanding the whole mortgage process. He answered all the questions that I asked very quickly and I would recommend him to my friend!
Jake was always responsive and stayed on top of this transaction until it closed. Definitely recommend his services!
Wendy was exceptional to work with, she walked me through each step of the process and provided timely and accurate information. Also, using Loop made it seamless when submitting documentation.
Amazing and very helpful throughout the whole process.
Laney Turns was excellent to work with! Highly recommend her for my clients!
The best part of your services is Joe Bigelman himself.
I am constantly impressed with the level of professionalism and dedication to exceptional service from Matt Chojnacki and his team .
I am never disappointed!
First name removed Even
Real Estate One
The team was very detailed, easy to access, and made the homebuying process simple on our end!
Debbi did an outstanding job. She stayed in contact with me and my client at all times. She is very knowledgeable and made recommendations that suited my clients needs.
Very thorough and made this a low stress process
Wendy is awesome.
Absolutely loved working with Laney! She was there every step of the way working on holidays, nights, and weekends! Very excited to have the opportunity to work with her again!
The whole process was easy and communication was top notch.
Heather is amazing to work with! She makes the sale go so smoothly.
Navigating the homebuying process with Chris and his team felt like finding a calm oasis in what’s typically a desert of stress and confusion. Their professionalism and meticulous attention to detail were immediately noticeable, setting a tone of reassurance from the start.
What really set Chris and his team apart was their unparalleled communication. It wasn’t just about keeping me informed; they ensured that both the buyer and selling agents were always in the loop, creating a seamless flow of information that is rare in the mortgage world. This level of transparency was refreshing and built a foundation of trust that carried through the entire process.
The stress-free experience provided by Chris and his team was a game-changer. Their dedication to clarity and support turned what could have been a daunting journey into a smooth and manageable adventure. It’s clear that they’re not just doing a job; they’re providing a service that goes above and beyond, prioritizing the client’s peace of mind and understanding at every step.
This exceptional service has not only won my trust and gratitude but has also made me an enthusiastic advocate for Chris and his team. I’ll continue to refer them to everyone I know, confident in the knowledge that they’ll provide the same outstanding experience. In a world where the personal touch is often lost, Chris and his team remind us that it’s the key to making the homebuying journey not just bearable, but enjoyable.