Customer Testimonials
Great guidance and customer service from Jason! Super friendly atmosphere and felt safe considering current covid concerns. Though each associate was consistently busy with guests, they each made an effort to greet waiting guests and be warm with their interactions while never making someone feel rushed. Wonderful communication and education for a first time runner.
The staff are extremely knowledgeable and listen to their clients! I am always amazed at how well my shoes fit and are comfortable after my first workout! Highly recommend Fleet Feet!
courteous, helpful staff; able to answer questions
The Customer Service and Individual service was Outstanding. My PT referred me to select a shoe which Complimented what she has been trying to correct .Jeff was so patient and helpful. I was able to find a shoe which helped correct some biomechanical issues I was having. Great service!
Great service and products.
I love the attention to details I was wearing the completely wrong shoe before i got my feet scanned. So thankful for you all!
Friendly, knowledgeable and helpful staff! Great assortment of products.
Friendly knowledgeable staff
Products are great and the service is off the charts! The main reasons I go to fleet feet is because of the service and I like to shop local.
Great customer service - Jeff took time to explain to me each shoe in a way that was helpful! I feel excited to run again in my new shoes!
I always get great customer service and attention.
Great products and great knowledgeable staff always there to help!
It was nice to get professional help picking out shoes
Very friendly and informative service
Wonderful, friendly customer service!!!
Extremely customer-focused sales assistants. Felt they cared and were very considerate and cautious about taking all COVID precautions. Thank you!
The only thing I’m still waiting for is a credit to my VISA account for the shoes we ordered on line and couldn’t do a store exchange. It’s been since Friday, Dec 26th and thought I’d have notice if the credit forthcoming.
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The serve was excellent. I appreciate the patience and personalized experience. At the end I purchased a pair of running shoes that met my needs without feeling pressured.
Great help with running shoes for someone lwho has been injured
Charlotte took such wonderful care of me. She was so informative and met all of my needs. The shoes and inserts she recommended for me are perfect!!! Thank you!!!
Good person to person contact. Salesman seems to know his products.
Attention from employees and customer service
You had the type of workout shoes I need and want. My son shopped at your stores and he said that you were very helpful.
Very knowledgeable staff
Friendly and professional associates.
Jeff was phenomenal - took a real sports medicine approach to my issues and matched me up with the right shoe and inserts immediately - huge difference in my comfort and correction of my issues. Highly appreciated!
The sales associate was very friendly and helpful!
Such great and friendly service! Love the shoes too!
I had such a stupendous experience at Fleet Feet. I work in retail and my feet have been killing me this year. I came in and was immediately greater by friendly faces. Dominic introduced himself and explained the process and we were on our way. I got a fantastic pair of shoes and felt great about my choice. I will hands down be back and be sure and recommend your stellar services. Thank you!
Sales Associate was very knowledgeable and helpful. Great products carried.
Very helpful and informative