Southeast Region

Customers/Supplier Testimonials

Report a concern   February 9, 2024 — Rated 10 out of 10 by Adam Gilley Hydradyne Charlotte
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Megan Bennett helped me and was absolutely wonderful. She made the process easy and quick. This survey just came through and I'm glad it did so I could give her a shoutout for being so friendly and helpful.
We will be looking to Hydradyne in the future for more of our needs.

Report a concern   February 9, 2024 — Rated 10 out of 10 by D.C. Hydradyne Columbia
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Customer service has answers when needed
Report a concern   February 9, 2024 — Rated 10 out of 10 by D.C. Hydradyne Charlotte
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Sue is always courteous. Items delivered on time. Fair pricing

Report a concern   February 8, 2024 — Rated 9 out of 10 by C.L. Hydradyne Conyers
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Great service and follow up, thank you
Report a concern   February 7, 2024 — Rated 10 out of 10 by M.P. Hydradyne Columbia
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I appreciate the quick responses and availability of support from the group we deal with. Rob is always willing to help even if it is not directly in the realm of Hydradyne's business.
Response from Hydradyne Columbia:

Rob Craig does a great job of providing support to his customers at all times. He's willing to stay as late as possible to help provide solutions to his customers' needs. He has great support from our CSR team to make sure we get info back to the customer as quickly as possible. Thanks for the business, Michael, and we look forward to helping you in the future.
Report a concern   February 6, 2024 — Rated 9 out of 10 by T.L. Hydradyne Norcross
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well it takes more than 1 call to get a return call sometimes and slow about pricing. Rely
to much on emails to vendors

Report a concern   February 6, 2024 — Rated 10 out of 10 by S. Hydradyne Norcross
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geri was very helpful, something i don't get in warner robins
Report a concern   February 5, 2024 — Rated 10 out of 10 by B.L. Hydradyne Columbus
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The team there are very friendly and knowledgeable.

Report a concern   February 5, 2024 — Rated 10 out of 10 by J.H. Hydradyne Charleston
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Service was prompt and professional. Much appreciated. First name removed
Report a concern   February 3, 2024 — Rated 10 out of 10 by Mike Harvey Hydradyne Charleston
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Any time I call Rob he gets me answers or what I need fast. Great customer service.

Report a concern   January 31, 2024 — Rated 10 out of 10 by D.W. Hydradyne Greenville
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Hi
Always friendly and helpful. No issues.
Thanks Daryl
Report a concern   January 30, 2024 — Rated 10 out of 10 by Rod Goodwin Hydradyne Columbia
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Andrew’s team is top notch and always provides excellent solutions and top notch service. Daniel was very helpful with identifying the specific parts needed for this particular purchase.

Response from Hydradyne Columbia:

Thanks, Rod! That was a tricky hose to figure out, but with your help, and Daniel's knowledge, we came up with what we needed to help solve your hose issue. Glad we could help assist you on this and look forward to helping assist you in the future.
Report a concern   January 25, 2024 — Rated 10 out of 10 by Michael Moller Hydradyne Charlotte
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Great company. Great people. Always respond and take care of all issues
Report a concern   January 25, 2024 — Rated 10 out of 10 by H.D. Hydradyne Norcross
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Quick response time and good cost
Report a concern   January 25, 2024 — Rated 10 out of 10 by K.S. Hydradyne Charleston
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They are great to deal with
Report a concern   January 25, 2024 — Rated 10 out of 10 by Perry Goodwin Hydradyne Columbia
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I received my order quickly, at a Great price, and was very pleased by this as the product came from Alaska!
Response from Hydradyne Columbia:

We have a dedicated team of CSR's that really work hard at meeting our customers' needs, whether it's on pricing or getting the product to the customer as quickly as possible. Thank you for your business.
Report a concern   January 22, 2024 — Rated 10 out of 10 by M.R. Hydradyne Greenville
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Great staff
Report a concern   January 20, 2024 — Rated 10 out of 10 by Steve Gilbert Hydradyne Norcross
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Great customer service and support. Geri always goes above and beyond in assisting with our business needs. When she doesn’t have a part I am seeking she’s helpful in pointing me in the right direction. She’s polite and a pleasure to interact with.
Report a concern   January 19, 2024 — Rated 10 out of 10 by D.K. Hydradyne Columbus
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Respons is very quick.
When we shipped a bad old product without a specific label, you gave us its exact model and information. I really appreciate your support.
Report a concern   January 17, 2024 — Rated 10 out of 10 by R.O. Hydradyne Columbia
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They were very helpful in getting things together for our mill's outage work. very helpful.
Response from Hydradyne Columbia:

Glad we could help meet your needs. Thank you for your business.
Report a concern   January 16, 2024 — Rated 10 out of 10 by Doug Mccoy Hydradyne Columbus
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I was having a hard time finding a part to repair my tractor. I called your store and spoke to a gentleman Mike Mock . He went beyond what most people would do. He found out which part it is and the part number. He contacted the manufacturer to see if the part was available then he ordered it for me, and it was sent to my house and I received it January 10 ahead of schedule.
My hats off to Mike Mock. Thank you very much a job. Well done!
Doug McCoy Senoia Ga.

Report a concern   January 13, 2024 — Rated 10 out of 10 by Hal Hoyle Hydradyne Charlotte
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Working on a tractor Hydralics project at home. Had an idea but needed experience knowledge. Called you and spoke with Sue Butterfield who listened and put me in touch with Shawn who offed excellent advice and gave me the part numbers for what I needed. Now if it ever warms up enough outside for me to try it. Will definitely work with them again. Hal Hoyle
Report a concern   January 12, 2024 — Rated 10 out of 10 by P.T. Hydradyne Charlotte
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No problems at all with orders.

Report a concern   January 12, 2024 — Rated 10 out of 10 by Stanley Davis Hydradyne Greenville
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Great transaction.
Report a concern   January 12, 2024 — Rated 10 out of 10 by Randy Rogers Hydradyne Charlotte
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They have what we need, and the quality is great.
Report a concern   January 11, 2024 — Rated 10 out of 10 by M.V.S. Hydradyne Columbia
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I love that in order to ensure we have exactly what we need, Hydrayne always asks questions about the products requested before a quote is created. This communication is highly appreciated.
Response from Hydradyne Columbia:

We strive to meet our customers' needs and asking the right questions are key to that success. Thank you for the opportunity to help serve your needs.
Report a concern   January 10, 2024 — Rated 10 out of 10 by L.H. Hydradyne Cartersville
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EVERYONE IS VERY HELPFUL.
Report a concern   January 4, 2024 — Rated 9 out of 10 by R.M. Hydradyne Anderson
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Most recent order handled quickly and efficiently. Rep had a great personality. Kind enough to ask me if they could finish a project underway and build our hoses a little later. I appreciate being asked.
Report a concern   January 4, 2024 — Rated 10 out of 10 by J.P. Hydradyne Cartersville
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from start to finish their customer service and support team was fantastic, Bob Slusser
was very helpful, knowledgeable and very quick to respond

Report a concern   January 3, 2024 — Rated 9 out of 10 by Lamar Williamson Hydradyne Greenville
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They usually have what I need right away.

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