- Phone: "(901) 683-0064"
114 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Strong supervision and follow up, dependable
The person cleaning our office is very friendly and cleans very well.
I'm very impressed with how clean the restrooms are. I never have to get after them for toilet bowl rings, etc. Crew actually seems motivated to do what they are supposed to do.
Everything gets done like it suppose to every time. There is a perfect level of communication.
Your staff is very attentive to our directions and they currently are doing an exceptional job.
The flexibility that you all have and that almost always go over the top to help with what ever it is that we need. that means a lot to a company like us.
Dependable service. Follow-through on special requests.
When regular personnel are not present, be sure the fill in's know to contact a supervisor if they are not sure how to set a alarm or how to enter a building where a alarm is present.
the people...if something doesn't go right...Willie or Sal make it right!
quick to respond
Sal, is easy to work with and addresses all concerns in a timely manner and willing to go the extra mile to make things right.
They are easy to work with and do what they say they are going to do.
The night crew language barrier. Not many of our night crew can speak English very well. Makes communicating special needs difficult.
Salvador Cervantes has gone above and beyond his duty to make sure that we are very well taken care and from every phone call that I have had to call him on he has been right there making sure things are done right
dependability of management
trusting cooperative staff
good communication
Flexibilty, dependability, quality of service
ServiceMaster does a good job for us. If there was an area where improvements could be made it would involve greater consistency regarding details.
Detailed list of expected cleaning tasks and intervals.
Strong leadership team.
Frequent, personal follow up by managers.
Sal and Lydia are great.
I like the reliability and thorough cleaning that we get.
DOING THE BASIC THINGS LIKE DUSTING, EMPTYING GARBAGE,RUNNING OUT OF PAPER PRODUCTS IN DISPENSERS.
Prompt and efficient.
Your company employees are very receptive to modifying or changing methods to better satisfy the customer and are very efficient at what they do. We are a very satisfied customer and would not hesitate recommending your service to others.
Name removed, Executive Vice President
SMPO Properties, Inc.
The crew at my location does a GREAT Job....
Clean up guy is very dependable, pleasant and does a great job.