based on 2510 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love that early morning classes were added in Columbia. I would encourage CW to specifically advertise the early am classes externally to get more business - they are a rarity in this geographic area outside of cross fit type offerings imo. I also continue to be impressed by the instructors in terms of skill, professionalism, and support. The ability to manage class scheduling online is also extremely convenient.
Challenging classes with knowledgeable instructors.
Teachers are very positive and helpful
The instructors are knowledgeable, helpful and friendly. It’s a great environment.
It is very clean, and instructors are very knowledgeable. Also, the facility has all the latest pilates equipment so can do full range of exercises.
Nice atmosphere and great instructors
Comfortable, friendly and encouraging atmosphere for beginners and rewarding and challenging classes for the more seasoned clients. Good variety of classes with highly professional, competent and knowledgeable instructors. Great Pilates studio!
Excellent instruction!
the staff is so friendly
The only issue that I have is the cost!!!
I loved the barre sculpt class and hope to do more. The only problem is the financial challenge.
Very personal and rewarding.
Your website is easy to navigate, your instructors are top notch and very friendly and helpful.
I may different instructors due to my schedule, but I always get a good workout. The instructors are always positive and upbeat.
I'm still new, so I am going to check out a variety of classes and see if the prices fit with my budget. Thanks!
Convenience of Laurel location, online class registration, friendliness of instructors and staff
Very welcoming. small classes , good environment great staff .
Abril’s Classes!!!
Customer service: everyone is very friendly and welcoming
The equipment is clean and in good condition
The instructors are well trained
I just wish more evening classes rather than throughout the day classes :)
Donna was very friendly and helpful. I felt like the intro to equipment class was a perfect start to me returning to Pilates! Fran was friendly and warm as well. I love the sign up online and that I can sign up or cancel if need be right on my phone!!!
Reasonable prices and close to home
I really like the variety of classes and instructors. The Laurel facility is an extremely convenient location for me. The classes are always challenging but not so challenging that it is discouraging. Just the right balance! The unlimited plan is a really nice option, and is priced well for the quality of the classes and instructors. It is also nice to have a cup of tea if you show up a few minutes early, helping calm prior to class. The facility is very comfortable.
Here are just a few additional thoughts: I am really happy Laurel added Sundays, but the class has always been filled. Maybe a second pilates equipment class on Sundays could be added too. I would love an 8:30am class more often, and that time isn't offered much at Laurel. I would also like to use the chairs more in class.
I love the variety of class times throughout the day. I also really like the assortment of teachers, they each bring something different to the experience which keeps things interesting.
Nice staff
Clean, roomy workout area
The friendly staff
In general, I'm VERY happy with my membership, but the one factor that prevents me from giving a score of 10, is the lax adherence to class start times. (clients being present not instructor) For example, in a class I took this evening, one woman arrived to class 20 minutes late (which is a regular, repeat act by her), then 10 minutes before class ended she walked out of class (amid-instructor direction) to set up her yoga mat for the 6:30 class. Had this been a one time occurrence I would understand, but this person behaves in the exact same manner at least half the time I'm in classes with her. Her behavior is disrespectful and distracting to both the instructor and other clients, making me want to reconsider if simply removing this class from my schedule is not the best solution.
All the instructors are well trained, responsive to clients, and very pleasant.
The facilities are clean and well supplied.
I'm so pleased to have found you!
Love that reformer is available as a class rather than private, duet, etc
The variety of classes and the instructors!!