Guest Testimonials
I like the fill your own popcorn and butter machine. Also the friendly staff that greet you when you arrive and say goodbye when you leave!
Nothing to add.
Clean, friendly.
Love Santikos
Great seats and cleanliness
Easy to get here and lots of movie times.
Was very comfortable!
Clean, spacious, modern
Assisted me quickly with a question. Theatre was warm and was given a rain check, which was unexpected, but greatly appreciated. One issue, I didn't receive my email with the tickets like I had in the past. It happened twice, when I ordered and then I called about not having received the email and was told the tickets would be emailed again. Thus, the standing in line to get my tickets printed out could have been avoided.
The ease of purchasing tickets., them letting me know about my points when I was purchasing food.
Great upgrades
It’s easy to purchase movie tickets ahead of time and just walk right in without having to wait in line
I appreciate the self serve drinks and popcorn. Assigned seating ensures that even if I am running late or there is a line to get in, my seat is going to be available. Seats are large and comfortable with a nice tray table. Sound system is great.
I take my handicapped friend to the movies regularly and my only suggestion I hope you can accommodate is to add an option for the person in the wheelchair to have their own tray that either lowers off the wall in their space or from their partner seat.
Thanks!
Everything was great from cleanliness, customer service from staff and food was great.
Very consistent service & experience
Great customer service.!!
Great location and I love the reclining seats. Also, I enjoy mixing my own soda and pouring the butter on the popcorn. It’s important to me that Santikos gives so much to the community.
It’s a mile from my house in Cibolo! This theater stayed open durning the highly survivable covid virus outbreak. I refuse to patronize any other theater in Guadalupe County because Santikos is first rate all around. Clean, simple to get into and purchase tickets and the layout is good.
One thing I would change is an app to reorder drinks while in the theater. That would be nice.
Love the comfortable seats and the screen and sound quality.
Atmosphere was great. Food was pretty good as well. I also love the seating in the theatre. Lots of room and felt like being at home watching a movie, except the screen was a little bigger than mine.
The staff were also great. Concessions etc. Just love Casablanca and I wouln't watch a movie anywhere else.
Staff is friendly, theatre is clean and there is a lot of different things to do.
It is close.
Friendly workers. Clean theater
Movies & clean
I had weight loss surgery in January so I’m always carrying my water container which has necessary antioxidants. The manager was kind in allowing me to bring in my water container!
Friendliness and willingness to help
Friendly staff
Food was fast and delicious! Staff is always friendly. Clean bathrooms.
The staff was very helpful and fast. No Wait For The POPCORN !!!
LOVE IT!
Santikos Northwest is my favorite theater. It is close to home and everyone is very friendly and helpful. The employee who sold me my Golden Combo asked if I planned to use the butter. When I said of course, he handed me a tray and warned me that the box the popcorn comes in is open at the bottom and use the tray under it. I so appreciated his concern and thanked him. You need employees like that ( and maybe a better container for the Golden Combo). Keep up the good work.