- Phone: 435-215-1175
2862 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We like that you don't use soaps and such. The man that came was very professional and businesslike and worked swiftly and answered all our questions.
Great people. Very happy with our carprts, rugs, and tile. It was amazing how much dirt they lifted out of our carpet. We will definitely use hen again; we just won't wait as long next time.
This is the first time I've paid for a carpet cleaning so nothing I can think of at this time. I would like to say the gentleman that cleaned our carpets was outstanding. I liked that he put on shoe coverings, explained the process, and was very knowledge and caring of hour house and carpets. He was outstanding customer service.
Efficiency. Smell of clean solution. And staff
put the corner protectors down at the start of the treatment.
they have zero residue cleaning which as a mom that is important to me!
I appreciated the professional attitude by the technician, he answered any questions I had, although there were very few questions as he explained everything in detail before he started.
Overall, the service provided and technician that did the cleaning was very professional and on time.
My carpets were badly stained from about 8 years of not having them cleaned and with two dogs living with me for the past ten years I did not expect the stains to come up as clean as they did or completely gone.
Would recommend Zerorez to anyone at anytime, and when the time comes again, I will be sure to call Zerorez. Thank you. LAUREN.
Quick service. Drying time wonderful. Slipped me in when there was a cancelation. Knowledgeable and friendly
So far it really looks clean. I hope it stays that way for a while. I have found soap in the carpet just makes them dirty sooner, so I hope this is the solution. I also liked the employee you sent.
Did a great job on the carpet cleaning and it dried quick
Get more trucks so that people don't have to wait all day to get there carpets done.
I felt that the person who did our carpets did a great job but due to circumstances beyond his control he came to late in the afternoo and we were un able to put anything back until the next afternoon when we got home from work. Basicly irt was very inconveniant . But he did a good job.
Tell us when you set up the appointment about the water charge..
Eddie was very kind and professional. My carpets look great.
Ed was awesome. He really did know how to clean a carpet. This is the best carpet cleaning we have ever had. It was a bit expensive, but you do get what you pay for.
carpet feels/looks clean
Best carpet cleaning I have ever had! After 5 kids and many carpet cleanings our 12 year old carpet was so dirty and matted I was serious thinking it was time to replace it. We had the carpet cleaned by Zerorez for the holidays and it is now so clean and fresh. Thanks Zerorez, you've got a customer for life.
Carpet looks great!
Eddie, was great, very knowledgable and informative. We are customers for life and will recommend you to others because of the great service, technology and people like Eddie.
I loved the amount of communication I received about my appointment time. I didn't feel like I had to sit around and wait all day for the technician to show up.
Stains are out. Dried quickly. Friendly service.
The price.
technician was awesome and my carpets look amazing
It just worked exactly as advertised
Like how friendly each employee is
We like that our carpet is very clean and smells good. Also, it dried very quickly.
Most of all we like Eddie, the technician. He is friendly, and works very hard. when we call you again, we will request Eddie to be the technician.
Florine Last name removed
How you don't use a buffer pad to clean the carpets.
didn't think the cleaning was as good as prior service.
Our appointment had been scheduled for over a week was cancelled and rescheduled for the next day only to be
Cancelled again. We moved our furniture twice and had to plan on being home for both days.
Very disappointed with your routing person.
When your tech showed up, he was great. Very professional.
No soap residue. Good smell. Dries fast. The employee who comes seems to know what they are doing. They give good informTion and suggestions.
Reasonable pricing and timely efficient service.