- Phone: 435-215-1175
based on 2869 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
YOUR CALL CENTER IS HORRIBLE
They were quick and efficient. As I watched the steam applicator, the carpet went an immediate shade lighter and cleaner like magic. The carpet dried without leaving a musty smell like the wet pad sometimes does. It smelled clean and fresh but not perfumey. Thanks for a job well done.
Personel, friendly and customer oriented. Clean, fast drying and no odor.
The fellows came when they said they would and cleaned my carpets up great. I called them to clean my carpets here in St. George since I had the ZeroRez people clean my carpets at my place in Provo a couple of months ago and they did such a good job there. I'm pleased with how they did at both places.
Your technicians, they were on time, ask questions so they knew how to help me best, worked quickly, and did the job well.
Send me my email receipt as promised
Technicians were prompt and efficient. Product performed as advertised and to our complete satisfaction.
The carpet was damp for longer than I had thought. Our traffic patterns are still there, something that I am sure is not your fault, but disappointing still.
Your guys were able to get 98% of the ink my doggie got on the carpet! They were prompt, professional, well groomed (ok Eddy needs new pants that fit!) Lindsey got me worked into the schedule as I was leaving town. Everything but your phone system was great. I kept getting cut off when calling in. I was actually starting to think someone was hanging up on me. Thanks so much for a great job.
Carpets look great... Dried fairly quick
Looks so much cleaner now. We were worried last night when the carpet was still damp at 10 pm and there were "hills" in both rooms, but by morning it was dry and hills were gone. Great efficient and friendly service.
Prompt & courteous at meeting our needs. Took extra time to work on trouble spots.
Quick and efficient fast dry time. Nice people
I was impressed with what a great job Brandon did. You have know idea how bad my carpet was, I live right next to the barn and corrals and have people coming in and out with whatever my be on their shoes. On a scale of 1 to 10 they were a good nine. Now that they have dries other than the worn traffic areas it all looks wonderful. Was going to pull it out in the spring I may wait til next fall. Thank you very much. And Brandon was great.
They do a good job. The carpet seems to stay cleaner longer than with other cleanings.
The gentleman was very nice.
Thank you
Our carpets are old and you cleaned them better than anyone has cleaned them previously.
We will recommend your services.
Show up closer to the scheduled time. I was scheduled for 10:00 am and they came at 3:15 pm. Yes, I was called a few times and updated that they were running late, but that's a bit excessive. I waited all day. Still, they did a good job and the guys seemed great.
water based technology; good service
Very professional and the carpet and couch look beautiful!
Excellent results. Thorough cleaning. I had just purchased the condo and my cleaning technicians, Eddie and Brandon, found tha I had a horrible problem with pet urine in my carpets. They worked very hard to make sure they resolved the problem. They did a wonderful job.
Brandon & Eddy were prompt, knowledgeable, and very courteous. Time will tell if I am satisfied with how the carpets remain, after some traffic on them. They really look good at this point in time.
customer service. two employees were very helpful as they cleaned my carpet to my satisfaction and did a great job. You are fortunate to have good employees who not only have Zerorez as #1 but also the customer. Thanks guys. Dee Sneegas
Clean, no residue, not overly wet carpeted areas. Great clean on tiles.
Got some advice about taking shoes off indoors and how dirty black-top is for walking on - sticking to side walks gyms Good job
The guys were very friendly and took time to explain things about the cleaning process--what to expect, how to fix any problems, etc. It was nice to get educated.
Services were excellent. Floor looks good now but will know a little more how I like the product and how they look in a couple of weeks.
No detergents or chemicals.. Carpets were basically clean but I wanted them sanitized. I was assured by your service rep that the high heat would accomplish this task. I was pleased with the friendly and prompt service. So far so good and feel comfortable recommending to friends and using again.
Workers do an amazing job in a short amount of time. They are pleasant and easy to work with. See you next year!
I love a lot of your product. I loved my technition, Brandon. He was a hard worker and committed to doing a great job. The carpets looked great when wet but when they dried I could still see traffic patterns and spots in my main living area and in an area rug. I worked for about an hour and half rubbing out spots with a cotton rag. I think the second step in your process needs to be improved. The best process for removing traffic patterns for me has been a chem dry service where the rubbed with a very absorbent pad in four directions across my carpet. I you had that same circular pad system instead of that synthetic brush vacuum your service would be out of this world!