- Phone: 435-215-1175
2854 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything was just fine.
The equipment wasn't operating probably, the tech got frustrated, and finished the job. I questioned the cleanliness.
Seems like the gentleman did a good job.
The end results are clean carpets. Everyone is friendly and accommodating. Thank you for doing what you claim and behaving professionally.
Great service. Josh was great and explained everything. House looks great after he was here.
Clean and efficient.
The technician was thorough and knowledgeable. Our carpet was very clean.
On time fast and friendly
Josh was excellent and we are very happy with the results! !
Did a great job and was very professional.
I was told floors would be dry in 4-5 hours. 24 hours later some of them are still wet. It's not humid outside, I've had fans on since the job. The carpets in some of the areas are crispy. I'm going to assume it's due to previous carpet cleaner residue but it's disappointing as I wasn't warned about the possibility of that happening. Will likely hire again but will know to schedule early in the day and have extra fans going because this is really ridiculous.
Excellent work, quick and efficient technician. Very happy.
great job !!
Reasonably priced and my tile grout is as it should be. No chemical smell and the carpets dried fairly quickly.
Lynnda B.
I was very impressed with how clean the carpets came and the service was fantastic!
carpet clean, excellent service, Ian is the best! see you next spring!
excellent work fast and friendly. would recommend highly. tom
Very professional and showed up right on time! Carpets look fantastic!
I am a huge proponent of non-toxic cleaning and personal care formulations. I appreciate that my carpet and granite are now clean, but there was no residual chemical odor. My nose is very sensitive to that. We have had Zerorez come to our home three times now. We have had a good experience with scheduling, the cleaners who come, and the results, so we will continue to use their services.
It doesn’t smell right in my house since I had the carpets cleaned. And they missed some spots that had food spills. The carpet if crunchy in those spots. It took 12 hours to dry too. I don’t think I’ll use you guys again.
The communication was great. Everything scheduled on line, calls to confirm appointment and another call 15 minutes to arrival. All good. However, carpet does not look or smell clean. The carpet stayed wet for several hours, beyond the 4-6 hr quoted. The stairs stayed wet even longer. I was surprised at how quick the carpet was cleaned. Not enough time spent on cleaning, extracting, and it was not zerorez. I was hoping for something better. Sincerely, First name removed
Have used other carpet cleaning companies for years and have not been satisfied. I am 100% satisfied with Zerorez services!
Efficient, accommodating, thorough, kept me knowing when they would come
However Price was much higher than last time they did furniture. I was really disappointed in that.
josh was excellent
No harmful chemicals. Experienced technicians.
Price for pet odor was high.
Excellent job! Love the clean carpets!
Thank You,
We will recommend you anyone who is cleaning their carpets!
COMMUNICATED TIME WELL., WHEN THEY WOULD ARRIVE, ETC. SIERRA WAS VERY HELPFUL.. PROFESSIONAL IN LOOKS AND ACTIONS.
Professional and excellent service. Explained and provided knowledge on what he was doing.
Carpet felt clean, dried quickly and friendly service