Member Testimonials
Plenty of equipment that is well maintained. The size of the facility and the amount of equipment allows for less crowded times during the day.
The gym has never been cleaner. The equipment and change room are spotless. The new ceiling tiles in the showers make it very clean.
The entire staff is GREAT. They are always helpful and friendly. The gym is very clean.
Too bad TV's many times are not working along with the AppAudio not working or not responding when the staff reboots it.
The music is so loud most of the time as apposed to just being background.
Holes in the wall of the men's locker room and drywall patching in many places of the gym that have not been address in several months.
Although I must say the way the men's locker room Sauna tile was address and the daily cleaning as well as checking of the lockers is outstanding.
I would give the gym a 10 if the electronics would work better while I'm on the treadmill.
- Friendly staff & trainers
- Clean facility
- Wide array of machines
- Great classes offered
Clean, professional and friendly service. Has plenty of equipment and offers various classes.
Everything
I like the 24 hrs opening it’s really helpful for my work schedule
I love this gym!
Like the setup as well as equiptment and freee weights.
Could use another bench or 2, in men's locker room as well as a hook inside and outside of each shower, to hang towel and lufa. More kettle bells or pairs of each weight would also come in handy.
it’s just a cool environment, i feel comfortable and everyone is nice.
10/10
The facility is clean, well-staffed, offers a variety of classes, and the instructors are friendly, welcoming, and extremely competent.
Friendly staff and clean
Fitness Factory is a beautiful and super clean facility, They have great hours, amazing staff, and awesome classes! And NO other gym can beat THAT VIEW! 😍 love my gym!
The entire gym is very clean!
I think the gym in Novi could be cleaned and beautified more.
Convenient location, plus lots of classes.
William is an amazing trainer. He took my son from feeling kind of crappy to now feeling strong and confident.
My son loves going to the gym.
It’s a great gym. I’ve been working out through many gym versions at that building since 1984. I do have a few wishes / suggestions though if you’d want to hear them ?
Friendly People. New Equipment. Convenient location. Can take classes, work with weights, or use machines anytime. Always someone at front desk to answer or help with any questions.
The front desk staff is always friendly.
The wide array of equipment suits every persons unique need.
Great place to exercise and improve your health and body.
Just an awesome gym!! Not much to say..
Clean
Nice members
Manager listens
Trainers are helpful
Clean, friendly, and supportive employees
Love love the pool!
The staff has been great. Thanks for all your help.
Lots and lots of equipment – both free weights, machines, and cardio.
It’s clean.
Clean good machines
Everything is good and clean