Member Testimonials
GOOD CUSTOMER SERVICE FRIENDLY STAFF UPDATED FIX UP IN MENS BATHROOM
I wish I had information about all of
What is available.
Large gym and I especially like the classes and trainers.
Great equipment, great staff, great personal trainers, nothing but good things to say about em
Friendly staff, clean environment, variety of classes.
I like the class options and variety of equipment.
Clean facility, friendly staff
Clean gym
Everyone that I dealt with was professional and knowledgeable.
All satisfactory.
great staff-great exercise equipmengreat atmosphere
I like the class instructors. The club has a wonderful ambience. And I like that there is a physical therapy. Next door. And all is kept spotless.
great location/facility/classes/trainers
I can bring my child in to swim.
24 hours
Just wish the showers were sanitized and cleaned sometimes. Other than that, everything is great.
Love the new equipment and cleanliness of the gym. Everyone is very respectful there.
Clean and well run. Equipment is typically in excellent condition.
What I like is the flexibility that 24 hour service provides.
What I don't like are the people who sit on a machine as if they own it, scrolling through their phones, as they wait an interminable amount of time before they do another set. Machines, unlike free weights, are exceedingly easy to set up. So if everyone vacated after a set, more people could be accommodated.
I love the fitness factory. Love the equipment. Love the experience training at the facility.
The mgr there at the jersey city location is fantastic. Love the sauna experience.
This place is top notch. Can’t wait till the food businesses in the area consider merging in some way with this establishment.
Again great applauses to the mgr for constantly looking to improve the upkeep of the gym.
I like the friendly staff and other members attending. I feel they are respectful of others.
I like the clean facility and my classes. The Instructors, especially Jamie in the Pilati
classes and Kelly and Kate in the warm pool classes. Thanks for keeping the good
feeling when I attend. I also enjoy the friendly help that Ruth gives. She is amazing!
First name removed E. Last name removed.
Great facilities, friendly staff, good personal trainers
All the equipment is clean and in perfect working order with helpful instructional diagrams. There seems to be plenty of it and generally people are good about using it and moving on. I bring my lock and have never run into a problem finding a free one. The staff is friendly and there’s training and such available but no hard sell.
Personal training with Terri, belly-dance class with Olga, great equipment that is updated often, friendly staff
Nice people, very convenient. The equipment is getting pretty old.
This is a fantastic gym. The atmosphere is great for getting in a beneficial, challenging workout. The staff is top-notch, always professional and friendly, as well as hard-at-work. I am happy to be a Powerhouse member.
It’s clean and updated! Great classes too!
Clean, brand new equipment.
Everything is always clean,safe,friendly environment
Large open well-ventilated workout room.