Member Testimonials
I had an assessment scheduled with Angel but couldn't get hold of him the day before to cancel. I think you should provide his number in the confirmation email
It’s clean and the courses offered
All equipments are very well organized. Friendly staff. Clean showers. Very good sauna
Me encanta
Love the new Peak!
The remodel and all the new equipment makes it the most enjoyable place to sweat in Great Falls.
It's a nice clean gym lots of equipment and the people who work there are friendly.
The people are super nice I like that you have your own space to workout or swim
Great staff and great facility
Great manager. Vey nice staff overall. I find the music very loud in the mornings.l, sometimes it is loud up to a point, can’t even hear the audiobooks on my airpods.
Also would you mind putting paper towels on bathrooms please.
Thank you
Love the classes and the pool
Community
Overall the gym is very good. The men's locker room showers are not being mechanically serviced. The glass doors need attention, and the shower heads are clogging up and need service. The switch on the bathing suite spinner is on it's last legs and needs attention before it dies completely. In the gym the water fountain has been out of service a long time. Mechanical problems don't seem to be taken care of very quickly. It's even worse at the Novi club.
Everyday cleaning is great at the West Bloomfield club. I think the standards need to be a little higher with regard to mechanical maintenance.
Also, I raised concerns about the music volume. I'm not sure if this was addressed but it seems that most of the time the music volume is lower. The music level should be background not intrusive. Most people are wearing headphones if they want high volume. The rest of us want peace and quiet.
Thank you for asking.
The instructors
Love the classes! The facility is always clean. Friendly front desk
Great people and great atmosphere!!!!!!
Staff is nice and helpful, the people are nice and respectful when others is working out
Very clean, everyone is very friendly!
Very friendly and wonderful environment of people. Rarely packed and all considerate of each other's main focus: fitness and health
There's so much space and equipment. Good prices and even a sauna. Honestly a huge upgrade from my gym before. I am quite thankful to be able to workout at fitness factory
I like the people that go to club 24 . The staff is very helpful and friendly.
I enjoy water aerobics and the pool in general. The staff are always friendly and helpful.
Clean
Accessible
Friendly
Casual attitude
Sauna..wish u would fix the steam
Good machines
I am trying all of the classes and have loved everyone of them (except the cycling, that is not for me)
The Employees are very helpful when I need to make changes to my membership.
Agreeable customer service and clean place.
Gigi, Natalie and Cliff are the reasons I love the MAC.
The staff are all extremely polite and the cleanliness of the entire facility is excellent. Much prefer this location over the main.
Excellent customer service..
The variety of workout machines friendly associates and members!