- Phone: (843) 760-0404
239 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Floors looked great...worked around my schedule at the preschool.
Kathy Martin is very conscientious about cleaning our location and seeks feedback to ensure we are pleased with the work. Anytime we have made a request she and her team have seen to it right away.
The technician was personable, professional and very focused on doing a thorough job. He went "beyond the call of duty" to do an excellent job.
employees and their positive attitude
Always very pleased with the work Service Master performs from carpet cleanng quarterly to cleaning all the furniture. Reliable, trustworthy and completes the work proficiently.
The process is very quick and efficient! Everything dries very quickly.
on time, efficient, leaves everything in good shape,
The promptness and professionalism.
Friendly and efficient personell
Efective methods
Fast
Not intrusive.
Professional Representatives
In addition to the technicians knowing their craft, they were efficient, professional and polite. The technicians did an excellent job cleaning our carpets, so we have sdcheduled for the tile floors and grout cleaned and sealed.
Professional and knowledgeable staff.
Tech knowledge was excellent
Very professional
Carpets look great! The office smells fresh and clean!
Ability to do the work after hours when no disturbance to daily operations.
As a property manager, one of the most important services for me is disaster restoration. Even if the disaster is only a toilet that overflowed in a tenants suite, for that tenant, it's as important as a fire or huge flood. Service Master feels the same way and takes care of all items with the same professionalism and urgency.
Prompt. Friendly staff. Carpets look new after being cleaned by ServiceMASTER.
Quality work and employees I trust to let in my home
Very friendly and professional staff, from the girls who set the appointments to the techs they sent out to clean my floors.I am very very pleased with how lovely my floors look. They have never looked this good!!!!
Thorough cleaning, excellent customer service and follow-up.
They are professional, very easy to schedule with and extremely thorough! Thanks!
The employees are very friendly and professional at all times. Trey was very thorough and stayed at the job as long as it took to get it done. Trey is a HUGE asset to Service Master!
I have interacted with multiple members of the Service Master staff. They are excellent at listening and trouble shooting problems, they consistently do a thorough job on-site, and they always send a follow-up e-mail asking if we were pleased.
One of the positives of your cleaning service is that you gave us a time of day that your crew would arrive, and you were true to your word. Another positive, and a more important one, is that the work was performed as discussed. Many who walked into their respective offices (four locations) the morning after the cleaning noticed the much improved difference.
Thanks.
Great customer service and knowledgeable.
Jimmy was great. He was on time, actually early, explained everything that was going to happen. Help organize the space so that it could be done in the best manner possible. Very difficult rest spot under a metal cabinet was worked on extensively and cleaned to the point it is no longer visible.
Excellent work by a pro.
Our carpets looks amazing! The service was done quickly, effeciently, and professionally. Our technician, Jermaine, was very friendly.
Very professional, called to schedule an appointment, and the price was very fair.
professional service