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3831 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
fast scheduling, called back right away, kind people
The inspector falsified having checked the gas range/oven in the home. Upon moving in, it was not working and I saw it was disconnected. Called the inspector, he assured me it had worked just fine during the inspection 1 week earlier. Contacted my agent who contacted the seller and found out that, in fact, that appliance was placed in the home about 8 months earlier and had never been connected. Because I didn't know this until too late, I was left without a working stove for several days. My agent was courteous enough to cover the expense of having a gas fitter connect the appliance. Also, knowing that the inspector did not test the appliance and did not own up to this fact on the phone gives me a lack of confidence in what else may have been missed or falsely reported in the inspection report. Mistakes happen and that's ok, but when a mistake is made, a professional should acknowledge and seek to correct it as soon as possible.
Ned was so professional with me and the clients. Made himself available to be interrupted if needed throughout the process and gave a great summary at the end.
The inspector was highly knowledgable and open to discuss issues and their rectification as he did the inspection.
Very professional, communicated all points to me clearly, took time to answer & address all of my concerns.
Pictures of house and the turnaround time of getting to see those right away the day of the inspection.
Friendly, thorough, and professional.
Professional, thorough, exemplary.
Thorough, and open and honest about any questions asked to the inspector. Didn't cut corners, didn't sugar coat anything. Very detailed report.
The person was very helpful through the whole process and was very knowledgeable!
THE CARE AND ATTENTION DETAILS THAT WAS GIVEN.
John's broad knowledge about household systems and maintenance and his recommendations on how we can save money on electricity and the lifetime of our equipment and household structures with a bit of maintenance, often that we can just do ourselves.
Nothing. I just don't know many people who need home inspections.
Efficient, timely and professional
demonstrates a high level of competency in the skills and knowledge required displays very good verbal skills, communicating clearly and concisely. adjusts there style of working to fit most situations, promises are always kept and commitments are always honored. They earns the unfailing respect and trust of my colleagues and clients because of her uncompromising fairness and decency by carefully displaying ethical business conduct and successfully upholds the values and integrity of the organization.
Great guy- very thorough.
Your service was able to conduct an inspection on short notice, <24hrs, and was completed professionally and thoroughly. Our inspector gave a detailed presentation using multimedia. the inspection result booklet was top notch and included useful homeowners guides, information aids.
Friendly, efficient, detailed and timely.
The Inspector Raymond Fields was very thorough. His report was easy to understand.
Did like inspector walked around the home and showed the areas of concern from report
Very personable, professional and took the time to go over the issues with me
Very thorough and the inspector is always very genuine and friendly when going over items with our clients.
Todd was on top if everything and did an amazing job.
Have fewer disclaimers.
Efficient and professional
Very pleasant and professional worker (Mitch) he helped explain things and even got on the roof to get a second look at the gap in flashing.
Jason and Glen are very professional and thorough. Their communication with the buyer is straight forward and informative.
Very thorough and the inspectors work well with their buyer clients
He answered all our question in a professional manner. Thank you!
Brian has always been wonderful to work with.