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1818 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very thorough, and explained several things that I can do to better help save electricity through lost heat in my home
The honesty and professionalism.
Dave is always on time, professional, and thorough. He takes the time to explain and educate my clients regarding their future home. I greatly appreciate who he is and how he shows up.
Sincerely,
Holly Bellamy
Coldwell Banker Kappel Gateway Realty
Finish Post Audit, have not heard back on a date.
The agent was very polite and knowledgeable.
Friendly, professional, & knowledgeable.
Great communication regarding appointments
Joe has always been incredibly professional and shown my clients respect while ensuring they have as much information and knowledge possible about the home he is inspecting. He is kind and answers questions, takes the time to explain things in a way that makes everyone aware of the issues on hand and treats every one of my clients the same no matter how big or small the home is. He truly enjoys his career and his heart for customer service makes each one of my clients feel like family.
Super helpful in getting my second post-assessment completed. Shuchita and Gavin went above and beyond! THANK YOU SO MUCH!
Very knowledgeable. Took the time to explain everything and brought tears of expertise to the table. Felt like you were in good hands! Learned a lot! And was very interesting! Truly this team loves what they do and it shows!
Not sufficient follow up to inform the customer
Slow in sending report
Not very satisfactory
The inspection was both professional and thorough. The inspector was courteous and engaging making the whole process‘comfortable’.
Everything
efficient
Kind and helpful agent. Very happy with the service I received
Professionnalisme et bon travail!
The inspection was very thorough and completed in a timely manner. David was very knowledgeable and gave clear detailed communication. Very professional
Very thorough and good communication with the customer.
Excellent service and good information
I like how thorough they were. Very professional and he took the time to answer all my questions and did a walk around showing me his findings. Highly recommended!!!!
It was a pleasure to have Josh was do our inspection. Another inspection had been done by another firm 15 months prior, which caught a lot of really small stuff. Josh focused on what was important. I also enjoyed hearing about what he had seen at other homes that he had inspected. It will help me fix the things that I need to.
Thanks Josh,
Name removed
Very professional. I've got answers to all my questions.
friendly inspector
We are not sure what’s next steps but the inspector was very nice and he gave answers to our questions. We still have questions and we don’t know if those will answered are not. We did receive our report yet and we are very curious about the actions.
The inspector was quick and thorough doing his inspection and took time to answer questions I had.
I really liked the woman who came to do the inspections. She was fast, friendly and professional
The inspector. Steve Ortwig was outstanding. He explained the processes and function and maintenance of every appliance and system in the house. My buyers said they had never experienced a more thorough inspection.
Was very knowledgeable and conveyed some great teachings to us. Felt very comfortable with the work he did.
Emily is very personable and professional!
Easy to deal with, excellent information