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8103 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You are very responsive when I call. The inspections are very thorough. The home buyers are very satisfied also.
We appreciated your prompt inspection and the information you provided. We realize you are not going to catch everything in a two-three hour inspection. We were surprised that you didn't notice that he sink in the kitchen was completely separated from the counter and needed to be firmly affixed and re-caulked. We caught that in our own physical inspection on Wednesday. Also we would have liked to know if the house was secured to the foundation or just sitting on it. Also are the stackable washer and dryer secured/braced or would they fall in an earthquake? Given the age of the house, did you see any evidence of lead soldering in the plumbing or areas where lead paint might potentially be exposed? In your opinion with the exception of the wood/ground contact on the posts, is the foundation set-up adequate for the very wet conditions? How do you access the water heater? Given it's age and difficulty of access, should it be replaced even though it is not failing at this time? The house was moved from Corvallis and located at the present location. Did you see any evidence of structural damage from the move. If you were buying the house yourself, would you require any additional inspections?
I like the way that Kim and Terry listened. They were very willing to adjust to what I was asking, I felt reassured with their knowledge, experience and enthusiasm. I appreciated being able to walk through with Terry and ask questions after the inspection. Very good service.
I liked that Mike was very detailed and explained everything very well to my clients
Personal and relatable.
that they are educated in all aspects of how to do an inspection.
Thorough inspections, every time! Thanks.
Very personable. He took the time too answer all my questions and made me feel at ease about the home i purchased. Would recommend too anyone.
Dean was very professional and explained everything the was doing.At times I had several questions that he took the time to explain in detail so that I understood. I feel he went above and beyond my expectations.
Prompt with getting the report sent. Able to ask additional questions with quick response.
Friendly inspector and very thorough!!
He gave the inspection a personal touch. He took our daughter in law around with him and answered a lot of her questions, which were probably considerable since she has been learning from her mother in law. The gentleman his all the main points and brought up a lot of stuff that was not previously known, fortunately he put it all in perspective also. As with an older home, there are things that need attending and he was astute enough to catch them. Thank you for a good job.
Very thorough
He was very friendly and very professional. I learned a lot from Mike.
Ease of scheduling, presentation of report, Jackie, thorough and personable inspectors
Thanks!
Responsive, thorough, polite, made my buyer happy.
Informative
Professional
Makes the client feel comfortable and reassured
The service was very detailed and the inspector took the appropriate amount of time to go through the home and its components to observe and report the current state of the home.
Quick and easy to read report.
Very knowledgable about the home systems. Very calm and relaxed. Answered all of our questions, was not in a hurry.
The service was very fairly priced. Our inspector (Jess) was very kind and courteous. He went the extra mile and talked through everything he found with my fiancé and I. The whole process from office to inspection made me feel like I was dealing with friends/family instead of just a service provider.
Inspection was very thorough.
The inspector was amazing he was thorough and very good at explaining each step i felt very comfortable and confident in his inspection
Professional.
On time
Very professional and knowledgeable.
He was very detailed and explained everything to us. The report was easy to understand and the areas that needed addressed were explained well.
Jeff took the time to sit down and show me photos of his concerns as well as walking me through the house and showing me personally.
Very thorough, knowledgable and patient, taking time to explain and answer questions
Completely professional organization!
The inspectors were very professional and detailed. They took time to look over the home and explain any issues they found