Client Testimonials
Consistently good serivce
Everyone has been very helpful in the office, and I am happy with the policy.
Pleasant Customer service staff! Always looking out for the customer.
RAPID RESPONSE TIME FROM AGENT
I have dealt with Barbara Thorbahn and she has responded to my questions quickly and well.
Professionalism, rapid response, willingness to go the extra mile to make the customer's life easier, great prices due to thorough research, and friendly and helpful service!
You may share my name - Joan Thompson. I don't have the authority to give permission for the church's name to be used at this time.
Fast response to questions and concern that I have the best coverage at the best value
Very excellent service by your folks.
Nancy Harrison has been out go to person for years now. She represents what is the best in your organization. She is always wonderful to speak with and exudes that confidence that we are in great hands. She is prompt to answer our questions and has been very responsive when we have had claims on our home owners.
Mina Vaughan is the epitomy of your company image.Her knowledge and personal interest takes all the stress out any insurance problems or decisions.She has always been part of my team giving great service and sound advice.
Personal service
Many carrier options and payroll deduction was a great option for paying my premiums. Sue Burbine does a great job helping me with any questions or issues that I come across.
Good and prompt service - you are there when we need you - thanks
Products are as required; pricing extremely competative. Service representatives are great, exceeding expectations.
Products and services appear to be competitive w/other brokers and companies. Whenever I have called asking a question or making an inquiry, I always receive a call back if I am unable to speak to the rep right away. Reps always friendly, helpful and answer questions to my satisfaction.
Pesponsiveness
WE have only Workers Comp at this point.
There has never been a problem with the service or request for help
Prompt personal attention whenever I have a question
You are local and easy to communicate with
Your service representatives are most helpful and thoughtful. When my car insurance rate went up considerably this year, your agent helped find a more reasonable premium with another company. I really appreciated her assistance.
Name removed
Very accommodating to our needs.
Heather Woods is our contact and is always propt with what our customers require
Ability to give me a quote with several different carriers in a timely manner!
Knowledgeable staff
Finding a reasonable Home Insurance product is a key! Thanks R & G for the good work and saving us money!
Friendly, prompt assistance and good advice.
nice people, fair rates, and easy to adjust seasonal coverages.
The friendly and helpful service.
The personal touch that we receive from everyone at the office.
Your timely and professional service in responding to our requests.