3425 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The girl I was placed with had little experience and I was not informed that she was training. She messed my cut up terribly and now I need to get it fixed by someone who knows what they are doing. I will not be returning to this facility any time soon. I gave her a $5 tip because I know she needs the money.
I always get a scissor cut, so it is great that your staff is competent in a range of styles.
Fast great cut and friendly service.
Great service and haircut
ease of checkin, senior cut rates.
Friendly stylist.
The person who cut my hair seemed to be straight out of school, based on her comments of differences between what school teaches and what her current position expects as well as the unblended haircut. The absolute worst haircut I've received. I'm now terrified of First Available and will not be returning.
Tea Tree, Crew shampoos and Hardup hair jell are products I purchase through Sport Clips. I like the feel of cleansing and tingling the shampoos produces and stiffness and wet look Hardup gives.
The service is top notch, always greeted with a hello and treated like a valued customer. I’m not a just a number, I’m a perso who knows what service is supposed to look like and they do have
“Outstanding” customer service.
I give the team at Sport Clips two thumbs up.
Sam Austin
Check in was easy. Service was fast. Store was clean with a good atmosphere.
Priscilla did a great job. She was very nice and informative,
I already submitted online yesterday with my receipt number. I even went into details
Of my visit. Have not heard back yet from anyone!
Excellent service! Amber Rose cuts my hair perfect every time I come in.
I got two kid hair cuts. I didn’t like the additional charge for the length of my daughters hair. It was a straight cut. Nothing fancy.
Absolutely no point in have a check in online with the Sports Clip app. I was told to arrive at 3:45pm today and we did promptly. Then I was told that it didn't matter until I was in the store for a haircut to check in. I wish I could include the picture of the text and the picture of my app stating the time. I asked what was the point of online check in? She said it was an error. Then I showed her my text and also my app that stated arrive by 3:45pm. She simply said oh well it was wrong. My son and I sat waiting until 4:40pm for a haircut. Over an hour to wait for the haircut to begin. As far as stylist as I arrived at 3:45pm 2 stylists clocked out as I heard the conversation at the front desk. As a business not sure why you would only have 2 stylists on after people are getting off work to get haircuts. I have been a loyal customer and drive out of my way to go to this sports clips since it opened. I will not be back and will definitely not use the online check in again. There are to many Great clips and sports clips closer to our house.
Service
Amber Rose was amazing, super helpful, and gave me a great cut
I really like the online wait list. Makes it very convenient. My son loves getting his hair cut here. Every stylist we have seen has been attentive and listens to what we want.
Amber is the best. I drive 30 minutes to go to her because she cares for her customers and store.
Amber
Excellent stylist Priscilla
Online check-in
Best customer service of any hair place out there.
Awesome service every time I get a hair cut. Ease of checking in online, no waiting and my stylist is great
Good
My stylist Courtney was amazing! She did a great job on my hair
Online appointments ... discounts ... trained stylist s ... cleanliness ... and optional washout, etc.
Nice atmosphere. Comfortable waiting area. Friendly, helpful, professional hairstylists. I'm always
pleased with the way my hair looks.
No comment about products because I don't put anything in my hair.
Courtney was friendly and professional and did an excellent job on my hair and beard.
Atmosphere and great service at a good price
Great haircuts from skilled friends staff and I love the MVP experience.
Blanca was very professional and treated me like a human being. Took her time and did an amazing job!