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Customer Testimonials
Good people, good products, good service
My basement rug is dry after two Monstrous Reauin storms.
Beautiful. Service was great. Installers polite, clean, respectful
Professional and thorough experience. The process was smooth and pretty easy. The windows were installed without having to remove our current exterior trim. The installation team did a good job, and even rehung our upper blinds for us that were too high for us to reach. The issues that were found with the windows and screens are set to be repaired. The windows look very nice in our home.
Good product, good service, reasonable price.
The Real Seal is one of those rare companies within the Chicago area that are honest and eager to be at your side and to support you as you go through the difficulties of whatever your house is doing (or not doing). They stay true to their word, analyze issues down to minute details, and are trained enough as experts to watch videos/look at photos and hypothesize (CORRECTLY!) what might be happening. Of course, you want them to evaluate in person, but knowing I can rely on The Real Seal to be honest and willing to help, especially after an install or renovation project, is a huge relief.
I think the biggest benefit of hiring The Real Seal is knowing you can speak to techs who you have seen before and the owner is open, kind, and attentive (and personable).
I must admit that I did get irate/nasty with The Real Seal at no fault of their own. Despite being angry and frustrated, they treated me with utmost respect and calmed me down and helped me figure out next steps to identify the problem. Needless to say: they were spot on about the issue and it had nothing to do with their work, despite what other companies said when they assessed the basement. I finally had the sewer repaired, and the issue was, in fact, exactly what the owner of The Real Seal hypothesized it was.
Needless to say, I felt like a donkey's butt. Yet, even now, they still treat me and my home like I never acted like That Customer. I cannot stress how much that meant and still means to me.
I'm not owning another house when I move out of this one, but if I ever do, these are the people I would have work on any foundation, water, concrete, or any other work they have expertise in.
They were professional & quick to respond. Flexible in scheduling.
Very professional!
After interviewing 3 companies I chose nex gen your salesman was great explaining everything very professional
Installation went smoothly Angel walked me through all my windows he was detailed
When I got up the next morning my house was much warmer
Thanks Nex Gen
Very professional work/workers products are quality
What we needed was their priority . Everything was professional and done with purpose.
Both Jim the estimator and George who repaired our crack were very helpful, approachable and explained things very well. I appreciate the extra thought put into the email introductions as well. Very happy with the work done and hopefully no more cracks but will definitely use Real Seal again if we get any more.
On time/ on budget/ as promised
Quick turnaround
Offered options to solve the problem, and explained their benefits so we could choose what’s right for us. Professional from start to finish. Each person that we interacted with, from Beth our project manager to Pat our service lead, were personable, professional, and knowledgable. One of the best companies we’ve ever had do anything on our home.
Prompt, polite, professional
Our front entry door is well made, the design we picked is just what we wanted although I am disappointed it is not true stained glass ( I worry about paint fading - stained glass does not) . It is beautiful!
From Steve our salesperson - who we appreciated that he was never pushy - he gave us suggestions and his advice. Our door measurer Steve was efficient and answered all of our questions. Steve and Arthur our installations crew were fantastic! They got in, did the job, no mess and got out. They too answered all of our questions. Lots of Steve's in this process but ALL were fantastic!
The office staff was very helpful also: Lexi, Janice, Ava and Karla.
This was a good experience for us! Our doors are beautiful!,
The process!
The option of meeting specific color combination is such a change in the visual impact of each room. Additional warmth and quiet would never be a bad thing in McVay brings it in spades.
The install team was magic. The care for the space and rigors of a second/2-1/2 story replacement project.
The only way I could tell they’d been and done was by enhanced comfort and eye appeal.
Thank you!
I incurred a problem and the company went above and beyond to help me! Very impressed!
I would highly recommend Allied Restoration. Excellent customer service and work is provided.
Quality of work
High quality product and great attention to detail on the installation.
The estimator was very knowledgeable and helpful. The tech that came out to work was also extremely friendly, hard-working and willing to answer questions. The pricing seemed fair. The repair work was kept on schedule.
The service was excellent. The workers were very professionally. They completed the task in two days and worked so diligently. I’m very pleased with the outcome. Awesome job!
Logan’s professionalism. He explained the process. No surprises. The installers were great. The tried to keep process as clean as possible and explained how the pump works and what to watch out for.
Very pleased,
The technician, Joe was very professional in explaining the procedure he would be doing and was also very personable. He performed his work and cleaned up afterwards.
We have dealt with Rescon in the past and have always been very satisfied with the results!
They did a great job, very professional and the installation was faster than expected!
Can’t comment on product yet as door was just installed.
Bob, my initial contact, has wonderful people skills and knowledge.
Your promptness on day of is poor. 8-10 am arrival shoukd not mean 10:30am.
Gentlemen who installed were professional knowledgeable and accommodating. In addition, no debris was left, which I appreciated
Quick and efficient and it looks better than we expected. Great communication. You were able to do what everyone else said couldn’t be done!
Service was swift, clean and effective. No water penetrations after the 12-18-2023 bomb cyclone in the NH.