Member Testimonials
Very clean. Everyone is helpful and friendly! Great range of classes.
Everything!!! The greeters are the best at front desk. Outstanding Glenn and Doreen plus others I don't know their names. Class instructors Beverly and Joween - outstanding!!! I am so happy to be able to come to and be a part of this.
the variety of services and the quality of your staff
Clean. Machines always available no wait. Plethora of equipment for workouts. Staff friendly
Right now I am only able to use the pool facility. I am very happy that the pool is back open. The instructors for the 9 a.m. classes are wonderful. I can't think of the Monday instructors name, but she has great energy and enthusiasm. The others are very good also.
Classes
Flexible, varied, clean
The facility is clean, it is not over crowded, there is a wide variety of equipment, the aquatics area is top notch! The staff is very professional, friendly, and knowledgeable. The childcare offers a wide range of activities for my kids, and they adore the childcare workers! We also love to take advantage of the Parents' Night Out!
The variety of classes and the knowledgable instructors
I like the variety of classes and the instructors are all very nice!
I really like the ability to access the facility on a 24 hour basis. It makes the club very user friendly, and it is very well equipped unlike many other 24 hour gyms.
Friendly staff; well-informed!
Everyone is so friendly and helpful. All you have to do is ask for advice and it's there!
Very professional, personal trainers are very helpful.
Lots of different options for members
There is a wonderful variety of services. Though I only participate in the exercise classes and the indoor track, I am aware of lots going on at the JCC.
The club is clean & the employees are always friendly. Plus Jeff Marcove is my & my wives trainer, this man is so great!!!
Very friendly "behind the desk" people, great work-out equipment, selective classes and overall good hour selection to work out.
HSAC attracts great people! One suggestion: The club needs better housekeeping. The showers are slimy and the fake plants are dusty. Often the mirrors in the cycling studio is smeared. A cleaner facility would be much appreciated!
Professional and friendly. Especially Kathy Mulvehill, Dylan Mariah and all staff of Fitness Center.
Thank you. Yelena Kistova & Name removed.
I like the club atmosphere with positive comments frequently made by the staff and seeing other members working on their health and fitness.
I like having separate areas of machines instead of one central room with everything in one place. The training staff is great and always willing to help or answer questions,even when they are not in private pay training mode. The facility is clean and offers everything that fits my needs. (I don't need rock climbing for example.) Its great that towels are provided and the little things like hand cleaners, water, etc. I really appreciate the Fitlinxx guide for my workout and the variety of machines available. As a former cardiac patient ( I was in the cardiac PT), its comforting to know there is a doctor on staff should I need one. I realize there are less expensive gyms available with the same or additional amenities but I prefer the professional atmosphere of TriHealth Pavilion. And I prefer the non YMCA setting - that is to say the ADULT workout .My only complaint is the gym temperature. I would prefer cooler temps to work out. The EAGLE Circuit/Stretching area really needs better air circulation. There seems to be no vents in that area and it gets very hot there. I have heard many people complain about this.
The MANY different activities and PROGRAMS !
When every thing is compleated I will tell you then.
The helpful staff and instructors.
The staff is friendly and attentive which makes me feel comfortable and ready to workout. The many options with the classes and equipment keep you from getting bored with the same routine.
As a senior, I love the YES program. Kathy is exceptional!!!
Polite, courteous and helpful.
Great group classes, nice equipment
variety, convenience
Number of and variety of classes offered; friendliness of staff; non-intimidating environment; childcare